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The Umstead Hotel and Spa


Hotel class 5.0 of 5
100 Woodland Pond, Cary, NC 27513
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86% Recommend
4.0 of 5 stars 65 reviews
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4 of 5 stars
Mt. Pleasant, SC
17 Nov 2009 | Trip type: Family New

The property is impressive and the rooms are fantastic---spacious with luxurious bathrooms and furnishings. This hotel could be the best in Raleigh it weren't for a few drawbacks. Here they are: 1) Nobody can find the hotel since Mapquest, Google, and GPS devices don't recognize their address. The address to use is 5 SAS Drive--not the address listed on the... more

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5 of 5 stars
Outer Banks, NC
10 Nov 2009 | Trip type: Couples
1/1 found this review helpful

My wife and I were fortunate enough to stay at The Umstead Hotel for our fifth anniversary. The hotel is extremely well appointed and the staff is both professional and courteous. We were there for three nights (four days) and felt extremely well taken care of the entire time! Our lakeview balcony room (which was large and again, well appointed)... more

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3 of 5 stars
Raleigh, North Carolina
6 Nov 2009 | Trip type: Couples
1/1 found this review helpful

My husband and I stayed at the Umstead one Friday evening in October 2008 for a friend’s after rehearsal party. We live in Raleigh but decided to stay at the hotel for a one- night escape. Our first impression of the hotel was not pleasant. It was raining when we arrived, and we had to carry our luggage and open... more

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2 of 5 stars
Greenville, NC
26 Oct 2009
1/1 found this review helpful

I was there for a wedding, and due to our large group and the stature of the hotel, I was expecting more. I travel close to 10 days a month for business, and I get better service from Courtyard and the Holiday Inn. I would never recommend this hotel!!!! more

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3 of 5 stars
north carolina
30 Sep 2009 | Trip type: Business
1/2 found this review helpful

I've actually stayed at the Umstead twice, so this my ratings are an average of my 2 experiences. My first in July was not wonderful. The second in August was a little better: July: Staff/ Hotel: The staff at the front desk were very nice and helpful- gave me a tour of the lobby- however, did not mention that there's... more

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4 of 5 stars
North Carolina
4 Aug 2009 | Trip type: Couples
2/2 found this review helpful

We visited the Umstead in late July for a romantic anniversary weekend away from home. We live about 2 hours away but have family who live in Cary. Almost everything about the weekend was womderful. Room: We stayed in a regular king room facing the entrance of the hotel. It was exactly as described on the website and extremely clean.... more

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1 of 5 stars
Raleigh
14 Jul 2009 | Trip type: Family
2/3 found this review helpful

My family and I have stayed at the Umstead many times since it's opening. We have had few problems and they were always corrected in a quick and professional manner. However, after our last visit we will not return again. Our maid service was terrible. Our 75 minute massage treatments lasted 60 minutes and one of them was unbelievably bad.... more

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5 of 5 stars
Bay Area
2 Jul 2009 | Trip type: Couples
2/3 found this review helpful

My husband and I stayed 2 nights at the Umstead. We had a very late check-in and when arriving at the room we found we had been upgraded to a lake view room, when we had paid for a room in which we were expecting no view at all. (nice surprise) The room contains high quality linens, down comforter, down... more

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3 of 5 stars
chapel hill, nc
17 Jun 2009 | Trip type: Couples
4/4 found this review helpful

We got the "Do It Wright Spa Package, after being told that the $440 included lunch as wll as the tax and tip. I does NOT include tax and tip! If you price out each of the treatments that are included it comes to $425, and lunch can be a little as $10, so it's cheaper to go that way.... more

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5 of 5 stars
wilmington nc
2 Jun 2009 | Trip type: Couples
2/4 found this review helpful

Second time staying here! We went last weekend for our wedding anniversary. All I can say is WOW! We had had chocolate covered strawberries and champagne upon arrival. We even had 3pm late check-out on Sunday! Very consistent with their services and accomodations. Once you walk through the front doors 'til you leave, you are treated like royalty! We ate... more

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The Umstead Hotel and Spa Also Known As

  • Umstead Hotel Cary
  • The Umstead Hotel
Address: 100 Woodland Pond, Cary, NC 27513