A beautiful property, nice setting, reasonable pricing given proximity to Manhattan and wonderful staff. Wish I'd had an opportunity to enjoy the Fitness Center and pool. My King Study was roomy, very clean and maintained. The breakfast area was exceptional compared to all other Hamptons...high ceiling, tasteful decor and furnishings. It was a great hotel experience.
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Dear Eel Seattle
I would like to thank you on behalf of our staff for staying with us. We are happy that you were able to enjoy our property and our service. We hope you felt like you were home away from home as we loved having you here. We do have a fitness center that is open 24 hours,...
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The hotel was very clean and the staff was wonderful. The buffet breakfast was delicious and the room was quiet.
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Dear Dlbi
Thanks for your great review! we have the makings of a great stay for the reasons you have mentioned, and it all thanks to staff they do a wonderful job of keeping every one happy. Thank again for your review and I will make sure our staff gets the credit for their hard work.
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My friend and I stayed here the last week of 2011 for New Year's celebrations and to see NYC for the first time. Having driven from out of town, this was an ideal location to stay. The location is in a very quiet, natural area. There is one upscale restaurant at the Hilton Garden Inn about 1/4 mile away, and...
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Thank you for your kind response to our Hotel, we are glad you enjoyed your stay with us. The Hampton Inn & Suites Staten Island prides itself on giving our guests the most enjoyable stay we can. Thank you again for your comments.
Thomas A. Gatto
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I travel frequently for both business and pleasure. I've had several recent stays at the Hampton on Staten Island and by far this is one of the best hotels for service, value and cleanliness. Everyone goes out of his or her way to make guests feel special. Rooms are spacious and super clean. The complimentary breakfast is terrific, the workout...
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Dear Mooline
Thank you so much for your great review! and I will make sure that all names you have mentioned gets a copy of this review. As it shows that all their hard work and hospitality has been noticed and very appreciated. We do hope to continue and build a staff that makes our guest feel such a great...
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This place is the only hotel I have EVER stayed at that is consistently superior. Always clean, always friendly. I am very picky about cleanliness in hotels and this hotel is VERY clean.. always! The staff is very accommodating; always making sure you have what you need. Even the breakfast attendant came around and made sure everyone was okay. At...
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Reviewed 9 January 2010
Dear Palmtreelover 40
Thank you for such a great review! Our staff is thrilled that we were able to make your stays most comfortable. We love having you here! is the Hampton motto and we are just excited that we were able to live up to the Hampton standards and yours consistently during your stay. Thanks so much and we...
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Came back home to find out that I had many bite marks on my forearms - watch out for bedbugs at this hotel. On top of it, the food delivered by the local restaurants is simply atrocious. Have switched to the reataurant at the Hilton next door and ieven this one it's a hit and miss. The worst has to...
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Dear mardi17,
First and foremost I would like to apologize for your experience here at our hotel. Bedbugs have definitely been on the radar especially here in New York for some reason. We do have the Island 's best pest control come out and check frequently just to make sure that this incidence does not happen. So far our reports...
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I recently got married on Staten Island and needed a place for some out of town guests to stay. I called the Hilton Garden Inn and spoke with Meghan Haring who helped me coordinate my entire experience. From setting up a website for my guests to book their rooms, to handing out my Welcome Bags, Meghan was an absolute pleasure...
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Dear Lauren F
We want to sincerely thank you for your stay with us. Especially setting up a group for your family during the most joyful of days. We do wish you and your husband many years of happiness. We do hope to see you in the future and duplicate the same feeling your family had experienced. Rest assured we...
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...because there really isn't any other choice!
It's a big place, with a wide variety of people staying there. It's only a few years old, but shows signs of wear. I thought the carpets, especially in the hallways, needed shampooing - in the room too. When I went into our room I could see a fine coat of dust on...
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Dear Bjdodger,
Thank you for your review, and we appreciate your recommendation. I must apologize that our staff did not meet your standards dead on during your stay. We will most definitely let our housekeeping manager know, and put attention on this right away. It is not acceptable byHampton standards or our staffs, to see a fine coat of dust...
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I spent 2 weeks here after requesting a change from my previous hotel. This Hotel was a million times better. Probably the best in staten Island. Great Location as they have a sister property on the ground. The breakfast hit the spot every morning and many choices. The rooms confortable and clean and very large. Decent gym and great lobby...
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Dear Rickr7
Thank you for your great review! We are thrilled that you feel that we are probably the best hotel in Staten Island and appreciate your stay. I will make sure that our staff knows there work does not go unnoticed.
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Just when I thought the Hilton Garden Inn in Staten Island was my home away from home the Nicotra Group Does it again.. They also own the Hampton Inn & Suites just across the parking lot. the rooms are quite spacious and bright, the staff helpful as always and what more can i say. well here it is. we just...
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Dear bestbites26,
We would like to thank you for sharing your comments during your stay with us! As you noted the Hilton Garden Inn is right across the parking lot from us and is our sister property. It is always great to hear when our staff makes guest stays more enjoyable. We do have some of our rooms connect so...
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