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All 31 Syracuse hotels

Comfort Inn Carrier Circle

2.0 of 5
6491 Thompson Rd, Syracuse, NY 13206
Hotel amenities
Comfort Inn Carrier Circle
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69%
Ranked #14 of 31 hotels in Syracuse
Most recent review
4 of 5 stars Reviewed 2 June 2013
misssort Plattsburgh, New York
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106 reviews from our community

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Traveller rating
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    55
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Date Rating
Plattsburgh, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 June 2013

My children and I stayed here to meet up with family in the area and do some shopping and we had a wonderful time. Although there is an abandoned building next to it, we were pleasantly surprised to walk into a really pretty lobby with a huge stone fireplace and comfy looking furniture; the lady on the desk greeted us... More

Was this review helpful? Yes 2
Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review
4 June 2013

Dear misssort, Thank you so much for your kind words, they are very appreciated by the staff! We truly want to be exactly what you said- Clean, welcoming and friendly; it's a great team we have here and everyone works diligently to ensure that your stay is comfortable. The close proximity to the NYS Thruway certainly does make it convenient... More

Ontario, Canada
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 30 May 2013

We stayed at this hotel as a quick overnight before an early flight. As soon as we pulled into the drive of this hotel we had a bad feeling. There is a boarded up building with graffiti right next to the hotel and nothing else but a McDonalds around. The check-in process was good but the rooms were one of... More

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Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review
4 June 2013

Dear bella, What a disappointment to read your review, I am so sorry that you had a less than satisfactory stay; as you can see, we have never been referred to as "filthy and smelly" and the staff works very hard to keep a clean, welcoming hotel. I also realize the impact that the abandoned building next door has on... More

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Ottawa, Ontario
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 25 May 2013

We stayed at this comfort inn in Syracuse for a shopping trip. The hotel was easily accessible from the highway. The room and bathroom were big and well set-up. The hotel serves a delicious breakfast and has quite the variety.service was excellent and friendly. The hotel also offers free wifi. drawbacks; the king bed was quite soft. When siting or... More

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Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review
5 June 2013

Thank you very much for taking time to review your recent stay with us, we sure do love our Canadian neighbors! And we certainly appreciate you coming to shop in our area; being just off the NYS Thruway is definitely convenient to the malls and outlets and try the Armory Square area next time you come, it has some cool... More

Oakville, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 May 2013

Extremely warm and welcoming front desk staff. Rooms were clean, but a bit dated. No fridge or microwave. Bathroom was clean and functional. Decent breakfast with sufficient options, for the average person. Good value overall.

Was this review helpful? Yes
Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review
5 June 2013

Hello, Thank you so much for taking time to review your stay at our hotel, you put in a nutshell exactly what we strive to be- warm, welcoming, clean, friendly and a good value. We have a great team here and work diligently to make your experience a good one! Thank you again and we'll look forward to hosting you... More

Cape Cod
Top Contributor
64 reviews 64 reviews
21 hotel reviews
Reviews in 36 cities Reviews in 36 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 7 May 2013

The level of excellent service outweighs any concerns about the somewhat dated look of the rooms and the lack of working equipment in the fitness room. HOWEVER...the entrance is lovely and every single staff person was warm and welcoming. The breakfast was wonderful (no powdered eggs here!), hot and plentiful with a young woman who helps you at every turn.... More

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Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review
15 May 2013

Thank you for such a nice review, wonderful guests like you really make it pleasure to do our jobs! Excellent service is our goal and I am so happy that you felt so welcome here; please come back soon and stay with us again! Sincerely, Kathy Shue, GM More

Gahanna
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 of 5 stars Reviewed 5 May 2013

The staff was very friendly and helpful. Single room ,king room large and clean. I would stay there again. Downside is location have to do u turn to get back to turnpike . Not much to eat for dinner two places delivered and McDonald's out front.breakfast was a step up not much included eggs and sausage.it was dated but worth... More

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Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review
15 May 2013

