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Crowne Plaza, Suffern

3.5 of 5
3 Executive Boulevard, Suffern, NY 10901 (Formerly Holiday Inn Suffern)
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Crowne Plaza, Suffern
Ranked #1 of 2 hotels in Suffern
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120 reviews from our community

    Trip type
Traveller rating
    73
    34
    9
    0
    4
Date Rating
Massapequa Park, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 May 2013

This is an update to a previous review that I wrote. This was my 5th or 6th stay here at the Suffern Crowne Plaza as I attend scrapbooking events that are held here 3-4 times a year. I am most impressed by the consistency of excellence that this hotel sets as its standard. The hotel is immaculate. The public areas... More

Was this review helpful? Yes
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review
13 May 2013

Dear Valued Guest, Thank you again for the excellent review. We love your group and enjoy each time you return back to the Crowne Plaza. We will see you in July! Bob Wilson General Manager More

Vermont
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 29 April 2013

I travel frequently for my job and I was very impressed by the Crown Plaza in Suffern. The service was fast, the room was clean and spacious. It was quiet and quiet pretty on the inside. I would highly recommend this location.

Was this review helpful? Yes
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review
1 May 2013

Dear Sar F, Thank you for the great review. We appreciate it. We all look forward to your return visit. Bob Wilson General Manager More

Tampa, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 26 April 2013

Very inviting and comfortable, clean hotel. There was a huge business event in the atrium, but it didn't affect our stay. Bar was nice and cocktail reception was very nice for the Priority members...free wine, beer, soda, water and snacks. We had dinner at the bar and it was very good. Would certainly stay again.

Was this review helpful? Yes
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review
29 April 2013

Dear Sheri C, Thank you for the wonderful review. I am pleased you enjoyed your stay and look forward to your return visit. Bob Wilson General Manager More

Boston, Massachusetts
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 21 April 2013

I was very impressed with the Crowne Plaza in Suffern and was a lot nicer than other Crowne properties. The rooms are nicely decorated and the bed was very comfortable. My only issue with the room was the poor shower pressure.

Was this review helpful? Yes 1
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review
23 April 2013

Dear Valued Guest, Thank you for the wonderful review. Please come back and visit us again. If the water pressure is not strong, please contact the front desk and they will let our maintenance department research why this happended in your room. Thank you. Bob Wilson General Manager More

Warsaw, Poland
Top Contributor
54 reviews 54 reviews
54 hotel reviews
Reviews in 41 cities Reviews in 41 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 20 April 2013

This hotel can be easily accessed from the JFK - it's an hour drive during off-peak hours. I have arrived at around 8 PM, the parking was almost full as there was some kind of a republican party convention taking place for almost 500 people. The check in went very smoothly, we have been given a quiet room on the... More

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Bob W, General Manager at Crowne Plaza, Suffern, responded to this review
23 April 2013

Dear Valued Guest, Thank you for the outstanding review. We can't wait for your return visit. You have to have the breakfast next time you are here. It too is outstanding! Bob Wilson General Manager P.S. See you at the Woodbury Commons. More

Hampshire
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 April 2013

We stayed here for 2 nights in April so we could use the Premier outlet at Woodbury Common, the location was excellent and the hotel did not disappointed, the rooms are really well appointed, good size and the service is very good. Would stay again if we come back this way.

Was this review helpful? Yes
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review
3 April 2013

Dear Valued Guest, Thank you for a wondeful review. We continue to strive to make sure our guests are completely satisfied. We look forward to your return visit. Bob Wilson General Manager More

Moncton
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 25 March 2013

After driving for 11 hours (from NB Canada, towards Baltimore, we got off the 95), we were looking for a place to stay outside NYC. Our GPS showed this hotel and the phone number, so we phoned to make an immediate reservation. The price was fantastic (around $100). The room was completely modern, with great appeal, fully equipped, and spotlessly... More

Was this review helpful? Yes
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review
26 March 2013

Dear Valued Guest, THANK YOU! Our product is the best and it shows. I am glad that we met your expectations and look forward to your return visit. Bob Wilson General Manager More

1 review
5 of 5 stars Reviewed 25 March 2013 via mobile

Pleasant employees! Very clean! Bartender Bill was a ton of fun! Would definitely recommend for business conference or travel stay as well as a family stay! Like the fact that its a nonsmoking hotel. Very open. Large rooms.

Was this review helpful? Yes
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review
26 March 2013

Dear Valued Guest, Thank you for the great review! Our employees love our guests. It's a great place to work and this reflects to our guests. Happy employees equals Happy guests. Bill is one of the many assets we have in our Crowne Plaza family. We look forward to your next visit. Bob Wilson General Manager More

New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 March 2013

We were so pleased with our experience here we returned several times. The place was very clean, the beds very comfortable, furniture was modern, clean and fresh looking. Front desk was responsive to any request and breakfast was terriffic with goblets and lovely table settings.Breakfast was a very reasonable additional fee, find it by scrolling down on the room choices.... More

Was this review helpful? Yes
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review
22 March 2013

Dear Valued Guest, Thank you for the outstanding review! We appreciate the feedback. We look forward to your return visit. Please drop by and say "Hi". Bob Wilson General Manager More

New York City, New York
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 18 March 2013

Professional and friendly response from Front Desk personnel. Very attentive to my needs. I was unhappy with my room assignment and it was changed without question. Any issues I had were minor and corrected immediately. I lost a hat and it was in the lost and found 2 days later. Room was very clean as was the entire facility. Sorry... More

Was this review helpful? Yes
See 2 more reviews by Mark B for Suffern
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review
19 March 2013

Dear Mark B, Thank you for the outstanding review. We all appreciated it. I am proud that are staff was able to quickly address your concerns. We look forward to your return visit. Bob Wilson General Manager More

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Additional Information about Crowne Plaza, Suffern

Also Known As:
Crowne Plaza, Suffern Hotel
Crowne Plaza, Suffern Hotel Suffern
Holiday Inn Suffern
Suffern Holiday Inn
Address: 3 Executive Boulevard, Suffern, NY 10901 (Formerly Holiday Inn Suffern)
Phone Number:
Region: United States > New York > Suffern
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Suffern
Price range (per night): INR6,566 - 9,656
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Suffern Crowne Plaza Hotel and Conference Center also known as the GEM of Rockland County is situated in a distinctive setting. It features 230 artfully renovated guest rooms and suites, Flagstone's Restaurant The Koi Lounge, a fully equipped 24 hour fitness center, and business center. It features the newest ballrooms in the county making it the perfect location for corporate conventions and meetings, weddings, bar/bat mitzvahs, and social events. Whatever the reason for your visit to our hotel, you can enjoy the tranquility of our countryside surroundings with easy access to the excitement of New York City. Not to be forgotten would be a shopping spree at the Woodbury Common Premium Outlets, with over 200 stores to choose from! ... more   less 
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