What this hotel lacks in individuality and quirkiness it makes up for with solid dependability. Rooms were huge with a comfortable bed, large sofa and giant TV. The complimentary breakfast was really good and the price was reasonable. We were only in town for 1 night to see a NASCAR race but found this to be a good, convenient hotel. More

Nice hotel convenient to airport with free parking and shuttle servce. The hotel I usually stay in was booked so this was my first stay at a Hyatt. The best thing about this hotel is their high quality mattresses and pillows. That is important when trying to sleep away from home. The room I stayed in had a mini-refrigerator and... More

So Monday morning take a shower at 7am and cold/luke warm water? Ask the front desk during breakfast(good by the way) and they said it had broken but would be fixed later that day. Took a shower after a workout and piping hot water on Monday evening, yea! Tuesday morning, still no hot water, but again, hot water in the... More

I was impressed with this hotel. The check in was quick and the staff was top-notch. Free Wi Fii was a great bonus to get my work done. I stayed here rather than in Gastonia for the hotel features and value....and good coffee. More

yes... Big Name on the door, but very friendly people inside that go the extra mile to make your visit a pleasure. Their rooms (all Hyatt Place probably) are terrific with nice amenities. The breakfast options are excellent and snack too. Adult beverages are also nice to keep one from ventuing out. Good food at Jock & Jills on the... More

We only stayed one night at the end of the scenic driving trip of the Skyline drive and Blue Ridge Parkway. The staff were very friendly and helpful. The room was OK, maybe a little tired and not quite as nice as the Hyatt Place in Roaoke but spacious and clean. The complimentary breakfast was very good with plenty of... More

The hotel staff could not have been friendlier and more helpful. The room was great, and they accomodated us because we ended up getting a 2 double room instead of the king and they sent someone up with our new keys to switch it. Great room size, very clean, HUGE tv. Bed was super comfy and there was no issue... More

I stayed here on September 14th, while traveling from Maine to Florida. Carol checked me in and couldn't have been nicer. We were given a two-bedroom, two-bathroom suite with a living room in the middle. The rooms were large, quiet, clean and comfortable. Although I didn't use the pool, it was huge and inviting. The hotel is showing some wear... More

I stayed here for business for three nights, and found this hotel to be wonderful. The rooms were very nice, spacious, and clean. The linens were nice, soft and comfortable. They even had the room cool, and lights on before I got there. The Wifi connection was good, not blazing, but well enough to get the job done. The staff... More