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All 2 Suffern hotels »

Crowne Plaza, Suffern

3.5 of 5
3 Executive Boulevard, Suffern, NY 10901 (Formerly Holiday Inn Suffern)
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Ranked #1 of 2 hotels in Suffern
4.5 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    26
    5
    4
    0
    1
Date Rating
Section1Guy
White Plains, New York
Senior Reviewer
8 reviews
2 helpful votes
5 of 5 stars Reviewed 9 February 2012 NEW

I stay at my fair share of chain hotels. I use Priceline a lot and I get a variety of brands in my travels. The Crowne Plaza Suffern is the best hotel I've stayed in that isn't a resort...maybe ever. I'm not sure if it's newly refurbished or what, but it's amazing. To start... the lobby is expansive and pleasing... More

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Mashgiach
Shanghai, China
Contributor
11 reviews
5 helpful votes
5 of 5 stars Reviewed 30 January 2012

this crowne plaza was just recently renovated its a real masterpiece, an amazing lobby the staff are very helpful the rooms very comfortable. More

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Kevin Wolford, General Manager at Crowne Plaza, Suffern, responded to this review
31 January 2012

Thank you for taking the time to share your experience while visiting the Crowne Plaza Suffern. My team and I are extremely pleased to know we exceeded your expectations and provided a memorable stay. Thank you for choosing the Crowne Plaza Suffern!!! More

Cancunies
Pittsburgh, Pennsylvania
Senior Contributor
26 reviews
13 helpful votes
5 of 5 stars Reviewed 28 January 2012

I visited the hotel this week for business and it was very nice. I had an issue with the temperature in the room as it was really really cold. The staff there was awesome and they were able to help me sending a technician. They also called several times asking if I wanted to change my room or if there... More

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Kevin Wolford, General Manager at Crowne Plaza, Suffern, responded to this review
30 January 2012

Wow...thank you for the geniune comments regarding your recent stay. First, my team and I sincerely apologize for the temperature issue but glad to know it was resolved. I shared your review with the staff and they were thrilled to know that their efforts were recognized. Again, thank you for sharing your feedback and for choosing the Crowne Plaza Suffern!!! More

randylg
NY
Contributor
11 reviews
1 helpful vote
5 of 5 stars Reviewed 22 December 2011

I haven't stayed here since the hotel was renovated. I arrived the weekend of 12-10-11 for a night. I had reserved the room online, the desk staff were very friendly and helpful. The renovations turned out well the hotel looked good. I had a room on the second floor, the elevator was unheated and very cold inside. The room was... More

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Kevin Wolford, General Manager at Crowne Plaza, Suffern, responded to this review
27 December 2011

Thank you for sharing your favorable comments and constructive feedback regarding your recent stay. My team and I sincerely appreciate your business and for choosing the Crowne Plaza Suffern. All the best for a warm holiday and healthy New Year! More

toughcritic40
New York City, New York
Senior Reviewer
6 reviews
5 helpful votes
3 of 5 stars Reviewed 9 December 2011
1
person found this review helpful

If you're young and doing business in the Rockland County area, like an active late night bar, good Wi-Fi, and don't care that much about noise or room accommodation, this is the place for you. Access to the NYS thruway is excellent and downtown Suffern has an excellent Italian, Spanish, and Mexican restaurant within five minutes from the hotel. They... More

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Kevin Wolford, General Manager at Crowne Plaza, Suffern, responded to this review
12 December 2011

Thank you for choosing the Crowne Plaza Suffern for your brothers "home away from home" while in town and sharing his experience. Although the hotel is quite active I sincerely apologize for any uncontrollable noise issues. My owners and I are in the process of planning a hospitality area for late night guest furthur from the guestrooms which should resolve... More

Nuni71
1 review
1 of 5 stars Reviewed 3 December 2011

COmmon area lounge/lobby is unbelievably loud in the evenings. Until at least 2 am people can be heard telling and partying in the common area. The music dj or bands from the banquet rooms also filter right in to your room. DO NOT Stay here if you are a lite sleeper and value a good nights sleep! More

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Kevin Wolford, Manager at Crowne Plaza, Suffern, responded to this review
7 December 2011

The Crowne Plaza Suffern team appreciates the feedback and sincerely apologizes for any inconvenience during your stay. Although most guestrooms do not face the interior lobby we try our best at controlling late evening noise. Our owners have been made aware of the issue and plans are being made to create a new sitting area furthur away from the interior... More

Travel_Girl_from_NYC
Senior Reviewer
6 reviews
3 helpful votes
5 of 5 stars Reviewed 12 November 2011

This was a last minute decision to stay in Suffern overnight, and we were so pleased! I didnt expect the room to be so spacious or modern. The lobby was very airy and trendy, and the bar was great for a late night snack & a couple drinks. Very impressed by the room & bathroom though - very nice. More

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Momofthreeprincesses
Upstate New York
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 9 November 2011

We stayed here in October while in the area for a Funeral and we had a wonderful surprise with the quality of the hotel, I got a great rate on Hotwire and was not thinking it would be as great as it was for the price. We wanted something on the Tarrytown side of the Tappenzee but price made it... More

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RippingMK
Port Saint Lucie, Florida
Senior Reviewer
6 reviews
3 helpful votes
5 of 5 stars Reviewed 1 November 2011

Great stay newly renovated. bed was amazing and the lobby looks great. Thanks for a great stay and I hope to stay here again for a backup. PS the reason why my family stayed here was because this was the only place that had rooms but was sold out right after we booked here we got lucky. I wish i... More

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g0lf_vacati0ns
Singapore
Top Contributor
51 reviews
36 helpful votes
5 of 5 stars Reviewed 23 September 2011

I stayed here for a night with the main intention of shopping at the Woodbury Commons Outlets. It was a short 15mins drive from the outlets At checkin, everything was handled professionally and swiftly. I was given only one welcome drink as a priority club member even though I checked in with my partner. Bell boy helped to bring out... More

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Crowne Plaza, Suffern Also Known As

  • Holiday Inn Suffern
  • Suffern Holiday Inn
Address: 3 Executive Boulevard, Suffern, NY 10901 (Formerly Holiday Inn Suffern)

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Crowne Plaza, Suffern
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