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Zanzibar Serena Inn

5.0 of 5
Kelele Square, Stone Town, Tanzania
Hotel amenities
Zanzibar Serena Inn
Ranked #6 of 30 hotels in Stone Town
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314 reviews from our community

Traveller rating
    177
    94
    24
    15
    4
See reviews for
Families
63
 
Couples
145
 
Solo
22
 
Business
20
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Mek'ele, Ethiopia
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

The hotel is well located close to the narrow streets of Stone town. The design and rooms are very nice and seaview enjoyable. The hotel staff is very friendly and manager really good. We have been disappointed with the Stone Town tour proposed by the hotel (dont recommand it, you can easily visit by yourself instead of spending 80 $... More

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Chicago, Illinois
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW via mobile

What an absolutely lovely hotel and a great location. You can walk to the Stone City from the hotel. The rooms are clean and beautiful. My room had a balcony with a view of the Indian Ocean. Watch the small boats come and go at sunrise and sunset. The buffet is wonderful with fresh food prepared for you along with... More

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Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 21 April 2013

we were only able to stay here two nights before heading home. great place to watch the african sunset. location was easy to get to and within walking distance to a number of local stops. Definitely would recommend this place to anyone looking for a nice place to stay in stone town.

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Backwell
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 10 April 2013

We ended our Kenya Safari by visitig Zanzibar. we only stayed one night at this Hotel .before staying at one of the resorts on the South west coast. One of our bags had been lost on route and although we were delayed somewhat,the Hotel staff were superb in trying to sort out our problems. We just wished we could have... More

Was this review helpful? Yes 1
Nairobi, Nairobi, Kenya
2 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 April 2013

I have been to my fair share of hotels around the world but Serena Zanzibar stands out as my most memorable holiday experience! From the moment I stepped in to the time I left, I was treated really well. The architecture is very Swahili and transports to a different world, literally!

Was this review helpful? Yes 4
Johannesburg, South Africa
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 April 2013

So great to be dazzled beyond one's expectations! We were spoiled with a 4 room suite including a tv lounge (the bedroom and bathroom were amazing). The staff are professional and friendly (a good balance) and are always focussed on your total enjoyment. The doormen were helpful, arranged transport, guides etc at a reasonable price. The sea food on the... More

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See 3 more reviews by BrianS992 for Stone Town
Portugal
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 April 2013

When visiting Stone Town, went to The Serena Hotel to have some tea. I just loved it, the hotel looks great. A great pool with beach view. The tea salon was great with a suvenir shop. Everything very clean and tha staff was great.

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Luxembourg City, Luxembourg
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 April 2013

I was very disappointed by this hotel, but especially its services. We ordered ice-cream (2 cups for 10000$) and received a milk-shake ie totally melted ice-cream, no reason, no apology, and please don't complain! The coffee shop products are of poor quality, the gift store and the merchandise they have is a disgrace for a 5* hotel, the pool is... More

Was this review helpful? Yes 1
See 3 more reviews by AnnikPaquay for Stone Town
Fort Myers, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 30 March 2013

This old hotel was originally a doctor's residence combined with a telecommunications building on the waterfront of Stonetown. The lights of Dar are visible at night over the channel between Zanzibar and the mainland. The hotel is located on the beach and is beautifully appointed. The restaurant is large and spacious serving breakfast buffet daily and menu meals afterwards. The... More

Was this review helpful? Yes 1
Calgary
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 24 March 2013

My wife and I stayed for 3 nights in February 2013. Excellent staff and service. It is a boutique hotel and has very nice rooms furnished in a colonial local style. Their restaurants had the best food that we had in Tanzania . The pool and deck area were excellent, far better than at the beach resort that we went... More

Was this review helpful? Yes 1
 
 
Zanzibar Serena Inn
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Additional Information about Zanzibar Serena Inn

Also Known As:
Zanzibar Serena Hotel Stone Town
Zanzibar Serena Stone Town
Zanzibar Serena Inn Stone Town
Address: Kelele Square, Stone Town, Tanzania
Region: Tanzania > Zanzibar Archipelago > Zanzibar > Stone Town
Amenities:
Business Centre Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Stone Town
#4 Luxury Hotels in Stone Town
#5 Business Hotels in Stone Town
#7 Family Hotels in Stone Town
Price range (per night): ₹ 4,857 - 28,810
Hotel Class:5 star (5*)
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Zanzibar Serena Inn
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