I stayed here for three nights on business. The hotel was in a good location, close to the airport. The hotel was clean and the room were quite. The hotel has free Internet, as well as breakfast and an evening reception.
Great place to stay for business when in Charlotte.
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Thank you so much for taking the time to write a response about our property! We greatly appreciate the time you took to allow others to know of the service you received. The Homewood Suites by Hilton Charlotte Airport looks forward to seeing you during your next trip to Charlotte, NC!
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This place is a bit tired. It's not as well laid out as other Homewood Suites - not much fun when carrying a lot of stuff. Overall it's 'OK" - but there are places closer to the airport. There is nothing nearby. So if you don't have a car you might feel a bit stranded. The staff were fine -...
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Thank you for your valuable feedback. I appreciate your taking the time to share your experience so we can continue to strive for excellence in accommodations and service. I take all comments as an opportunity to improve. In this instance we will monitor the best times to clean the lobby floor at lower traffic times after check-out at noon. It...
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We have stayed here several times before an early flight the next day. Staff is helpful and nice, rooms are roomy and comfortable and driver to airport is super. We leave our car here and call when we return. Great service at a very reasonable price. Love having the living room and kitchen rather than just a hotel room space....
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My favorite hotel, love this place! I look forward to staying at this Homewood every time I'm in Charlotte. I love the foodl
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It was a long drive from Hilton head to Charlotte, where we were flying home to New York. I booked this hotel because of the reviews, and I was not dissappointed. Front desk was lovely, and even offered an upgrade to a two bedroom suite. WOW! It was a lovely two bedroom two bath room, with a living rom, kitchenette...
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Thank you so much for your warm response! We are so glad you were able to experience such a great room that we offer! We understand that after a long travel with several people, a spacious room to relax in is the greatest thing! We do hope to see you the next time you come through Charlotte, as it was...
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A friend recommended this hotel to me because they had such a good experience there so I thought I would give it as try. It was wonderful and I will certainly recommend it to my other friends. The staff was friendly and helpful and the room was very comfortable. Thanks for such a good experience!
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Thank you so much for taking the time to let other travelers know about your stay with us! We love to hear that good news about us is being shared by friends! We hope that you keep passing it along to others traveling to Charlotte! We also hope to see you in the close future to give you another enjoyable...
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Exceeded my expectations on every front. The check-in was smooth and hassle-free. The staff were friendly, helpful, efficient and cooperative. I was thrilled by the extensive and tasty breakfast and even more surprised when a full dinner was provided. They even provided beer and wine. Every area of the Homewood was clean and comfortable. Loved the convenient location near the...
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Thank you for taking the time to respond about our hotel! We greatly appreciate your feedback and take every response to heart. I am glad to hear that we were able to go above and beyond your expectations of hospitality! We like to treat all of our guests like family! We hope to see you during your next trip to...
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We stayed at homewood suites nov 2nd I left my eyeglasses on the bed! I was negligent and forgot my eye glasses. On our way to flat rock I was asked to drive and realized I left my glasses at the homewood suites! Ah, I called immediately (approximately an hour after checking out). And was told they weren't there! After...
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Thank you for taking the time to review our hotel. This is an unfortunate event and we do not take missing items lightly. We have not had an issue with any theft and I would like to address this issue with you in further detail so we can trace the possible location of these glasses. We do not tolerate this...
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My upset and disappointment wasn't about the accomadations themselves, but instead with the promises made to us from the front desk. We had also been given assurance over the net as we made the reservations. Our family was traveling to Charlotte for a family reunion. We had asked and had been assured we could be together on the same floor....
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I would like to start off by apologizing for your disappointing stay with us. We do not like hearing that a guest is unsatisfied with the hotel, especially the service offered. We try to accommodate every guest request, including those with exact room locations, to the best of our ability. I am honestly remorseful that the only room available at...
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The staff was very friendly and professional and the rooms were very clean though seemingly outdated. The suites are spacious and well equipped. Complimentary breakfast was good and during the week they have complimentary dinner as well. We were pleased to have fresh towels placed and our beds made while we were out and about during the day. The service...
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Thank you so much for your positive feedback! We always love hearing about how much our guests enjoyed their stay with us! We hope that when you are back in the Charlotte area, you visit us for a hospitable stay!
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