The hotel looks nice at a first glance, but beware. The staff is lacking in customer service. We got to our room and the bed sheets were stained in blood. The room and bathroom lacked lighting. Room service arrived late and only half the order was delivered. During the 3 days we stayed at the hotel only once was our... More

What stands out about this hotel are the elevators. Outside the bank of elevators is a keypad. Punch in the floor you need and it tells you which elevator to get on, It is wierd getting into an elevator and not pushing buttons. The rooms are nice, clean and comfortably sized. I was there for a convention. As seems to... More

I needed a place to stay for a few nights while in town. I was very pleasantly surprised when I walked into my room. It was huge. There wasn't a view because it went out to the garage and that is about my only complaint. The room smelled fresh and clean. The bathroom was great and the desk office area... More

I have to admit, when I walked into the lobby and was greeted by a state convention, I thought I had made a terrible mistake booking this hotel. They proved me wrong. It takes a special kind of hotel to handle a large business group and make other guests feel welcome at the same time. The staff went out of... More

The service at this Marriott was topnotch! The desk clerk who checked me in was professional, all the staff-just an amazing level of service. They have just recently redone the restaurant and it was beautiful. The best part of the restaurant was the waiter we had, Adrian. He was so extremely personable and professional-what a joy to have him as... More

THE GOOD: Bartender Jim is ok...takes forever to get what you need if you're in a hurry, but he's got a good attitude. Bartender Rafael is THE perfect bartender. He should be the bar service manager here and train Jim on the need for speed. The food is awesome at the bar. Pizza, salad, and wings. All great. Gym is... More

I recently stayed at the Westchester Marriott and it was a good experience. It is pretty much a standard Marriott. However, I thought the staff was very good and helpful during the check-in process and at the bar in restaurant. The first night I checked in this week, the restaurant was not yet ready to open post a major remodeling.... More

Stayed here last night, very clean, despite the remodel work, good staff, and relatively quiet despite being close to Highway. Rates resonable but had to wait for 15 minutes for a taxi despite the bellman telling me that they have taxi's all the time. Plan ahead for a taxi - it is a bit off the beaten path here.

I stayed here for a convention. It was a good convention Hotel well outside NYC. If you want to in and out of the city this is not the place. The room was clean, comfortable, quiet, and with all the usual amenities. The catered food was on par with other hotels of the type. I you were dropped inside you... More