Hotel was convinently located close to the airport allowing us to get there quickly in the morning. Staff was nice and always willing to help whenever needed. Room was in good condition. They are renovating so people need to understand that everything isn't perfect yet, but they are working on it. Will be great once done! :)

Horrible. Filthy rooms, crappy service. I would have been better sleeping in the airport. Damaged furniture, stained towels, rusty shower head, exposed electrical wires and broken lights are just a sample of what I had to deal with at this hotel. The staff was very rude, and had quite the attitude. I ended up here due to a flight cancellation,... More

Flight problems resulted in our being given a hotel voucher to stay overnight at the Ramada in Charlotte. There was only one shuttle bus to the hotel that carried only 10 passengers. It had a 20 minute round trip to the hotel from the airport. We were fortunate to get on the second trip. Nonetheless, it was 2:00 AM by... More

US Airways put us in this hotel after they had mechanical problems on a flight and we missed our connection. I would have happily paid for my own room if I had any clue how bad this was going to be. By the time we got there if was after midnight and decided it wasn't worth changing hotels because we... More

This hotel says they are renovating, but a recking ball is the only solution. The place is very old and shows it. They have fallen so far behind in fixing it, they can no longer catch up. The airport shuttle is slow and I saw other hotels pick up two or three times in the time I waited. I only... More