We are thanking the room crew for Room 115 during our May 3rd and May 4th stay. They provided everything we needed, Also to Toni (the WaffleMaker expert) in the breakfast room for a clean, well presented area. And finally, thanks to Matthew at the front desk who put up with our "Howdy's" and "Y'all's" while trying to find our... More

I agree with the mention here of the noise regarding slamming doors all day and all night that management should somehow resolve. I must say though that this location has an outstanding staff starting with manger Melissa who is fair, all ears and aims to please! A cheerful, bubbly front desk staff including the wonderful Stephanie, Lucas and Matt. My... More

During my stay at the comfort inn I experienced excellent service as well as a great value on my room. The rooms were very clean and there was a wide and delicious variety of food at the breakfast buffet, also there was fun things to do in just walking distance from the hotel. I will definitely be staying at this... More

We had to come to SI for funeral and chose this hotel. The rooms were not large but they were very clean. The front desk and all of the staff were very friendy and helpful especially Jessy at front desk. Their continental breakfast had many choices and good, hot food as well and they truly had coffee hot and ready... More

We've stayed here 4 times over the last 2 years. We needed a place to stay on SI and there aren't many to choose (indeed, we experienced true dives on SI!). This Comfort Inn is very clean and comfortable. It is reasonably priced. While others have commented the rooms are small, which is true, this hotel is not meant to... More

I stayed here with a friend late last year, and this place almost ruined my stay in New York. No customer service whatsoever, uncleanly conditions and no amendments whatsoever. Was advertised free breakfast, coffee, etc, and was told they were unavailable. When I complained about it to front desk was given the run around and eventually left frustrated. I would... More

The room my husband & I stayed in was extremely small. I was very surprised because it is a new hotel. I must say it was very clean, although I had the worst night sleep. I kept getting woken up from doors slamming & the elevator. I guess the hallway was echoing. However, the front desk was very friendly and... More

The rooms are too small for the price , the place is fairly new but smells old already. it was disappointing but I wont say it was bad but I would say its average The front of the house staff are yes good and helpful. the check in was fast and professional

My first time at this hotel was a great experience! I came to staten island to visit my family and wanted a close place to stay. I must say it was a pleasure to be greeted when I checked in at the front desk he was so friendly and welcoming, his name was matthew anything I needed he was happy... More