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All 5 Banner Elk hotels

BEST WESTERN PLUS Mountain Lodge at Banner Elk

1615 Tynecastle Hwy., Banner Elk, NC 28604-9708
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Ranked #2 of 5 hotels in Banner Elk
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93 reviews from our community

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Traveller rating
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    32
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    7
    4
Date Rating
Raleigh, NC
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 12 June 2013 NEW

This is a basic-but-nice hotel in an absolutely fantastic location. Banner Elk is a spectacular little town, way up in the Appalachians. This hotel is on the main road going into Banner Elk, just about a mile outside of town. Our room was smallish but clean, and everything worked (e.g. bathroom fan, coffee maker, tv, etc). The staff was great,... More

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virginia
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 28 May 2013

Stayed at the BW in Banner Elk during a Memorial Day weekend trip along the Blue Ridge Pwy. Ended up in Banner Elk and the BW at the last minute as all the hotels in nearby Boone were sold out. As such, we paid $115 for the room, which I suspect most nights sells for about $75. Supply & Demand!... More

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bwbannerelk, Front Office Manager at BEST WESTERN PLUS Mountain Lodge at Banner Elk, responded to this review
12 June 2013

Thank you for taking the time to respond. We greatly appreciate your feedback. We hope to see on your next visit to Banner Elk. More

Lexington, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 May 2013 via mobile

Had a king room. Was very clean. Staff was very friendly and knowledgeable about the area. Going back this week. Very warm atmosphere. Only complaint all entrances are outdoor. Going back this week, hoping for an even better experience.

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bwbannerelk, Front Office Manager at BEST WESTERN PLUS Mountain Lodge at Banner Elk, responded to this review
12 June 2013

Thank you for your kind words and we appreciate your feedback. We strive to provide our guest with superior customer service. I will make sure to share your comments to our staff. Sincerely, Leeanna Sparks Guest Service Manager Best Western Plus Mountain Lodge More

Tallahassee, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 April 2013

Hotel staff very friendly and eager to help. Unfortunately, the restaurant and lounge are closed indefinitely. When we were there the "only" ice machine was broken but we were able to get ice from the front desk. Would be nice to have some rooms with refrigerators/microwaves if staying more than a couple of days. Breakfast was good for hotel buffet... More

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Orillia, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 April 2013 via mobile

My husband and I stayed on March 16&17 2013 as we where travelling to TN to see the NASCAR race. First off the mountains are very beautiful and the hotel is set in a very scenic area. As an employee of the Best Western franchise in Ontario, Canada I was very excited to check this lovely place out. The staff... More

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 31 March 2013 via mobile

It was nice and clean but the beds were small and some of the things we asked for, they were out of them. Free breakfast was good but ran out of things to early, not enough help to maintain it I guess

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Alpharetta, Georgia
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 29 March 2013

It's been a while since I have stayed in a Best Western. I usually try to stay in Marriott properties but since Banner Elk is a very small place I really didn't have too many choices. I was very pleasantly surprised by this hotel! I have a long list of great things about this hotel: -Although the rooms are outward... More

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Pensacola, Florida
2 reviews
5 of 5 stars Reviewed 25 March 2013

We booked at this location despite the poor reviews, because it is located so close to Sugar Mountain and this was only a two night trip. However, we were PLEASANTLY surprised by the QUALITY of the facilities and the EXCELLENT customer service of the staff. No noise from other rooms, abundant hot water in shower, breakfast buffet was better than... More

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Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 14 March 2013 via mobile

We only spent one night-went up to Banner Elk to ski. This hotel is very close to the slopes. Nice enough. The staff were friendly. Free breakfast was pretty good. All in all a nice value and location is very good.

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bwbannerelk, Manager at BEST WESTERN PLUS Mountain Lodge at Banner Elk, responded to this review
19 March 2013

Thank you for your response regarding our hotel. We are indeed very close to all area attractions including ski resorts, the Blue Ridge Parkway, great restaurants, etc. We take great pride in our guest service and the cleanliness of our hotel. We have just recently began including a hot buffet breakfast and we greatly appreciate the feedback. We appreciate you... More

Raleigh, North Carolina
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 10 March 2013

the good thing is this is located close to sugar mountain but that is it. the walls are thin, the tub backed up, the hot water ran out, the breakfast buffet was awful, and the rate was 125 for the night. They prey on the fact that it is close to the slop but it was NOT worth the money.... More

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bwbannerelk, Manager at BEST WESTERN PLUS Mountain Lodge at Banner Elk, responded to this review
19 March 2013

Thank you so much for your response regarding our hotel. I am upset to hear that your experience with us was not a great one. We take great pride in our guest service and the cleanliness of our hotel. Please know that if you ever have an issue during your stay with us, we want you to let us know... More

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Additional Information about BEST WESTERN PLUS Mountain Lodge at Banner Elk

Also Known As:
Best Western Plus Mountain Lodge At Banner Elk Hotel Banner Elk
Best Western Plus Mountain Lodge At Banner Elk Hotel
Best Western Banner Elk
Banner Elk Best Western
Address: 1615 Tynecastle Hwy., Banner Elk, NC 28604-9708
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Banner Elk
Amenities:
Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Banner Elk
Price range (per night): ₹4,452 - ₹9,888
Official Description (provided by the hotel):
Experience outstanding customer service and convenient access to the Blue Ridge Mountains, Lee's McRae College and more at this pet-friendly Banner Elk, North Carolina hotel. Welcome to the BEST WESTERN PLUS Mountain Lodge at Banner Elk where guests will find friendly customer service, newly updated guest rooms and convenient access to a variety of Western North Carolina attractions. This Banner Elk area hotel boasts 100 spacious, well-appointed guest rooms featuring cable television and wireless high-speed Internet access. Hotel guests are welcome to take advantage of a variety of hotel amenities including an outdoor heated swimming pool, guest laundry, game room, picnic area, business services and meeting/banquet facilities accommodating up to 400 guests. The BEST WESTERN PLUS Mountain Lodge at Banner Elk also features a full service restaurant and lounge and is the only pet-friendly hotel in the area. Guests staying at this Blue Ridge Mountain hotel will have convenient access to a variety of outdoor activities including skiing and snowboarding at Sugar Mountain, hiking in the Blue Ridge Mountains, horseback riding and golfing. Families visiting the area will enjoy spending the day at the Orchards at Alta Pass or the Tweetsie Railroad Amusement Park. Grandfather Mountain, just nine miles from the hotel, provides scenic nature trails and ideal picnic areas. ... more   less 
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