During our trip to Boone, NC we decided to stay in the Best Western Blue Ridge Plaza. What a mistake! We made a reservation for a non-smoking room. When we entered our room the smell of smoke hit us square in the face. A tell tale sign that a smoker was in the room was that the window was opened.... more

We decided to go to Boone for the weekend. The Best Western was clean and comfortable. The location was convenient to eating, nightlife, and sightseeing. Front desk was helpful and the breakfast selection was pretty good. Nothing fancy about it but it was all we needed! more

This hotel was nice and clean. It was up the hill from the main street, so it was quiet. Check-in was fast and easy and the desk person was very pleasant. We got the room on Priceline, but were given a room with a mountain view, fireplace, and jacuzzi tub. Breakfast was okay, not great. The best part was getting... more

The room was spacious and very clean. The bed was comfortable. The lobby was lovely, with beautiful paintings and the unique fountain. The swing on the front porch facing the waterfall was beautiful. The staff was so friendly and helpful. Every one of them would smile and speak to us, asking how our trip was going, how our day was,... more

My boyfriend and I went to the Nascar race in Bristol and stayed at this hotel. We had a wonderful time. The staff was awesome! They went out of their way to take care of us in any way that they could. They recommended a great restaurant "Cafe Portofino". The directions they gave us to the track were great too.... more

As I stated don't waste your money. The staff was rude, esp. the young lady who checked us in. First off her top was so low I felt I was takining my children to a peep show, than we felt as though we were bothering her for some reason. After getting to our rooms, we never unpacked, the rooms smelled... more

Do not stay at this Best Western if you value a good mattress and the restful sleep that goes with it. Why does BW build a nice, new building with a good view, hire good staff, and then buy the worst, cheap, saggy mattresses?? Everything looked great until I laid down on the bed but it was too late at... more

We recently stayed at the Best Western Blue Ridge Plaza and really enjoyed it!! We had a suite with a fire-place and a hot-tub and it was very enjoyable in the cold weather of Boone. The hotel had nice views of the mountains of North Carolina, and that was nice to see every time you walked out. The staff were... more

We stayed here for one night whilst on a tour of the lovely Blue Ridge Parkway. On the positive side, the hotel is conveniently situated to the Parkway and was not hard to find. The staff were welcoming and the free breakfast was fine. On the negative side, the room itself was a little tired and the linens looked as... more