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Clarion Inn

3.0 of 5
100 Farrell Road, State Fair Blvd & Farrell Rd, Syracuse, NY 13209
Hotel amenities
Clarion Inn
Ranked #19 of 30 hotels in Syracuse
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62 reviews from our community

    Trip type
Traveller rating
    17
    12
    11
    5
    17
Date Rating
valley stream
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 of 5 stars Reviewed 7 May 2013

I recently stayed at the Clarion Inn Fairgrounds while picking my daughter up after she finished her first year at SU. In the past I had bad experiences at many Choice Hotel properties, but not the case here. This hotel is being renovated and the room I stayed in was excellent. The carpeting, bedding, bathroom fixtures, and TV were all... More

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Beth V, Manager at Clarion Inn, responded to this review
9 May 2013

First off, congrats on your daughter completing her first year at Syracuse University! Thanks for the positive feedback. We'll see you in August for SU move in! More

Buffalo, New York
1 review
5 of 5 stars Reviewed 6 May 2013

Hotel Management, I tell you; this was the best nights stay I think ever for me and my wife in traveling for the last 23 years.....the bed was "Especially Comfortable" i.e. King Size Bed and the shower had lots of water - high pressure - hot! The Breakfast was great! The receptionist was very nice (Josie) and the bar was... More

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Beth V, Manager at Clarion Inn, responded to this review
9 May 2013

Thank you so much for taking the time to post positive feedback! I'm glad you enjoyed your stay, and look forward to all your future stays with us at the Clarion. More

Montreal, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 28 April 2013

About the only good thing I can say about this place is the beds are good. The room (we had a suite) was not very clean. There was mould in the corner of the bathtub. The door between the bedroom and the living room would not open half of the time. The door to the room would not close on... More

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Beth V, Manager at Clarion Inn, responded to this review
29 April 2013

Thank you for you feedback. It helps to have specific issues that we can discuss with our staff. I also thank you for contacting me directly at the hotel so that we were able to discuss your recent stay in more detail. More

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Pikesville, Maryland
1 review
5 of 5 stars Reviewed 24 April 2013

Upon arrival, the staff was extremely friendly and helpful, and the building is beautiful inside and out.Room is very clean and spacious wih extremely comforable beds.They have a great continental breakfast with morden gym.They have a nice restaurant too.it ia great value for money.i suggest that it's a great palce to stay .

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Beth V, Manager at Clarion Inn, responded to this review
25 April 2013

Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your response serves as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is... More

Ottawa, Canada
1 review
1 of 5 stars Reviewed 21 April 2013

Wow. This is quite possibly the worst hotel I have ever stayed in. It started when I called to insure my room booked had two beds. The girl on the other end of the phone was not only unpleasant but she was borderline rude. We checked in and the room we were given was quite dingy. There was mould in... More

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Beth V, Manager at Clarion Inn, responded to this review
22 April 2013

I apologize for the negative experience you had at our hotel. Without input from our guests, both negative and positive we cannot obtain a clear picture of our hotel. I have addressed the issues that were brought to my attention. I encourage all hotel guests to contact the front desk during their stay should they have any issues with their... More

Syracuse, New York
1 review
1 of 5 stars Reviewed 20 April 2013

Avoid this disgusting, run down hotel. We were given a first floor room. The hallways smelled of cigarette smoke and musty carpet. The room was equally bad. The bathroom sink was chipped and rusted. The faucet as broken. The tub's tiles were buckling and popping off the wall. The outside of the tub was also rusted. Absolutely horrible conditions! Do... More

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Beth V, Manager at Clarion Inn, responded to this review
24 April 2013

Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with our staff to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance... More

Rochester, Massachusetts
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 of 5 stars Reviewed 18 April 2013

Our room was nothing like what was pictured online. Our room was dark, smelled & grungy feeling that we didn't bother using the shower in the morning. If we hadn't checked-in in the evening, we would have just continued with our roadtrip. My daughters did not feel safe in this establishment as our door was extremely hard to shut (we... More

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Beth V, Manager at Clarion Inn, responded to this review
20 April 2013

Thank you for taking the time to submit your review. Our guest's safety is very important to us. Please contact me directly at the hotel so we can discuss this further. More

Englewood, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 4 April 2013

Stayed here for one night in February, in a nonsmoking room. When checking in the front desk staff were not welcoming. We walked into the room to find the coat rack ripped off the wall, and a hole in the wall in that area. The room was extremely hot, dark, and smelly. I wish I could end the list with... More

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Beth V, Manager at Clarion Inn, responded to this review
8 April 2013

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. More

Ottawa, Canada
Top Contributor
66 reviews 66 reviews
34 hotel reviews
Reviews in 39 cities Reviews in 39 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 April 2013

Stayed here for one night while on a shopping spree to Waterloo Outlets. There were three of us in a room with two double beds. We checked in in late afternoon and they were happy to accept our discount coupon. The room was clean, smelled fine, and the bedding was new and fresh. There were plenty of towels for all... More

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Beth V, Manager at Clarion Inn, responded to this review
8 April 2013

Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 March 2013

Stayed at the Clarion on 3/2/2013, in a non-smoking, two double beds room. The hotel was average, nothing spectacular but not bad either. Location is nearby the State Fairgrounds, which is great if you are planning on visiting the Empire Expo for anything. The Hotel lobby is nice, but small, and has seating set up for a small get together.... More

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Additional Information about Clarion Inn

Also Known As:
Clarion Hotel
Clarion Hotel Syracuse
Syracuse Holiday Inn
Address: 100 Farrell Road, State Fair Blvd & Farrell Rd, Syracuse, NY 13209
Region: United States > New York > Finger Lakes > Syracuse
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 30 hotels in Syracuse
Price range (per night): INR4,485 - 6,947
Hotel Class:3 star (3*)
Reservation Options:
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Clarion Inn
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