I stayed at the Embassy Suites for one evening during a recent business trip. My company has an office located nearby, and this was a convenient location. The check-in was quick and easy, although the desk clerk noted that there are sometimes issues with the key cards, so he gave me two cards. Sure enough, when I got to my... More

My Wife and I travel to Charlotte each year to visit family for Christmas. The Embassy Suites (ES) is always our hotel of choice. Understand - it is not near our families nor convenient to our needs but the service here is EXCEPTIONAL! Here's an example - we traveled to Charlotte to St.Augustine on the 22nd of December. The next... More

We chose this location as it wasn't too far from I-85, so this was a quick stop on the way home. Parking was a bit bizarre, as there is a parking arm that has to raise and lower to allow you access (yet you don't pay, weird). Parking limited but there is a garage. To exit the property, you have... More

The hotel is eight stories and my request to stay on a higher floor was honored with a seventh floor suite. There are two 32” flat screen TVs in the suite, with about 40 channels available including many in HD. Because of the approximately $10/night Internet fee, I did not test the Wi Fi service and can't comment on its... More

Staff were extremely friendly and customer service focused. Hotel lobby, fitness center, and room were very clean. Not all of the Fitness Center equipment worked properly, but was able to work out. Had the standard ES happy hour and breakfast. Not much around the hotel to do at night, but if you need a hotel close to the airport, this... More

Very Nice and quiet Embassy Suites. Very good breakfast area with helpful staff. The shuttle was quite a bit slow the first night but more than made up for it taking us to great restaurants. Managers reception was good snacks were a bit weak though compared to some i have stayed in. More

My wife and I came down for a conference and had a great stay. Very nice hotel with a beautiful insdie area that was very relaxing after driving down from Upstate NY. I guess if I had one complaint it would be aboput the charge for internet. Todays day and age I would rather they just include it in the... More

It had been one of those really challenging trips; late flights, missed connections and bloody Mary spilled all over my tie (turbulence). Walking up to the front desk my day got better; a young lady named Denisa handled probably the best check in sequence I have ever experienced. This property is located a 10 minute ride from the airport and... More

I recently stayed at this hotel for 2 nights and it was excellent. The hotel and rooms are very clean. You get a full complimentary breakfast every day and there is a also a complimentary managers cocktail reception every night from 530-730pm. More