Hilton Garden Inn Watertown/Thousand Islands (Watertown) - Hotel reviews, photos, rates

Address: 1290 Arsenal Street, Suite 8, Watertown, NY 13601

Phone Number:

Region: United States > New York > Watertown

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #4 of 16 hotels in Watertown

Price range (per night): ₹ 7,338 - 10,539

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Welcome to the Hilton Garden Inn Watertown/Thousand Islands hotel, located in the heart of Watertown and minutes from Watertown International Airport (ART). Access attractions from our contemporary hotel like the Antique Boat Museum in Clayton, Historic Sackets Harbor and Tibbett’s Point Lighthouse in Cape Vincent. Expect friendly service from multilingual staff at our warm and inviting hotel in Watertown, ideal for the business and leisure traveler. Hold business conventions at our impressive Watertown hotel with 6,350 sq. ft. of conference space, four meeting rooms and elegant 4,300 sq. ft. ballroom, ideal for weddings. Do business from our complimentary 24-hour Business Centerwith WiFi, secure remote printing fromguest rooms and a photocopying service. Relax in our spacious guest rooms featuring complimentary WiFi, 37-inch flat screen TV, comfortable self adjusting Garden Sleep System®bed, refrigerator, microwave and coffee maker and a generous work area. Accessible rooms and soothing Whirlpool rooms with spa tub built for two are also available. Enjoy a daily cooked-to-order breakfast in our Great American Grill® also offering lunch and dinner. Our 24-hour Pavilion Pantry® stocks a wide range of sundries and ready to cook meals. Keep fit in our complimentary fitness center and unwind in our indoor heated pool and Jacuzzi. Stay active in the comfort of your room with an exercise kit available from the front desk. ... more less

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Bankerboy1947

Toronto, Canada

Top Contributor

80 reviews

17 hotel reviews

Reviews in 32 cities

60 helpful votes

“Not up to Hilton standards.”

Reviewed 11 May 2013

I always stay at Hilton properties when I can, and in Watertown I had a choice between Hampton Inn and Hilton Garden. As the Hilton Garden was a bit cheaper, I booked there. It's a newer hotel, and was quite busy when we stayed, but staff seemed distracted, and I didn't get the usual intimate Hilton feeling. My hhonors profile... More

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Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and we hope you will return to stay with us the next time you are in the area so we may show you the quality service and accommodations you have come to expect from our family of hotels.... More

underfootthecat

forestville,ny

Senior Contributor

25 reviews

11 hotel reviews

Reviews in 11 cities

5 helpful votes

“A little disappointed”

Reviewed 10 May 2013

When the reservation was made we requested a room closest to the pool. On arrival we found that we were almost furthest. It seems kind of simple that with five days notice you could switch stuff around but maybe twenty other people ahead of us asked to be closest to the pool. One of the room keys did not work... More

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Benjamin M

Norwood, United States

1 review

“Great Hotel...EXCELLENT SERVICE”

Reviewed 2 May 2013

My husband and I decided spur of the moment to stay overnight in Watertown. We arrived and were given a room immediately which was very clean and beautiful. Our stay was great and we checked out. Upon arriving home (about an hour and half away) I realized that I had left my diamond earrings in the room. I called immediately... More

Review collected in partnership with Hilton Garden Inn

James B

Malden, United States

“Nice Stay”

Very clean hotel and rooms, great breakfast (cook to order), and friendly staff!! I would consider this hotel my first choice in the watertown, New York area. The beds were clean and comfy. the shower had great water pressure and no misc. hair lingering about.

Scott M

Ottawa, Ontario, Canada

2 reviews

Reviews in 2 cities

1 helpful vote

“Great Hotel”

Reviewed 1 May 2013

A very clean hotel just off the Interstate. Lots of restaurants and shopping nearby. Friendly and helpful staff, a quiet bar and restaurant. The rooms were super clean , and very quiet for a hotel just off the highway. I would stay there again.

Sun4usOntario

Ontario

Contributor

19 reviews

9 hotel reviews

Reviews in 10 cities

46 helpful votes

“Weekend away”

Reviewed 27 April 2013

Booked a weekend getaway here and took the Bed and Breakfast Plan. Ate dinner our first night in the restaurant and had Fish Friday dinner. The restaurant attracted people from outside the hotel so it must be a popular evening locally. Breakfast was either serve yourself or have an omelet made. Lots of choice for fruit, yogurt, pastries, etc. The... More

Frank L

Browns Mills, United States

“No Free Breakfast”

Reviewed 23 April 2013

The hotel is nice. Pool, Hot tub and Fitness room were all nice. The staff were always very friendly, but there was no free breakfast. I did have dinner there one night and the food was very good but a little on the more exspensive side. From the hotel I could walk to 4 other hotels. I will be going... More

mlb50

syracuse ny

22 reviews

14 hotel reviews

Reviews in 17 cities

29 helpful votes

“One of the better choices for the area”

Reviewed 22 April 2013

I had to stay overnite in Watertown for business. I did not have reservations, but that was no problem. The front desk staff were extremely polite and helpful. The Hotel looks fairly new, and the room was in great condition, nice decor, beds that you can adjust to the firmness level you want individually. The room I got was very... More

averyles

14 reviews

7 hotel reviews

6 helpful votes

“Great Hotel!”

Reviewed 18 April 2013

No complaints at all. Quick processing, friendly staff, clean accommodations, comfy beds and staff were able to honour our personal request. We did not eat in the dining area on this visit but we did so on our last visit. There was alot of variety and you can have "made to order" omelets! Will definitely stay again!

Traveling_Psychic

Warnerville NY

46 reviews

41 hotel reviews

Reviews in 37 cities

“Top of the mark!”

Reviewed 13 April 2013

I have seen the future – and it looks like Watertown. My first trek to northern New York in a couple of years brought me to the Hilton Garden Inn Watertown/Thousand Islands. It’s a very new Hilton property – only a year old – and is the vision of the future in HGI construction. The differences that have been engineered... More

1-10 of 71 reviews

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Hilton Garden Inn Watertown/Thousand Islands Hotel, Watertown

Hilton Garden Inn Watertown/Thousand Islands

71 reviews from our community

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