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Hilton Charlotte Executive Park

3.5 of 5
5624 Westpark Drive, Charlotte, NC 28217
Hotel amenities
Ranked #51 of 167 hotels in Charlotte
4.0 of 5 stars 41 Reviews
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41 reviews from our community

    Trip type
Traveller rating
    13
    16
    6
    3
    3
Date Rating
GT6
Wichita, KS
Top Contributor
119 reviews
147 helpful votes
4 of 5 stars Reviewed 5 February 2012

I just stayed one night while in town on business. The front desk staff were friendly and accommodating. The room was clean. It was the usual Hilton update: updated carpet, bed, furnishings, and bathroom counter tops but with the old tub/ shower. The bed was comfortable as usual. The room was huge. I was offered club level access but did... More

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HiltonGM_11, General Manager at Hilton Charlotte Executive Park, responded to this review
13 February 2012

Thank you for taking a moment to share your experience. I am happy to hear you found our service level, guest room and location close to the airport to your liking. We look forward to servicing your travel needs at the Hilton Executive Park the next time you return to the Charlotte area. More

njsch59
Basking Ridge, New Jersey
Contributor
16 reviews
3 helpful votes
5 of 5 stars Reviewed 15 January 2012

Have stayed here numerous times and am always happy with it, rooms are nicely appointed (I was fortunate to get a suite), restaurant is full service and food is well prepared and service friendly, front desk is very helpful when trying to find other dining options, I'll be back when in town again More

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HiltonGM_11, General Manager at Hilton Charlotte Executive Park, responded to this review
31 January 2012

Thank you very much for taking the time to share your experience. I am very happy to hear that the staff took such good care of you and you found the amenities of the property to your liking. Hope to see you return to the Hilton Charlotte Executive Park soon! Safe travels. More

PatsFan01
Boston
1 review
2 of 5 stars Reviewed 5 January 2012

Was in town for a college bowl game and had two rooms on the club level. Found the staff to be very nice, public areas were clean and in good condition (although the restaurant was closed with a sign up saying “Closed due to low occupancy”…even if that is the reason do they want to advertise the fact?). Both rooms... More

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HiltonGM_11, General Manager at Hilton Charlotte Executive Park, responded to this review
31 January 2012

We are sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the issues in your room and will work with our maintenance team to ensure this does not happen again. If you return to our area, we hope you will consider staying with us again. More

Etzella
Louisville, Kentucky
Senior Reviewer
7 reviews
3 helpful votes
3 of 5 stars Reviewed 5 December 2011

Recently stayed at the property in November 2011 to be close to the headquarters of a regional cross country event. The front desk staff were very friendly. The room, (two queen beds) was larger than most rooms and the bathroom was equally large. A plus was the oversize bath towels. The beds were comfortable and clean. Disappointed that the water... More

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HiltonGM_11, General Manager at Hilton Charlotte Executive Park, responded to this review
31 January 2012

Thank you very much for taking the time to share your experience. I am glad that you found the location and service levels of the hotel to your satisfaction, but I am sorry that we were unable to provide you with the quality of amenities during your recent stay. We apologize for the malfunctioning bath drain and have reported your... More

PlateMan
Arlington, Virginia
Senior Contributor
43 reviews
137 helpful votes
1 of 5 stars Reviewed 12 October 2011
1
person found this review helpful

First, look at how many reviews I have -- this is not a one-off review. The hotel is simply dishonest. Allow me to explain: 1. I paid about $20 extra for a club level room as it -- according to their website -- including breakfast, drinks and light snacks. Imagine my surprise when I check-in and I'm told the club... More

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HiltonGM_11, General Manager at Hilton Charlotte Executive Park, responded to this review
17 October 2011

Thank you for taking the time to alert us of your recent stay with us. It is my expectation that we offer our guests an outstanding experience while visiting Charlotte. Based on your comments, it looks like we fell short of achieving this. I will personally be following up with our Front Office and Engineering staff to see what we... More

wasimmehr
Brisbane, Australia
Senior Contributor
38 reviews
18 helpful votes
4 of 5 stars Reviewed 9 October 2011

Stayed here for 4 nights and have quite a few good and quite a few bad things to say... On the good side, the rooms are very good value, room service is prompt and of good quality, and I was particularly impressed by the public restrooms! On the bad side, the executive lounge was closed for unknown reasons, check in... More

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NinaBMilwaukee_WI
Milwaukee, WI
Reviewer
4 reviews
5 of 5 stars Reviewed 23 September 2011

Our stay at the Hilton was wonderful. The staff was unbelievable. Very accomodating. They really went above and beyond for us. Highly recommend staying at this hotel!!! More

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theeviltwin
Aiken, South Carolina
Senior Reviewer
8 reviews
2 helpful votes
5 of 5 stars Reviewed 17 August 2011

This is the second time we have stayed at Hilton Charlotte Executive Park. We got a great deal this year and last year through Priceline. We stayed for one night with our niece who was visiting. We not only got the same hotel which we were very pleased with, but even the same room right by the pool which she... More

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wboehmer
Pittsburgh, PA
Senior Contributor
25 reviews
6 helpful votes
4 of 5 stars Reviewed 12 August 2011

To avoid parking issues, opted to stay south of Charlotte for several days of activities downtown. The nearby LYNX commuter train worked out GREAT for getting back & forth. Ride takes less than 15 minutes & the fare is reasonable. Hotel rooms have comfortable beds, free wifi, a spacious bathroom, above-average in-room coffee - no negatives! There are plenty of... More

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HiltonGM_11, General Manager at Hilton Charlotte Executive Park, responded to this review
16 August 2011

Thanks for choosing to stay with us. You are correct we are very close to uptown and with the Lynx System it is an easy way to explore uptown (downtown) without the worries of traffic or parking fees. Hope to see you again soon! More

ranger060767
Florence, South Carolina
Senior Reviewer
9 reviews
5 helpful votes
5 of 5 stars Reviewed 11 August 2011

I spent two nights at the Hilton Charlotte Executive Park attending a conference. The rooms are spacious and very comfortable. Free wireless access from anywhere on the property. The luncheon menu was a step above the normal conference fare. The seating was very comfortable. All of the staff were eager to make my stay enjoyable. The presenters had problems with... More

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HiltonGM_11, General Manager at Hilton Charlotte Executive Park, responded to this review
16 August 2011

We appreciate the opportunity to service the needs of your group and value the business your organization provides us! As usual if there is anything we can do to enhance our services please let us know. Thanks again! More

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Hilton Charlotte Executive Park Also Known As

  • Hilton Hotel Charlotte
  • Hilton Charlotte
  • Charlotte Hilton
Address: 5624 Westpark Drive, Charlotte, NC 28217

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