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All 166 Charlotte hotels

HYATT house Charlotte Center City

3.0 of 5
435 E Trade St, Charlotte, NC 28202 (Formerly Hotel Sierra Charlotte Center City)
Hotel amenities
HYATT house Charlotte Center City
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91%
Ranked #6 of 166 hotels in Charlotte
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249 reviews from our community

Traveller rating
    161
    67
    15
    4
    2
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Families
44
 
Couples
65
 
Solo
14
 
Business
80
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
1 review
5 of 5 stars Reviewed 10 June 2013

I stayed here June of 2013 and I can say hands down I will never stay at ANY other hotel but this one again. From the amazing free breakfast, beautiful modern -decor in the rooms, the ever so comfortable bed( which I slept like a baby in),the amazing view of the skyline of charlotte, and last but not least the... More

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matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review
12 June 2013

Thank you for such a fantastic review of our hotel! We are all so happy you enjoyed your stay, and hope to see you again real soon! More

Melbourne, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 10 June 2013

I stayed for 2 nights during the Memorial Day Weekend / NASCAR Coke 600 event and the Hotel was packed. I chose this Hotel purely based on Tripadvisor Reviews and was not disappointed; the rooms were comfortable, quiet and clean what more can you ask for! I don't think it would matter where you stayed in downtown Charlotte as everything... More

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matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review
12 June 2013

Thank you so much for your review of our hotel! I am happy to see that for the most part you enjoyed your stay. We are currently working on a few items with weekend breakfast to make it go a little easier for our guests. Some of the things we are doing will be to add a second omelet station,... More

Cleveland, Ohio
Top Contributor
138 reviews 138 reviews
87 hotel reviews
Reviews in 80 cities Reviews in 80 cities
167 helpful votes 167 helpful votes
5 of 5 stars Reviewed 7 June 2013

I had never heard of the Hyatt house brand before. We got a great rate of $149 (plus $22 for the valet) and went there to celebrate our anniversary. The lobby area is sleek and modern (albeit a bit too air conditioned!), and the bar/restaurant is beyond that. Large, attractive open spaces. Our room was nicely appointed and modern too.... More

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matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review
10 June 2013

Thank you for your great review of our hotel! We are all very pleased to see you enjoyed our hotel so much. Please keep us in mind the next time you are in Charlotte, we would love to have you back. More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 June 2013

We went to Charlotte to see friends, set cab price from airport $25 so cheap. Hotel was magnificent, had a coin operated laundry, a beautiful pool and out door area. Breakfast was provided every day and was a hot cold Buffett that never ran out. In the evening there was a bar and restaurant, never ate there but plenty of... More

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matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review
6 June 2013

Thank you so much for your great review of our hotel. It looks like you got to experience just about everything we have, if you come back however, you will need to eat in our HBar. Thanks again! More

Minneapolis, Minnesota
Top Contributor
79 reviews 79 reviews
28 hotel reviews
Reviews in 34 cities Reviews in 34 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 June 2013

I have stayed at several hotels in Charlotte. I am now a big fan of the Hyatt. Although there was some inevitable road noise, the room was fairly quiet. The bed was quite comfortable, and I slept very well. Located more than half a mile from my clients' office, the location wasn't optimal, but the weather made the walks enjoyable.... More

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matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review
3 June 2013

Thank you for your review. Please feel free to contact us here at the hotel if you would like to discuss the staff issue you mention in your review. Please come back to see us anytime! More

Dar es Salaam, Tanzania
Top Contributor
62 reviews 62 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 June 2013

I really enjoyed this hotel, and wish I could have stayed more than a night! In fact, one could easily live in this hotel for an extended stay, due to the full kitchen, free wifi and big screen TV. The spacious rooms have an upbeat, contemporary design, with great use of monotones and pops of color. Bedding is quite luxurious... More

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matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review
3 June 2013

Thank you so much for your great review of our hotel. Please come back soon! More

Belfast, Northern Ireland, United Kingdom
1 review
3 of 5 stars Reviewed 29 May 2013

It's a lovely hotel in a great location. The parking is $22 per night. Probably typical for centre city location but still seemed expensive. Lovely room, bed and good gym but the breakfast was disappointing and this is an important aspect of the stay. We went to Dean and Deluca instead after a bad experience the first morning. Would stay... More

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matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review
4 June 2013

As happy as we are to hear that you enjoyed the hotel, I am a bit upset to hear you did not like the breakfast. Please feel free to contact us to discuss this a little further. More

Richmond, Virginia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 27 May 2013

My husband and I stayed on a Sunday night so we could attend a concert nearby. The room was beautiful, modern, and big with a sitting area and full size fridge. The location is great for walking to shopping/restaurants and is more affordable then some of the other hotels in the area while at the same time offering larger rooms... More

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matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review
29 May 2013

Thank you for your fantastic review, we wish you could have stayed longer as well. Please keep us in mind if you are ever in Charlotte again! More

Blacksburg, Virginia
Top Contributor
132 reviews 132 reviews
30 hotel reviews
Reviews in 31 cities Reviews in 31 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 26 May 2013 via mobile

I have been in Charlotte several times and this is my best option all the time. Great breakfast, more than the average continental. Big rooms. Modern and nice and very clean. Great service and friendly staff. All the package in a very affordable rate.

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matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review
29 May 2013

Thanks so much for choosing us while you are here, please come and stay with us anytime! More

Pensacola, Florida
Top Contributor
77 reviews 77 reviews
14 hotel reviews
Reviews in 37 cities Reviews in 37 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 26 May 2013

This is really center of the city, close to everything and very modern decor. I would have given them an excellent rating if they would have quit spraying some kind of floral cheap perfume smelling spray in the lobby. I was allergic to it and had to hold my breath every time we ran to the elevators to get away... More

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matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review
29 May 2013

Thank you so much for staying with us, and we do apologize for the scent. We do not regularly use any kind of deodorizer in our lobby, I am not sure if something was maybe spilled. We did address the issue with housekeeping, and hopefully we can get the issue fixed. More

 
 
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Additional Information about HYATT house Charlotte Center City

Address: 435 E Trade St, Charlotte, NC 28202 (Formerly Hotel Sierra Charlotte Center City)
Region: United States > North Carolina > Charlotte
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 166 hotels in Charlotte
Price range (per night): ₹7,089 - ₹16,079
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Hyatt house Charlotte Center City blends urban chic with the convenience of guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 163 smartly designed guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or Rooftop Terrace with lounge pool, alluring fireplace and cozy seating. Conveniently located adjacent to Time Warner Cable Arena. ... more   less 
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