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All 167 Charlotte hotels »

Omni Charlotte Hotel

4.0 of 5
132 East Trade Street, Charlotte, NC 28280
Hotel amenities
Ranked #45 of 167 hotels in Charlotte
4.0 of 5 stars 236 Reviews
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236 reviews from our community

What travellers say about this hotel
  • Very nice(10)
  • Room service(9)
  • Friendly and helpful(5)
  • Next morning(5)
  • Great location(5)
  • Time Warner(4)
  • Self parking(4)
  • Only complaint(4)
  • Little small(3)
  • Select guest program(3)
Traveller rating
    71
    77
    44
    26
    18
Only show reviews for Family (26) | Couples (74) | Business (59)
Date Rating
mskb103
North Carolina
Contributor
17 reviews
3 helpful votes
5 of 5 stars Reviewed 28 November 2011

This is the second time this year that my husband and I have stayed at this hotel. This hotel is extremely clean and centrally located in the epicenter of downtown Charlotte. Staff is very friendly...check in was a breeze. We did self parking this time and it was very convenient. Our room was nicely appointed. Although was stayed just one... More

Was this review helpful? Yes
OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
6 December 2011

Thank you for your complimentary review of The Omni Charlotte Hotel. We are thrilled that you and your husband have found our property to be a great place to explore Charlotte. We look forward to your next visit. More

SparkyEstonia
New Mexico
Senior Contributor
21 reviews
7 helpful votes
4 of 5 stars Reviewed 27 November 2011

I stayed on an upper floor (9th) and had an incredible view of the Hearst Tower. Comfortable beds. Excellent service upon check-in and check-out. Seemed pretty quiet overall. Conveniently located to nearby restaurants, movie theater. If you're here for business downtown, imagine it would be perfect location. We stayed here on a Sunday/Monday after the Avon Walk for Breast Cancer.... More

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dwight s
Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 24 November 2011

I was suppose to stay in october but i was walked to the hotel sierra.When i arrived there i was greeted by Brandon the valet manager and when i gave the omni another chance i was greeted again by Brandon and he said hes back at the omni i am so relieved that he was the valet because he made... More

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OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
28 November 2011

Thank you for your review of The Omni Charlotte. We are glad you were well taken care of by Brandon and we look forward to sharing your compliments with him. More

mlin32
Virginia
Senior Contributor
27 reviews
4 helpful votes
3 of 5 stars Reviewed 15 November 2011

I was booked into the Omni Charlotte for a corporate event for one night. Overall the hotel is nicely done but it is an older building and it shows. The furnishings and overall comfort is nice and not lacking, but not exceptional or outstanding compared to other nice hotels in Uptown. It's really the service that shines, and the hotel... More

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OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
28 November 2011

We appreciate all of your remarks from your recent stay at The Omni Charlotte. It was a pleasure for us to read how accommodating our associates were during your stay and we hope to have the opportunity to welcome you back again soon. More

graygirl423
Jonesborough, Tennessee
1 review
1 helpful vote
4 of 5 stars Reviewed 11 November 2011
1
person found this review helpful

The hotel is right in the middle of Uptown. The location is great, in walking distance of Time Warner Center and LOTS of great restrauants. I would suggest booking w/Priceline, etc...for a better price than listed on their site. Enjoyed my stay alot. More

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OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
15 November 2011

We are glad you enjoyed your stay and the great location of The Omni Charlotte. We hope to have you as our guest again soon. More

kwbrent
Asheville, North Carolina
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 5 November 2011

This hotel is in the middle of everything downtown Charlotte has to offer. We had paid for a King Room and they had run out of King rooms and they put us in a corner room with 2 doubles. Even though the doubles were small the view from the corner room was fantastic and the room was large. Service is... More

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OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
15 November 2011

We are glad to hear that you plan to stay with us again at The Omni Charlotte Hotel. When you return we encourage you to sign up for our Select Guest program which will guarantee the availability of your preferred room type. We look forward to welcoming you back. More

Bob S
Chapel Hill, North Carolina
Reviewer
4 reviews
4 of 5 stars Reviewed 4 November 2011

This is a very well kept hotel in the middle of the best part of Charlotte. The rooms are well kept and clean and the staff is helpful. There is a small work out room that is sufficent if you only want to do cardio. If you are looking for a full work out, buy the pass that lets you... More

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OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
15 November 2011

It was a pleasure for us to read that you and your wife enjoyed your time at The Omni Charlotte. We look forward to the opportunity to welcome you back. More

Cooperjc98
Reviewer
5 reviews
3 helpful votes
4 of 5 stars Reviewed 3 November 2011
1
person found this review helpful

I love uptown Charlotte and the Omni puts you right in the middle of everything. It's right next to the Epicenter with restaurants, bars, and a theater. I would suggest Vida (Epicenter) for a good Southwest/Mexican upscale dinner! Get the guacamole and a mojito, too! We booked a room with a city view ($109/night) directly from the Omni website and... More

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OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
15 November 2011

We are fortunate to have a great location at The Omni Charlotte and we are thrilled that this helped you enjoy your time in the Queen City. It will be a pleasure for us to welcome you back the next time you are in Charlotte. More

britbmw7
Columbia, South Carolina
Contributor
15 reviews
12 helpful votes
3 of 5 stars Reviewed 2 November 2011

i booked a king room with city view. When we checked in, they gave all the king rooms away even though we already paid for the room in advance. we got stuck with two double beds and i literally almost fell out of it twice. the maid service came into our room 3 times even though i put the pricay... More

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OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
15 November 2011

Please accept our apologies that we missed the opportunity to provide you with the room that you originally reserved. We do our best to ensure that our guests are placed in the appropriate room type but occasionally experience situations that prevent us from meeting a request. Your remarks regarding housekeeping entering your room will be shared with our Director of... More

BigFatDivas
Summerfield, NC
Senior Reviewer
7 reviews
5 of 5 stars Reviewed 31 October 2011

Booked the Omni this past Friday night through Priceline. Very nice property, upscale, lovely guest rooms with nice comfy bed and plenty of fluffy comforters and pillows. Excellent shower, convenient downtown location. Attached to the Epicenter where there is a CVS pharmacy, bowling alley, small movie theater, and several restaurants. Cost us $10 to park in the attached parking garage.... More

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OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
15 November 2011

We are glad you were satisfied with your recent stay at The Omni Charlotte Hotel. Thank you for reviewing our property and we hope you will return soon. More

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Omni Charlotte Hotel Also Known As

  • Omni Hotel Charlotte
  • Omni Charlotte
  • Charlotte Omni
Address: 132 East Trade Street, Charlotte, NC 28280

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