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Hampton Inn Utica

2.5 of 5
172-180 N Genessee St, Utica, NY 13501
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Hampton Inn Utica
Ranked #1 of 13 hotels in Utica
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174 reviews from our community

Traveller rating
    108
    46
    12
    3
    5
See reviews for
Families
65
 
Couples
31
 
Solo
19
 
Business
56
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
United States
1 review
5 of 5 stars Reviewed 13 May 2013 NEW

Very quiet and clean room. Lobby area was cozy. First time seeing a pool that offers handicap access (chair to lower person). They have a nice breakfast in the morning and offer an evening snack. There are restaurants within walking distance.

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Review collected in partnership with Hampton

Schenectady, United States
1 review
5 of 5 stars Reviewed 13 May 2013 NEW

Stayed here for 2 nights for business trip. Absolutely great - location is superb - within walking distance to restaurants. Room was spotless. Pool was great. Enjoyed breakfast both mornings. Staff was helpful - they put out snacks and drinks every afternoon.

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United States
1 review
5 of 5 stars Reviewed 10 May 2013

it was a comfortable clean experience. check in was quick and easy. the room cooling/heating system was hard to get to a comfort level but the room was very clean and the refrigerator and micro came in handy!

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Riverhead, United States
1 review
5 of 5 stars Reviewed 8 May 2013

We had planned on staying at another nearby hotel which didn't work out so we went to the Hampton Inn. We were warmly greeted , made to feel welcome and even given some treats to take to our room. The room was spotless and the beds very comfortable. An overall a great experience . We were happy we chose this... More

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Review collected in partnership with Hampton

Fishers, IN
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 May 2013

I stayed here for the past two weeks on a business trip. I was really impressed with the friendliness of the staff. The room was very clean when I checked in...and kept that way through out my stay. I was also impressed with the cleanliness of the public areas of the hotel. Breakfast was good and ready on time (important... More

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Maria B, General Manager at Hampton Inn Utica, responded to this review
8 May 2013

Dear FishersMomfor1, Thank you so much for the wonderful recommendation. Our friendly service is what keeps our guests coming back again and again. We are thankful that you recognized our hard work and dedication in keeping our hotel the number one place to stay when visiting Utica. We look forward to having you come again. More

Yankee in NC
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 May 2013

Great hotel for business travelers. Caring, cheerful and helpful staff, clean rooms and very comfortable bed. Great accomodations, good access to major roads. Close to some very good restaurants in Utica

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Wilton, Connecticut
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 28 April 2013 via mobile

Stayed here with my family while picking up our new dog from a breeder nearby. Staff was pleasant and helpful. Location was not very interesting but was convenient to I-90. Room was clean and ready when we arrived.

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Maria B, General Manager at Hampton Inn Utica, responded to this review
8 May 2013

Dear wiltonfather, Well congratulations are in order for the new addition to your family! We hope the puppy is doing well. We know you must be busy with the puppy but we thank you for taking the time to complete a survey about our property and we are glad that you enjoyed your stay with us. We hope to see... More

1 review
5 of 5 stars Reviewed 27 April 2013 via mobile

I had such a amazing time staying here . The front desk was so friendly and very helpful :) I have to say Marizela and Ej helped me with everything I needed :) they made my day feel more like home and welcoming .. :) the breakfast was good too and all the help was very nice and friendly .

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Maria B, General Manager at Hampton Inn Utica, responded to this review
8 May 2013

Dear Littleitlay123, We love to hear that you loved staying here! It is music to our ears! I am so happy to hear that Marizela & EJ made such an impression on you and they will be excited as they will be recongized for the wonderful customer service that they delivered to you! Thank you again for your kind words... More

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 22 April 2013

We stayed at the Hampton Inn in Utica in April, 2013. I have to admit the only reason we stayed here was that we could not find a Homewood Suites in Utica. We were dreading the fact of staying in one room (2 queen beds) since there were four of us and we always stay in suites. This hotel stay... More

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Maria B, General Manager at Hampton Inn Utica, responded to this review
8 May 2013

Dear Bostonian075, Wow I am so delighted to see that you truly enjoyed your experience with us. Even though you are used to one of our sister brands, I am glad to see that your experience with us exceeded your expecations. Thank you again and we look forward to having you stay with us in the future. More

Marlton, United States
1 review
5 of 5 stars Reviewed 22 April 2013

5 Star Service. The staff was Superb, the hotel was inviting, and the beds were comfortable and clean. Easy access off the highway (low to no noise). Restaurants nearby (driving) - the front desk has a coupon/promo for everyone. Would stay again!!!

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Review collected in partnership with Hampton

 
 
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Additional Information about Hampton Inn Utica

Also Known As:
Hampton Inn Utica Hotel Utica
Hampton Inn Utica Hotel
Utica Hampton Inn
Address: 172-180 N Genessee St, Utica, NY 13501
Phone Number:
Region: United States > New York > Utica
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Utica
#1 Business Hotels in Utica
Price range (per night): ₹ 7,738 - 13,445
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Our hotel specializes in delivering customer service that is second to none! Complimentary hot breakfast bar, bottles of water, dvd rental, business center, evening reception of appetizers, and much more! ... more   less 
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Hampton Inn Utica
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