Pretty standard HIX offering. Check-in went OK, staff was friendly but no Priority Club recognition. Pool was OK. Breakfast was standard but wife mentioned that bread and bagels were not the freshest. We were here basically only to sleep while passing through. Would stay again if in area. More

Close to the airport but not something we'd EVER choose again. We don't like smoke & figured that the No Smoking policy would mean that we wouldn't have to choke on smoke. The goodie bag at sign in consisted of a bottle of water & a bag of onion potato chips in a white paper sack. We complained about the... More

We stayed at the Holiday Day Inn Express for one night when we brought out oldest son out to SU to start his freshmen year of college. Location was convenient for us and there are plenty of places in the area to shop or find something to eat all within a short drive. My husband, myself, and 9 year old... More

The hotel was conveniently located, and even though we arrived after 12:30am, they paid for our taxi since their shuttle wasn't running at that hour. Everything was clean and comfortable. The only negative was it was a little stuffy in the room. We would definitely recommend this hotel, and would use it again. More

Overall no complaints, it was a basic hotel at a fair price. Not a destination location but very efficient, clean, well maintained if you just looking for a place to sleep. The Good: Staff was very helpful and accommodating which was much appreciated after a long day of travel. Bad: Nothing really. TV's were a little dated but worked well.... More

I came to this hotel because I was going to be in Syracuse for several days for work. It served the purpose nicely. It was a large, clean room and the hotel staff was very nice. The bed was ok, but very hard for my tastes. Also during the night the AC kept kicking on and off and was rather... More

The hotel was clean and the room was spacious. As with any holiday inn, we knew exactly what to expect from the staff and facilities. One thing to note is that this Holiday Inn did not accept pets, so make sure to ask before you book! What we liked the most was the fast access to the Syracuse airport when... More

had a printed confirmed reservation secured by a credit card. Booking made a month in advance for a King leisure smoking room. Upon arrival we were informed that the hotel only guaranteed smoking or non smoking and we were given two choices to either accept a queen room or go somewhere else. Staff was arrogant and condescending . This hotel... More

Descent hotel for a drop off at University. However when I arrived they had given my room away but because I had prepaid they were forced to accomodate me. Closet door was jammed shut and I had no access to iron; it took them 2 days to fix, all I wanted was the iron. Other than that the fascilities were... More