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Omni Charlotte Hotel


Hotel class 4.0 of 5
132 East Trade Street, Charlotte, NC 28280
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Reviews you can trust

70% Recommend
4.0 of 5 stars 111 reviews
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By trip type
All (111)
[ Date ] [ Rating ]
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5 of 5 stars
CA
30 Jul 2009 | Trip type: Couples
2/2 found this review helpful

From the moment I entered the room, I was in awe. I stayed in an executive suite with my girlfriend, which was surprisingly only $120 per night. I arrived at night and the room had the lamps turned on dim and the view of the city was incredible. Robes were placed on the bed and everything was just "ready" for... more

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5 of 5 stars
Alabama USA
27 Jul 2009 | Trip type: Couples

We enjoyed our stay a lot. The hotel is pretty, elegant, the room is fantastic, it's close to everything. The staff was incredible. One day we went down to have breakfast at the restaurant and they took a long time to wait on us because of a shortage of staff and and gave us a discount on the breakfast. I... more

Management response from
OmniMgr, Manager

Thank you for your kind review of the Omni Charlotte. We apologize again for the delay in receiving your breakfast but are happy to hear that our staff took the initiative to rectify the situation. We hope that the next time you are in Charlotte you will once again choose Omni.

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5 of 5 stars
pittsburgh
27 Jul 2009 | Trip type: Friends getaway

Flawless is a great word to describe my entire experience here. My friend and I were in town to see the sights and just relax after a pretty busy summer. Never did we think that a trip to uptown Charlotte would be such a great one. This hotel contains a location that others would die for. We never had to... more

Management response from
OmniMgr, Manager

What a pleasure for us to read your review from your recent stay at the Omni Charlotte. It sounds as if you were able to take full advantage of our location and our amenities and we will never tire of hearing about the great service provided by our associates. We can not thank you enough for your wonderful review and...

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5 of 5 stars
SC
26 Jul 2009 | Trip type: Solo travel

I have never had a less than superior stay in an Omni and that trend continues! The motto of the Omni is to "exceed your expectations", and that it did. Great staff, comfy beds, sparkling pools, wonderful location. I felt very safe and comfortable taking a short walk after dark close to the hotel. The area was good to run... more

Management response from
OmniMgr, Manager

The management of the Omni Charlotte is thankful for your loyal patronage. You are correct that we strive to exceed expetations and are happy to see that reflected in your stays with us. Thank you for your review and we look forward to your return!

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4 of 5 stars
Clemson, SC
15 Jul 2009 | Trip type: Couples

Location was convenient, in heart of downtown Charlotte. Rooms were super clean and beds were comfy. Rooms were a little on the small side, but OK for 1 or 2 people. more

Management response from
OmniMgr, Manager

We are happy to hear that you enjoyed the Omni Charlotte's great location. It is always nice for us to hear that our rooms are clean and comfortable and we hope you will return again soon.

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5 of 5 stars
Barcelona
10 Jul 2009 | Trip type: Business, Solo travel

I went to Charlotte, NC, for bussiness for one week. I come from Spain. This was my first time in Charlotte. The hotel is very well located uptown (downtown), the room was quite big, overlooking the swimming pool, quiet, very clean, the bed was a real king size, and so wonderfully comfortable (all the pillows you want, etc) that I... more

Management response from
OmniMgr, Manager

Thank you for choosing to spend your week in Charlotte at the Omni. We are appreciative of your kind comments and feedback and are happy to hear that you plan on returning. It will be our pleasure to welcome you back.

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5 of 5 stars
Laval, Canada
6 Jul 2009 | Trip type: Business
1/1 found this review helpful

I very recently coordinated an event for approx 130 rooms of all types with 4 people to a room for a business convention and I must say that right from the start I knew I was going to be pleasantly surprised! The staff goes out of their way to assure you are happy! Reservations went without a glitch, rooms were... more

Management response from
OmniMgr, Manager

Wow! We are so honored to receive such a wonderful review. Whether for a group or an individual traveler we aim to please our guests while they stay with us. Our fearless leader Ed, knows what it means to lead by example and is appreciative of every piece of business that walks through our doors. Thank you for not only...

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5 of 5 stars
South Carolina
28 Jun 2009 | Trip type: Friends getaway
1/1 found this review helpful

I just returned from a great stay at the Charlotte Omni. I was impressed before the actual stay as a hotel staff contacted me by e-mail to inform that there were several celebrations taking place at the hotel during the weekend (turned out there was a convention and a wedding taking place) and there may be noise issues during the... more

Management response from
OmniMgr, Manager

What a great review! We appreciate you taking the time to share your experience and we are happy that our staff was able to go above and beyond to ensure that you had a great stay. It will be our pleasure to welcome you back during your next trip to Charlotte!

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5 of 5 stars
wadesboro
17 May 2009 | Trip type: Couples

Booked the room for a special night ... Romantic get away. The Hotel was very clean and well kept. Room Service was very efficient and prompt. Staff was very helpful and curtious. Slightly confussing parking situation....but was overcome! Along with the other reviews... we found that noise from other guests in the hall can be irritating.... during our stay, one... more

Management response from
OmniMgr, Manager

We are appreciative of your review of your recent stay at the Omni Charlotte. We are happy to hear that you enjoyed a nice romantic getaway with us. We will look forward to your next stay with us!

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4 of 5 stars
Phoenix, Arizona
15 May 2009 | Trip type: Business

I had the opportunity to go to Charlotte for a business meeting and chose the hotel based on its location and very positive experiences with the Omni brand, It was a very good choice. For business meetings wtih the top Charlotte companies, this is an ideal place. it is within walking distance to the headquarters of Bank of America, Wachovia,... more

Management response from
OmniMgr, Manager

Thank you for sharing your experience at the Omni Charlotte Hotel. We are proud to be a part of the Omni Family and are glad to hear that you continue to experience wonderful service with each of your Omni stays. If you thought our Select Guest program was one of the best around before, then check out the new enhancements....

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Omni Charlotte Hotel Also Known As

  • Omni Hotel Charlotte
  • Omni Charlotte
  • Charlotte Omni
Address: 132 East Trade Street, Charlotte, NC 28280
Hotels in Charlotte Omni Charlotte Hotel
4.0/5.0
111