Super 8 down the road is a much better value! At 10:01 the man taking care of the breakfast told two little boys that they could not get milk for there cereal. They even brought their own cereal from home. Realy could do a better job! Can turn adults away anytime but please do not treat children in that mannor!... More

I continue to be a Hampton fan. Once again, everything was very good or better than expected...quick check-in, friendly staff, excellent accommodations, comfy bed, great continental breakfast...this was my first visit to NY and to this Hampton...I'll be back next time I'm in you city.

Rooms were clean and friendly customer services. The staff were friendly and pointed out the lay out of the hotel property. They called the room to see the room met my satisfaction. The property was clean, lobby, and breakfast bar.

Great Staff...Booked 26 rooms for our wedding guests and everything went well. Also used Hampton 2 years ago for my other daughter's wedding. Having shuttle service to reception was big decision factor over choosing the 2 other hotels in town. Jaime Dengal coordinated everything to perfection and Emilie Lofaso was very helpful to all our guests. Would highly recommend this... More

Although my girlfriend and I checked in at this hotel after 10:00pm and felt that we should've got some type of small discount for coming very late we still enjoyed ourselves and found this hotel to be better than many others. The rooms temperature control was very satisfying and it smelled very good. The bed was comfortable and I was... More

You can't ask for a nicer hotel to stay in. I didn't find one thing wrong with this hotel. I travel 2 to 3 times a month and you really can't go wrong with Hampton Inns in general. The staff was wonderful. We had a slight problem with our Tax Exemption forms but it was straighten out in minutes and... More

We stayed at the Hampton Inn Rochester-Webster on May 16, 2013. I wish all hotels provided the same quality of service and extra thoughtful touches that this one does! Our check-in was smooth and pleasant, and our room was lovely. The hotel offers a very nice Happy Hour from 5:30 to 6:30 on Mondays to Thursdays, which was totally unexpected!... More

I was there for a wedding so I was not in the hotel that much. Staff were freindly, hotel clean and well mainatined, room was good. Free internet was appreciated so I would get a bit of work done. Breakfast was good, fairly standard but fresh.

The directions given to the hotel were easy to follow. The staff was friendly and very accomodating. They even supplied fresh coffee upon our arrival at 11:45 p.m. The room was very pleasant and clean. Everything you could need or require was provided.