Dear Richard, Thank you for taking time to review your stay, I appreciate it and am very glad you enjoyed it. We are very lucky to have such large rooms and the housekeepers do a great job keeping them ship shape; we work hard to be the friendliest, most helpful staff in Syracuse and nice comments like yours really mean... More

CT
Top Contributor
58 reviews 58 reviews
45 hotel reviews
Reviews in 50 cities Reviews in 50 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 25 April 2013

Older property, somewhat away from the bulk of the newer Syracuse area hotels. Convenient to NY Thruway. Most decent restaurants are about 3 miles away on Erie Ave. Large rooms, fast Internet, relatively quiet heater/AC. Breakfast was Choice hotels standard - unremarkable, but convenient. Room was clean. Bed was relatively new and comfortable.

Was this review helpful? Yes 1
Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review
30 April 2013

Dear Davetraveler, Thank you for reviewing our hotel after your recent stay, I appreciate the time you took and also the nice things you said about us. We aren't the newest hotel around but we work hard to be the cleanest and friendliest and we are constantly updating our property and rooms; new bedding on the horizon! You are exactly... More

sparta, nj
Top Contributor
72 reviews 72 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 30 March 2013

Stayed here on a visit to Syracuse University which is about 15 minutes away. Nothing special. Paid $85 for two full size beds. Outlets for recharging your phone in the bathroom, right outside the bathroom, or unplug the lights. Very dated. The shower had a disgustingly sticky mat on it that really creeped me out - how is it possible... More

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Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review
3 April 2013

Dear BD, Thank you for staying with us, I appreciate your business; being so close to Syracuse University and major highways makes us a good choice. I'm very glad you enjoyed the complimentary hot breakfast but I'm not sure what the "mushy" bread was, we only purchase very high quality whole wheat bread. We are replacing bathtubs this year as... More

Washington, District of Columbia, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 25 March 2013

Rooms are spacious and clean, bed are comfortable, free wifi and decent breakfast. The first time I stayed here, the lobby smelled a bit of smoke, but the room did not. The second time, the smoke smell was gone -- I think it was just a holdover from when the hotel offered smoking rooms, which it no longer does. The... More

Was this review helpful? Yes
Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review
27 March 2013

Thank you so much for taking the time to review your stay, our team really appreciates hearing them! You are indeed correct that we have gone completely non-smoking and I'm glad you didn't smell any smoke when you stayed with us. As you can imagine, it's a huge undertaking to convert but we are very glad we did it. We... More

Ottawa, Canada
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 10 March 2013

The hotel is older but looks to be recently renovated. There is not much around but a McDonald's in steps away from the front door. The rooms are comfortable and clean but basic. I would rate it as a two and a half to three star property. Free internet,parking and and a better than average hotel breakfast. No pool. This... More

Was this review helpful? Yes
Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review
13 March 2013

Thank you very much for taking the time to review your recent stay with us, we certainly enjoy our Canadian neighbors and appreciate you shopping in our area, too. So glad you agree that we are a good value, that is our top priority as well as being the friendliest and most comfortable hotel in Syracuse. Please come back soon,... More

 
 
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Additional Information about Comfort Inn Carrier Circle

Also Known As:
Comfort Inn Syracuse Hotel
Comfort Inn Syracuse Hotel Syracuse
Comfort Inn Syracuse
Syracuse Comfort Inn
Address: 6491 Thompson Rd, Syracuse, NY 13206
Region: United States > New York > Finger Lakes > Syracuse
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
#2 Best Value Hotels in Syracuse
Price range (per night): ₹5,014 - ₹6,166
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Conveniently located at Exit 35 off the NYS Thruway (I-90) this 100% Non-smoking hotel features; complimentary hot breakfast buffet, business center, fitness center and free high speed wireless Internet. Our central location puts all of Syracuse at your fingertips, minutes from LeMoyne College, Syracuse University, downtown and the new Destiny USA. We always have a comfortable clean room waiting for you! ... more   less 
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