The hotel was fine, and the service was fantastic. The room was good and clean and comfortable. The location is somewhat lacking and not the most comfortable in the world. The neighborhood is probably considered up and coming... More

We stayed 3 nights in a "standard" room with two beds. The room was small, only i desk chair in the room to sit on. The carpet was worn and very stained. The beds sagged proably from being sat on all the time. The closet was so narrow that the door could not be closed with out pushing clothes sideways.... More

Got upgraded to a suite for the week we were here looking for homes to move to the city. Great home base close to the highway and good business center. Staff was always friendly enough. Breakfast in the morning was decent, but nothing to special. Our only issue was that the area isn't the greatest and we made sure to... More

This hotel was right in the area of pretty much everything. Only minutes from downtown, Carowinds and South Mall. I was with my family of 5. We had two rooms that was great. The hotel was very clean, our rooms very clean, the beds were great. Alex is the best there is. I must say, Jeff is running very close.lol.... More

Not only was my room dirty, my bathroom dirty. My television did not work. There was regular coffee in the room but no decaf, which is the only kind I drink. The staff that late night at 11:00 pm was nice and wanted to help me, but unfortunately he was the only one working and could not leave the desk.... More

After reading some of the previous reviews I had my doubts but after staying there for several days I was more than pleased. The staff were all friendly and accomodating, the room was clean but was a little on the small side. The hotel bar and restaurant are very small as well but the neigborhood has a couple great restaurants... More

Not much else to say, really. The hotel is satisfactory from a cleanliness and value stand point, but the amazingly loud air conditioning unit in the room kept me up both nights. More

As a Starwood Prefered Guest, I decided to try this Four Points Hotel on my return home. I have stayed at other Four Point Hotels and have been very satisfied. Not so for this one. As previous reviews stated, the ac/heater is very noisy when on. In fact it was so noisy, I had to turn it off in order... More

This hotel is clean, updated , and staff very helpful. Hotel situated right behind a strip mall and is actually hard to see. The neighborhood is in transition and not nice, however, I do not think it is unsafe. Rooms are tiny. Would never try and stay here with more than 2 people as even this would be cramped. One... More