I stayed wiry my family at the Hilton for one night after a bobcats basketball game. The location is perfect and the rooms are big and clean. We got free room upgrades upon arrival and received free breakfast and free wine and cheese in the evening! Great stay! More

We stayed in Charlotte for the ACC Championship. The hotel was very busy but it did not distract from service levels. The wait staff was very attentive. The concierge services were outstanding . The wait staff arranged town cars for $3/person for our travel throughout town. The in house restaurant was great for breakfast. The room was generous in size... More

We located this hotel, right in the center of the city, on the Internet and secured a very nice price. Such a nice price that we were a little concerned about quality, but we need not have worried. Great staff, comfortable and clean room and bed, coffee in the registration lobby and a paper at the door. There were a... More

We stayed here on a Saturday night in October. We stayed on the Club Level - the rooms was very nice, more than enough room to move around, great view, very clean bathroom, bedding was clean and very comfortable. We grabbed a quick bite the next morning at the Club breakfast area- plenty to choose from for drinks, coffees, cereals,... More

We entered by first parking in the garage and following signs that eventually led to the registration lobby. Check in was efficient and we soon found ourselves in a room on the 17th floor. Being gold members we had access to the lounge on the 22nd floor. All areas of the hotel were clean and the elevators worked with the... More

what they say about southern hospitality is true at Hilton Charlotte Center City. Everyone at the hotel was extremely courteous and real. Not a fake smile around. The rooms were clean without that musty smell you sometimes encounter. The bathrooms are upgraded with spacious showers and great water pressure. I stayed for 3 nights for business with a group on... More

Worst service I have ever had at a hotel! For what I paid, I had much greater expections. The front service desk is always so busy that almost anytime we needed assistance, we were hurried. The room and bathroom were so small. For our family of four, I felt we almost had to tip toe around eachother. You get breakfast... More

Stuffy when we entered the room. Smoke alarm cover gone, wires hanging out. Lamp by window looked like it belonged in a dumpster. Towels were collected though we were abiding by the green suggestion to hang ours up and keep them a second night, and we never got fresh washcloths. Location good, parking was free because we were hotel guests,... More

The hotel is very nice and centrally located. The room was very clean and spacious, and given the price, it was well appointed. Given it's location we were not necessarily expecting anything spectacular, but this hotel was actually the highlight of our weekend. The parking was comped, as was access to the executive lounge for breakfast. We were able to... More