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Best Western Gateway Adirondack Inn


Hotel class 2.0 of 5
175 North Genesee Street, Utica, NY 13502
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53% Recommend
3.0 of 5 stars 14 reviews
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All (14)
[ Date ] [ Rating ]
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4 of 5 stars
paba   103 contributions
Erie,Pa
17 Oct 2009

I was on bus tour so can/t comment on price.Bed comfortable,shampoo dispenser in bathroom a nice touch.Room clean-could vacuum close to wall a little better.Staff friendly,large cookies+coffee put out for our group.No complaints re:continental breakfast.Good location.Dennys restaurant across the street+Delmonicos within block-very nice upscale Italian steak house.Would stay again more

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4 of 5 stars
Eagle68   26 contributions
Lexington, MA
21 Sep 2009 | Trip type: Couples

We stayed at this hotel for one night because it was a convenient stop on our trip between Cleveland and Boston. We were not looking for a great number of amenities, only a comfortable room in which we could get a good night's sleep, and the Best Western did provide that very well. We did have a small problem with... more

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2 of 5 stars
goldenretriever   10 contributions
Fairport, New York
19 Aug 2009 | Trip type: Business

I stayed here on business for 1 night and as other readers hava mentioned found the rooms musty and in need of updates. The free breakfast was mediocre and the pre-made waffles were lukewarm. I would not stay again. more

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3 of 5 stars
GenaU12   5 contributions
NY
14 Jul 2009 | Trip type: Family

Good rates, clean, average old hotel room. Thin walls, thin blankets, but a good breakfast. more

Management response from
John Barron, Front Office Mgr.

Thank you for commenting about our hotel on tripadvisor.com. Your feedback is very much appreciated and I can assure you that our staff and I use this information to do everything possible to improve our hotel. If you have any questions please feel free to contact me at (315) 732-4121. John P. Barron Front Office Mgr.

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1 of 5 stars
Singleandhavingfun   14 contributions
NY
25 Jun 2009 | Trip type: Family

We used to stay at this hotel all the time when we traveled from NH to Western NY but this time when we stopped we were informed that they no longer accept pets as guests. What a shame as the dog show used to recommend this hotel. Oh well after reading some of the reviews we were better off not... more

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2 of 5 stars
GretchenGoodWitch   1 contribution
Michigan
6 Aug 2008

Room had that musty smell and the bathroom could have been cleaner. Old air conditioner -- the room was either stuffy or freezing. Good thing we were only staying one night. The "free" breakfast was very disappointing. We took one look and opted to eat elsewhere. more

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5 of 5 stars
pictureguy417   1 contribution
miami
5 Aug 2008 | Trip type: Business, Solo travel

Conveniently located to I-90 and several restaurants.Reasonably priced compared to the rest of the hotels in town and the room is great. Staff was wonerful. Especially Nicole. She is very easy on the eyes and knows her stuff. Great cleavage as well. An overall great stay. I know good hotels when I see them as I travel 90 percent of... more

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3 of 5 stars
Magicats   18 contributions
Georgetown, Canada
5 Apr 2008 | Trip type: Friends getaway
1
person found this review helpful

Stopped here with another couple on our way to Boston for a hockey game. When we arrived we checked in with no problems. When we went to our room the front desk guy forgot to swipe our room keys so they didn't work. Oh well stuff happens. The room was clean and spacious but the decor was still from the... more

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4 of 5 stars
levelone   1 contribution
buffalo. New York
5 Feb 2008 | Trip type: Business
1
person found this review helpful

The Gateway has a very helpful staff and comfortable rooms. Price was average for the market and accomodations were above average. I travel ten months out of the year and this is one of the nicer hotels I've stayed at. I would stay there anytime. more

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3 of 5 stars
Jetpilot_Dad   72 contributions
Bella Vista, Arkansas
9 Sep 2007 | Trip type: Business
2
people found this review helpful

If you're reading this review you are probably aware that the UCA airport has closed and all corporate traffic is now flying into RME. You probably also know that Rome has very little in the way of affordable mid-scale lodging. I selected the Best Western Adirondack without being aware that it was a 20+ minute drive from RME. All-in-all the... more

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Best Western Gateway Adirondack Inn Also Known As

  • Best Western Utica
  • Utica Best Western
Address: 175 North Genesee Street, Utica, NY 13502
Hotels in Utica Best Western Gateway Adirondack Inn
3.0/5.0
14
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