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Sheraton Syracuse University Hotel & Conference Center

801 University Ave, Syracuse, NY 13210
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Sheraton Syracuse University Hotel & Conference Center
Ranked #6 of 30 hotels in Syracuse
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158 reviews from our community

    Trip type
Traveller rating
    43
    85
    21
    5
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Date Rating
Ottawa, Canada
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW

Close to downtown and M Street, this is a modern hotel with all of the amenities. The kids loved the pool. The hotel is a short block or 2 walk from M Street which houses multiple restaurants and coffee shops. The Sheraton is also a quick 10 minute drive to the Destiny USA Shopping complex. I would stay here again!

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See 2 more reviews by RASMAN for Syracuse
USA
Top Contributor
141 reviews 141 reviews
106 hotel reviews
Reviews in 115 cities Reviews in 115 cities
265 helpful votes 265 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW

This is the only hotel around the university and the university hospitals. You really dont have any other choices. And the price for this hotel reflects that. I bit over priced for the age and condition of the hotel. It is a nice hotel and in decent shape, but not new or perfect by a long shot. The price to... More

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Houston, Texas
Top Contributor
115 reviews 115 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 19 May 2013

I knocked it down a star because both rooms i was in showed some very obvious wear and tear that could use a refurb, but the majority of the room details and aspects of the hotel are very nice. The staff at the front desk were also super helpful, even when I lost my room key at an odd hour... More

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See 5 more reviews by HouCuseChickie for Syracuse
SyracuseHotelMgr, Guest Service Agent at Sheraton Syracuse University Hotel & Conference Center, responded to this review
21 May 2013

Hello HouCuseChickie, Thank you for taking the time to post your comments regarding your recent stay with us. We feel that we do have a great location here on the campus of Syracuse University, right in the heart of all the campus activity, with the college restaurants and shopping right across the street from us. Glad to hear that our... More

McLean, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 May 2013

This is an excellent hotel located on the campus of Syracuse University. There are numerous amenities which exceed the normal offerings of a Sheraton Hotel. The 9th floor club room is well equipped with a computer and excellent food offerings in the morning and afternoon. The newly re-decorated rooms are comfortable. It is the best place to stay in Syracuse.

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SyracuseHotelMgr, Guest Service Agent at Sheraton Syracuse University Hotel & Conference Center, responded to this review
21 May 2013

Hi Dick T, Thank you for sharing your comments regarding your recent stay with us. We’re glad to hear that you enjoyed yourself throughout your stay. We feel we have a great location on the campus of Syracuse University, with local restaurants and shopping right outside our front door. Happy to hear that you were able to utilize our club... More

Rochester, New York
Top Contributor
119 reviews 119 reviews
44 hotel reviews
Reviews in 56 cities Reviews in 56 cities
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 12 May 2013

Stayed here for three days and two nights for a conference. My room was comfortable, the parking garage is attached, convenient, and has ample room. There is a pool of peculiar shape but a nice feature. Elevator access to rooms are limited by room key access, a positive feature for a hotel that hosts multiple events in their public and... More

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SyracuseHotelMgr, Guest Service Agent at Sheraton Syracuse University Hotel & Conference Center, responded to this review
21 May 2013

Hi roadrun50, Thank you for your recent comments regarding your stay with us. We're glad to hear that you had a positive experience while staying with us, and that you found convenience, with our on site parking garage. In regards to the elevator needing the room key access, guest security and safety is key to us here, we want to... More

London, England, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 8 May 2013

I stayed there with my son who will be attending Syracuse in the fall. Friendly staff, easy check-in/out and decent rooms. It's by far the best location if your doing business or visiting the university. Everything is within walking distance (assuming you're not buried in snow) from the hotel and across the campus. We didn't eat there but the was... More

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SyracuseHotelMgr, Guest Service Agent at Sheraton Syracuse University Hotel & Conference Center, responded to this review
21 May 2013

