I appreciated and enjoyed the fact that I was able to feel relaxed and comfortable the way I would at home. Customer service was very good and very accommodating. I thought the queen bed was also comfortable. My husband, however, did not think the bed was comfortable; but, it's differrent strokes for different folks. He did like the room, however,... More

Better than a hotel, more like a vacation rental. Clean rooms and friendly, helpful staff. Good location. Will defiinitely be back. More

Felt like home. Clean. Friendly customer service. Highly recommend. Beds are so comfy. More

Once again randi and her staff have gone above and beyond the call of duty. Again this year the state games region 5 team stayed at townplace suites and had the best stay ever. The word must have got out about last year, because 3 other regions stayed int h e hotel as well. As always jason and the rest... More

My daughter and I stayed here for the night and were very pleased with our stay. Our room was very clean, the bed and linens were comfy and breakfast was very good for a continental breakfast. We enjoyed the homemade waffles. Check-in/check-out was speedy and efficient. The front desk staff were very courteous and helpful. Our visit in Charlotte was... More

I stayed at this hotel for one night prior to attending off site training for my job. Check in was short and easy, the hotel did offer menus for restaurants that delivered and they have a little store by check in that had drinks and snacks. When I walked in my room it was freezing so I had to turn... More

This hotel had very nice front desk staff that welcomed us when we arrived, they had a nice lobby with snacks and drinks available for purchase along with coffee 24 hrs. We booked a 2 bedroom suite for the space and was very satisfied with how clean the room was and the comfort of the sofa and the beds. I... More

The suites are usually nice as the layout of bedroom, sitting area and kitchen is great for long or short stay. We booked a two bedroom suite and one of the rooms smelt of dog urine. We asked if they had any rooms not previously used by pets but apparently they can all be used but are thoroughly cleaned. We... More

At $99 + tax for a 2-bedroom unit, the TownePlace Suites was a very good value. I was a little surprised that it only had one bathroom, but our group of 3 adults and one child managed just fine. The living area is a bit smaller than a 2-bedroom Staybridge or Residence Inn, but we really didn’t spend a lot... More