Stayed at the HGI uptown for 2 nights at the end of December. Was greeted by Wayne and Amber. Both associates are a great fit for their job. Friendly, knowledgeable about the area and efficient. They both provided each guest in the line to check in with personal attention, while also making each guest waiting feel welcome. The hotel location... More

Hotel provided a shuttle to close to the stadium. Only down side for the visit was that they ran out of parking in their garage, so we had to park across the street. Room was comfortable and a good size. More

This hotel is nothing fancy and for business is a perfect location. They do charge $10 a day for parking, but if you are there just for a nice there is easy parking on the street. The rooms a little dated, but you are paying to be downtown. More

I was only in Charlotte for this trip for one night for short girls weekend away! The three of us had a wonderful experience at this particular HGI and its right off the highway so quite easy to get to. I was unaware that we'd have to pay for parking but it was well worth it considering we never moved... More

Upgraded to suite with jacuzzi tub. Friendly staff. There is no atmosphere in this part of town but with a short walk to the bars and restaurants this is not a big problem. More

I was very skeptical about staying here after reading some of the reviews, but we didn't have any trouble. The location was perfect. We were fortunate that we got the room at the end of the hall so it was extra big! We had a nice size sitting area that was separate from our room. We totally utilized it as... More

Convenient to downtown, right across the street from the NASCAR hall of fame. Same points system (Hilton) as the hotel right next door - Hampton. The Hampton has a complimentary breakfast while the Hilton Garden has complimentary coffee only. The bar is so small, not enough room for more than 5-6 people. I've staye in both the Hilton Garden and... More

I'm writing this review with mixed feelings about our stay but I would still recommend this hotel to other travelers. The hotel is beautiful and has all the amentities one would expect in the city i.e., shuttle service, lounge, etc. We were in town for the Carolina Panthers game so we were not suprised when we could not check in... More

I got a decent room on the 10th floor and absolutely no issues with that. But there was always a constant cigarette smoke smell in the room and the hotel reception did not do anything about it, until I pestered them and they cmae in with a spray that did not help at all. They had no clue on figuring... More