The rate was very good, the room was clean and spacious, we had a suite. But the front desk staff was not friendly at all and barely helpful once we checked in. No excuse for rudeness at any price but it was a good place for the price. Wi fi service very slow and poor quality. More

The rooms were nice, clean, and updated. Beds were comfy. Our room had a fridge and microwave- no problems with either. Didn't notice any bad/ odd smells at the hotel or in the room. All staff we encountered were friendly and helpful. It was a great stay for the price! More

We stayed here after staying at the Country Inn and Suites in Asheville which was excellent. We stayed in a one room King Suite which was ideal for our needs. It had a comfortable bed, sofa, microwave and fridge plus a sink in the kithen area. Although welcoming there was something lacking but the location, tucked away at the end... More

On our drive back to Ohio from Spring break in Florida our daughter and her friend stayed overnight at the UNC-Charlotte campus. for a visit with her cousin who is a freshman. My husband and I were very impressed with how comfortable the bed and pillows were- a great night sleep. The font desk was very helpful and the breakfast... More

My husband, 1 year old granddaughter and I were traveling to Charlotte, NC as my daughter, son-in-law, and 2 year old granddaughter were arriving from Germany that evening. We were lending them a car for their trip so we reserved 2 rooms at the Country Inn & Suites University Place When I made the reservations I forgot to mention that... More

My husband and I made a last-minute reservation to stay here this past weekend. The gentleman we spoke with on the phone was very helpful and friendly as was their front desk staff on each encounter. The hotel offers a wonderful and reliable transportation service to Verizon Wireless Ampitheatre at a very reasonable rate. Our room was quite spacious with... More

Called hotel directly to make reservations. Spoke with "May" at front desk. Gave me a great rate because we were coming in for a funeral. When we arrived May just happened to be at the front desk as well. She was very sweet. Check-in was a breeze. Room was nice. Nothing special-your average hotel room. It was clean and comfortable... More

Arrived at hotel to a friendly and professional desk clerk. She must have been the only one trained in customer service because the service after her was less than stellar. The front desk was rarely attended by anyone and if it was, they were sitting in a corner on a laptop that I am assuming was not hotel related business.... More

I am glad I didn't pay more than I did. The breakfast area only has one waffle maker so there is a long wait for waffles. Most of the cereals/oatmeals/juices were off brands. They were out of skim milk and yogurts. Serve times ends at 9:30 which is too early. The room was clean with a soft bed. There was... More