Hi Tom Z, Thank you for your recent comments regarding your stay with us. Congratulations to your son on the acceptance, and we are glad to hear you enjoyed yourselves while in Syracuse. Happy to hear that the staff you encountered were friendly, and we love being directly on the Syracuse University campus, as you said we are in the... More

Bracknell, United Kingdom
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 28 April 2013

Whenever I visit Syracuse and attend an event at the University, I always wrestle with the decision between staying at the Sheraton, or staying somewhere else. For events at SU, the Sheraton has an excellent location, right on University Avenue, between Marshall Street and Newhouse. The Sheraton also has a high quality of rooms and luxury. However, this convenience and... More

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See 3 more reviews by Joseph B for Syracuse
SyracuseHotelMgr, Guest Service Agent at Sheraton Syracuse University Hotel & Conference Center, responded to this review
21 May 2013

Hi Joseph B, Thank you for your recent comments regarding your stay with us. We have a great location here on the campus of Syracuse University and we’re glad that you have found our hotel to be a convenience when traveling to Syracuse. Thank you for the positive comments regarding our staff, and hotel amenities, we strive to make this... More

Oakville, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 22 April 2013

50 yr. old Female who stayed 3 nights @ the Sheraton in April 2013 during a Music Convention. Hotel room was spacious and clean and the bathroom was nice. I liked the showerhead and bowed-out shower curtain. Tap water is nice and cold, and the view overlooking Syracuse University campus is breathtaking! It was nice to be able to open... More

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See 2 more reviews by Louise D for Syracuse
SyracuseHotelMgr, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review
23 April 2013

Dear Louise D. Thank you for taking the time to share such a lovely review. I am so glad that you enjoyed your weekend away and were able to take in some of the things that make Syracuse special. We look forward to welcoming you back soon! Best Regards, Julie Martin Director of Operations More

New York
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 11 April 2013

The Syracuse Sheraton is consistent. I always stay on the Concierge level and it is nice to have the lounge right there. I like the fact that it has very comfortable beds and non-connecting rooms. The coffee is wayyy to strong and there is a Starbucks 100 yards out the front door. The bar is cozy and the people nice.... More

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SyracuseHotelMgr, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review
15 April 2013

Dear ScopeDRK, Thank you for sharing your thoughts about your recent stay with us. I appreciate your feedback! I am so glad that you enjoy our club level rooms. If I can be of any assistance either now or the future, don't hesitate to contact me directly. Sincerely, Julie Martin Dir. of Operations More

Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 31 March 2013

This was our 4th time staying here. When we come up to visit our son during the off season when not much is going on, rooms are around $250/night which is high for Syracuse, NY BUT, it really is worth the convenience. We park the car in the garage next door and can walk everywhere on and around the campus.... More

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SyracuseHotelMgr, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review
15 April 2013

Dear Dornymom: Thank you for taking the time to share your review about the Sheraton in Syracuse. We appreciate your choice of the Sheraton brand and we do value your loyalty! We hope to welcome you back soon. Sincerely, Julie Martin Dir of Hotel Operations More

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Additional Information about Sheraton Syracuse University Hotel & Conference Center

Also Known As:
Sheraton Syracuse University Hotel And Conference Center
Sheraton Syracuse University Hotel Syracuse
Sheraton Syracuse University Hotel
Sheraton Syracuse
Syracuse Sheraton
Address: 801 University Ave, Syracuse, NY 13210
Phone Number:
Region: United States > New York > Finger Lakes > Syracuse
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Syracuse
#8 Family Hotels in Syracuse
Price range (per night): INR10,102 - 15,348
Official Description (provided by the hotel):
Enjoy a warm welcome at Sheraton Syracuse University Hotel & Conference Center. Located on the scenic campus of Syracuse University, we'll keep you close and connected to the best of Central New York. ... more   less 
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Sheraton Syracuse University Hotel & Conference Center
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