The staff was friendly. The hotel is close to a lot of restaurants. I would stay again.
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- Holiday Inn Charlotte
- Charlotte Holiday Inn

The staff was friendly. The hotel is close to a lot of restaurants. I would stay again.
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Greetings,
We just wanted to take a moment to thank you for your review of the Holiday Inn University. The staff here strives to provide excellant customer service and it's refreshing to know that we've lived up to your expectations. Please visit us again the next time that you are in Charlotte!
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This hotel is located across from a very good Japanese restaurant (definitely dine there!) For the price, it was very average, decent. No major complaints, except for there is not a refrigerator in the room, and the value was a bit on the high side. The room and bathroom were clean, staff was very polite, and it was in an...
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Greetings,
Thank you for taking the time to review our hotel. We have microwaves and refrigerators available upon request for guest use. We are definately in close proximity (at least 10 are within walking distance) to numerous restaurants that would please just about any pallet!
Kindest regards,
Danielle McGhee
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We spent one night here while attending a jazz concert and were very satisfied. The bed slept great, and the staff were so friendly and attentive. Everything was very clean and we never heard any noise. The location is great...lots of restaurants nearby. For breakfast options, there's Bojangles and Shoneys literally right around the corner. Just a quick drive to...
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Greetings,
Thank you so much for the wonderful review! As a General manger, it's always reassuring to know that our team provided you with excellant customer service. We look forward to your return in the future.
Best regards,
Danielle McGhee
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I will say the guy who said this place is most improved is being very nice to this place writing that. Not sure what they improved from but for a Holiday Inn in a large city this is terrible. I never bash hotels , I have easily stayed in over 100 hotels the last 4 years and never gave a...
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It's very disappointing to see that you were not able to write a pleasant review of our property. Our property offers microwaves and refridgerators for a small one time fee. A small percentage of our rooms are smoking. Unfortunately, when booking rooms through websites such as Priceline, we are not able to guarantee a room type. We make every possible...
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I have stayed at this hotel many times and the management and staff are working really hard to get this hotel to compete with the nearby newer hotels. The hotel rooms have undergone a complete renovation and the staff could not be nicer, more pleasant or more helpful.
A downside is the restaurant. As with most Holiday Inns--don't even try...
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Got through Priceline as a supposed 3 star. NO WAY. I stayed in the Hilton across the way, also a 3 star - this is no where close. Room was fine for night stay, but definitely a 2 star joint. Asked for a smoking room and walked in to be hit by SMOKE. Putrid. Had to get another room. This...
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The hotel was clean and kept. The staff is very friendly and courteous. I had an amazing night of sleep thanks to the comfortable bed and pillows. The room was clean and everything operable. No Complaints!!
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Thank you for your review of the Holiday Inn Charlotte-University Place. We are glad you had a pleasant and enjoyable stay. Please let us know if there is anything else we can do, and we hope to see you back the next time you are in Charlotte.
Best regards,
Karen Barnes
Area Director of Sales
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This is a nice hotel but you can tell it is a little older. I enjoyed the stay but the hotel could use some updating. The rooms were spacious and the beds were comfortable. It wasn't really an issuse but the TV was pretty old. It's 2011 and most places have moved on to flat screen instead of the old...
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Thank you for writing such a detailed review of the property. Please note that our flat-screen TV's are on their way and scheduled for installation very soon. We do offer microwave/fridge combinations upon request and on a first-come, first-serve basis. Please keep this in mind the next time your travels take you through or into Charlotte as we'd like to...
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Upon my arrival on May 9, 2011 to the hotel I noticed right away the friendlyness of an older gentleman by the name of Billy, he was very courteous. At the front desk I spoke with a lovely young lady by the name of Ebony she was a delight and quickly checked me into my room. Yes the hotel was...
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Thank you for writing a review of the Holiday Inn University Executive Park! We are pleased to hear you had a nice stay. We hope that your next travel into or through Charlotte will bring you back to our property. Thank you again for complimenting our hotel and staff.
Best regards,
Karen Barnes
Area Director of Sales
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This is an older hotel, an original Holiday Inn, and it shows it. The "lobby" furniture is ancient -- I'm writing this on a broken chair and a desk that looks forty years old. The front desk staff is a nightmare of poor service . . . I thought it was just the attitude of the person on duty when...
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Thank you very much for writing your review of the Holiday Inn Charlotte-University Place hotel. We greatly appreciate your feedback and use this as a tool for our continued growth. As the new General Manager of the hotel, you have my personal guarantee that the issues that you've noted have been corrected. Please consider our property the next time your...
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