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Hampton Inn University Place

2.5 of 5
8419 North Tryon Street, Charlotte, NC 28262
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Hampton Inn University Place
Ranked #61 of 166 hotels in Charlotte
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88 reviews from our community

    Trip type
Traveller rating
    38
    27
    6
    8
    9
Date Rating
Columbus, United States
1 review
2 of 5 stars Reviewed 17 May 2013

I had a horrible experience at this hotel. At midnight, while I was preparing for bed, a couple opened the door to my room with a key assigned to them by the hotel staff. I was shocked and appalled. My privacy was completely compromised. I could not believe that they had been assigned a room that was already occupied. The... More

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Steve C, General Manager at Hampton Inn University Place, responded to this review
23 May 2013

Dear Camille B., I am so sorry for what happened to you at our hotel. Sometimes the most difficult thing is to explain a human error. The Front Desk agent was relatively new and made a computer error in the check in process. The hotel has made this a top priority training issue so it never happens again. Again I... More

Baltimore, Maryland
1 review
4 of 5 stars Reviewed 8 May 2013

I was in town for a short weekend visit with my church. Everything was good. The room was clean, beds and bathroom were clean, Anthony and Dianne were very accomodating and friendly.I enjoyed the southern hospitality. Thanks again Hampton Inn, keep up the good work. I will always stay at a Hampton. The breakfast was wonderful (Oh Yes! Hot waffles)... More

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Steve C, General Manager at Hampton Inn University Place, responded to this review
16 May 2013

Dear Wordalive, Thank you very much for the kind words about our hotel. I will share your feedback with the staff and single out Anthony and Diane for showing their Hamptionality. Next time your in the hotel please stop by and say hello. Sincerely, Steve Cotton General Manager More

GALAX, VA, United States
1 review
2 of 5 stars Reviewed 6 May 2013

This must be an older motel that Hampton Inn purchased from a prior owner, not your typical H-Inn. The room, while ok, did not appear as clean and fresh as most H-Inns that I have stayed at in the past. The bathroom was noticeably not as clean.

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Steve C, General Manager at Hampton Inn University Place, responded to this review
16 May 2013

Dear Paula M., Thank you very much for your feedback on Trip Advisor. I am very sorry for the issues you had at our hotel. I will discuss with our housekeeping department about the bathrooom cleanliness and correct this issue. We will be going through a hotel renovation at the end of the year this will help the outdated look... More

Grayson, Georgia
1 review
5 of 5 stars Reviewed 4 May 2013

The last weekend in April, my two sisters and I stayed at the Hampton Inn on Tryon Street in Charlotte. We found the inn to be a great place to stay. The best thing about the inn was how CLEAN it was. I always check the bathroom and the beds for cleanliness and this place was one of the best.... More

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Steve C, General Manager at Hampton Inn University Place, responded to this review
16 May 2013

Dear Ellen L., Thank you very much for staying with us and the kind comments you had about our staff and the hotel. I will be sure and share with Mia your great feedback on her. The next time your at our hotel please stop by and say hello. Sincerely, Steve Cotton General Manager More

Canton, OH, United States
1 review
5 of 5 stars Reviewed 29 April 2013

A very nice stay at a clean, comfortable, classic Hampton! Since I'm a Hilton Honors member, check in was a breeze. Our king size bed was clean and comfortable so we took a nap before our evenings work. My only regret was that we weren't able to take advantage of the free h'ors and drinks at the manager's reception that... More

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Steve C, General Manager at Hampton Inn University Place, responded to this review
16 May 2013

Dear Don D., Thank you very much for filling out the Trip Advisor survey. Your kind words made my day. i will be sure and share your feedback with our staff. Next time come early week and have our light dinner and beverages with us. When your at the hotel next please stop by and say hello. Sincerely, Steve Cotton... More

Lynchburg, United States
1 review
1 of 5 stars Reviewed 23 April 2013

There are several reasons why we were so unhappy. • Check-in/ reservation accuracy/Room Location and Type – when we arrived at the hotel the person at the front desk was overwhelmed by a group that was in the Lobby. When we tried to check in with our reservations for a King room, non-smoking she informed us that she did not... More

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Review collected in partnership with Hampton

Steve C, General Manager at Hampton Inn University Place, responded to this review
29 April 2013

Dear Adam H., I am so sorry for the problems you had at our hotel. We try to meet all our reservation needs whether your a Hilton Honors or not a member. We daily check all rooms for maintenance issues and we try to resolve these issues before you check in. We obviously dropped the ball with your experience and... More

Hiram, United States
1 review
2 of 5 stars Reviewed 21 April 2013

The front desk clerk was on a personal call when I approached and continued on for about 2 minutes while I stood in front of her waiting to check in. She handed me my key and told me where the elevator was. She did tell us about breakfast, but her attitude was terrible.

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Review collected in partnership with Hampton

Steve C, General Manager at Hampton Inn University Place, responded to this review
29 April 2013

Dear Lisa S, Thank you very much for taking the time to fill out the survey. I deeply apologize for the poor customer service you received at our hotel. I have taken up the issue with the staff member and this will not happen again. We appreciate your business and hope you will give our hotel another try. If you... More

fredericksburg, United States
1 review
5 of 5 stars Reviewed 21 April 2013

One word "GREAT". We were there for support to family member going through hardship. the staff made our visit more bearable we apperiate that. thank you.We hope to come back soon and take a tour when we can afford too. The motel was close to everything we needed our main reason was the courthouse. Thanks again for a great stay... More

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Review collected in partnership with Hampton

Steve C, General Manager at Hampton Inn University Place, responded to this review
29 April 2013

Dear Elizabeth G., Thank you very much for the kind comments about our hotel ans staff. You very much made my day. Elizabeth, next time your in town please stop by and say hello. Have a great week. Steve Cotton General Manager 704-548-0905 More

Balsam Grove, North Carolina, United States
2 reviews
5 of 5 stars Reviewed 1 April 2013

Location was great! Close to everything,restaurants, UNC-Charlotte, shopping, etc. Hotel was very clean & staff was very pleasant and helpful in any way needed. Definitely will be staying here again :)

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Steve C, General Manager at Hampton Inn University Place, responded to this review
2 April 2013

Dear April S., Thank you very much for taking the time to fill out a tripadvisor survey. We really appreciate the kind words about the hotel and my staff. I hope you have a great day. Steve Cotton General Manager More

Raleigh, NC
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 31 March 2013 via mobile

Spent two nights while in town for a family function. Front desk staff, especially Camille and Anthony went above the call of duty to make sure everything went okay. We had several senior citizens in our group and they were given extra special care. Will definetly stay here again.

Was this review helpful? Yes
Steve C, General Manager at Hampton Inn University Place, responded to this review
2 April 2013

Dear MeMaRuffin, Thank you very much for the kind words about my staff and especially Camille and Anthony. I will be sure and share this with them. Thank you very much for staying with us and next time your in town stop by and say hello. Steve Cotton General Manager More

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Additional Information about Hampton Inn University Place

Also Known As:
Hampton Inn University Place Hotel
Hampton Inn University Place Hotel Charlotte
University Place Hampton Inn
Hampton Inn Charlotte
Charlotte Hampton Inn
Address: 8419 North Tryon Street, Charlotte, NC 28262
Phone Number:
Region: United States > North Carolina > Charlotte
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#25 Family Hotels in Charlotte
Price range (per night): INR5,054 - 9,109
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Inexpensive accommodation with special low price for Petty students. ... more   less 
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Hampton Inn University Place
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