Great rooms! Clean, large and plenty of outlets. Internet is an extra charge but that seems to be standard these days. Decent breakfast buffet with omlets made to order. I had dinner here tonight and it was fantastic! Great chef with unique and tasty angle on a NY strip. Staff is friendly and helpful. Meeting rooms were well attended to... More

My family and I (2 kids) stayed at this hotel for 5 days (Sunday April 14 to Friday April 19). We travel quite a bit. It was our kids' Spring Break. We were treated with the most respect and kindness from everyone at the hotel. We were especially thrilled with the level of courtesy and thoughtfulness Derron, Amitra, Mariam, and... More

We had a great stay here. The staff was friendly and helpful, and the lobby and common areas were tastefully decorated. We liked having a large, free parking lot. Charlotte is a great city for driving, and this is a good hotel choice if you have a car. The room was nice. We didn't like the feather pillows, so we... More

I found the staff very nice at the hotel. The room was OK, but pillows were too hard to sleep on, causing me major pain in a neck (literary). Internet is not free, you pay a lot and it is not even a WiFi. There was no pool or gym that I could use at the time. Yet the worst... More

From the beginning we were warmly welcomed by their staff who were more than friendly. The room was very nice, perfectly clean and a bit of a view. My only con: the pillows. Neither of us liked the two options: bulky and hard or too puffy and soft. As for the area, it is located very close to high class... More

I checked into this hotel on 3/11/13 and was greeted by a very helpful bellman. After checking in with no problems, I was escorted to my room. The room was horrible smelling and not up to par on cleanliness as other Marriott's I have stayed in. However, the following morning I was greeted by my housekeeper with a beautiful smile... More

There were lots of problems with this hotel. My room was not ready at check-in. I checked in at 5:00pm and still had to wait 30 minutes for my room. The beds were very nice and slept nice, so i had no complaints there. They had a nice television in our room. The next morning my wife and I decided... More

Have to say this hotel was a nice out of the way from freeways, etc. Very quiet, nice clean room and great front desk service. Great shopping center within walking distance, probably the best one in Charlotte. It is about 10 miles from airport but once we located it per GPS it's an easy drive to and from. We paided... More

My sister and I celebrate our February birthdays together often shopping at Southpark Mall. This trip was special because of the extra attention of people like Laura, Tony, and Sue. Sending a bottle of wine to us, Sweeping snow from our car, and changing our room to better meet our needs, etc. all made it an amazing trip. We will... More