I was very hesitant about staying here after reading the most recent reviews. Horrified, in fact, and tried to cancel my Hotwire stay. I was assured, "just check it out for yourself." Turns out, in fact, that we were treated very well, our room was large, clean and comfortable, NOT PERFECT, but if you can overlook a few spots on... More

The outside as well as the entrance and main hallway were fine at a glance, once we got into our room it was a completely different story!!! WHERE TO BEING? First room the TV was net connected to cable, remote did not work so they moved us. Second room: Dishwasher falls out of counter if you try to open it,... More

We had a party of 5 rooms. Checked in Friday. Took 9 of the children to the pool. At about 10:15 the person in charge of the pool turned the lights out and walked out the room leaving us with 5 toddlers in floaties in the dark. Not fun! Sat morning there was no breakfast items at 8: 45 No... More

I wont dog this hotel because it has its perks...They have a nice hot breakfast, indoor heated pool, fitness center, etc. But upon check out i stood at the desk waiting for a desk clerk for 5 minutes which i think her name is jenni! she never came, a helpfull young lady from the kitchen called out her name and... More

We booked this Comfort Suites because we needed a large room. We have stayed in many Choice Hotels over the years and this one was not in good shape. We were traveling from the Raleigh area to visit the UNCC campus and had our son's girlfriend with us. We have stayed in Comfort Suites before that had the larger two... More

Our family was headed to Williamsburg, VA for the beginning of our Spring Break vacation. We decided to stop in Charlotte overnight to break the trip in half. AAA recommended the hotel and even made the reservations for us. All was well until we went to load our car up the next morning. My husband went to the car to... More

I was looking for a deal for while I was attending a conference in Charlotte. I found this hotel on Hotwire. The location was very convenient to everything including getting to downtown where the conference was located. I saved a bundle over the downtown hotels and it took around 7 -15 minutes to get there in all sorts of traffic.... More

The staff was extremely attentive and helpful. My room was quiet and comfortable. The TV was a bit small and poorly placed, but I don't really watch TV very often so It did not effect me. Although the pool is indoors, the rooms do not reek of chlorine as I feared. My room was across the hall from the pool... More

Biggest complaint, the TV is a little small, but seems even smaller than it is because its on top of an old low dresser. It turns to face either the bed or the sofa. If you like to watch TV in bed you are in trouble, very uncomfortable because the TV is just too low. I slept at the foot... More