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All 31 Saratoga Springs hotels »

Hilton Garden Inn Saratoga Springs

3.0 of 5
125 South Broadway, Saratoga Springs, NY 12866
Hotel amenities
4.0 of 5 stars 79 Reviews
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79 reviews from our community

    Trip type
Traveller rating
    28
    31
    9
    8
    3
Date Rating
witch1
Adirondack, New York
Contributor
14 reviews
85 helpful votes
4 of 5 stars Reviewed 10 February 2012 NEW

Very nice hotel. Very clean. Within walking distance to downtown. We had both dinner and breakfast and both were very good. Easy check in and check out. More

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Jasonbretz, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review
11 February 2012

Thank you for taking the time to share your feedback about your recent stay with us. We are very glad you noticed how clean we keep the hotel and that you enjoyed our cooked to order breakfast and dinner in our Great American Grill restaurant. We look forward to your next stay with us! More

OhioScubatim
Columbus, Ohio
Reviewer
3 reviews
4 of 5 stars Reviewed 9 February 2012 NEW

Very Large room, nice quiet location just south of downtown, will need to drive to restaurants. More

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Jasonbretz, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review
11 February 2012

I am very glad you enjoyed your stay in our oversized guest rooms. We do have a few Restaurants within walking distance, however there are over 50 Restaurants in Saratoga Springs to choose from, so eating at your favorite one may require a short drive. We also have a restaurant at our hotel, The Great American Grill, so if you... More

WeeLuv2Travel2
Pennsylvania
Top Contributor
225 reviews
75 helpful votes
4 of 5 stars Reviewed 4 February 2012

Checkin was great, we really appreciated the luggage carts. Had dinner in the hotel and had an issue with billing but it was corrected immediately. Would definitely stay here again. More

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Jasonbretz, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review
11 February 2012

Thank you for taking the time to share your experience about your recent stay with us. I noticed that you are a Top Contributor on Trip Advisor, so your feedback is very valuable for traveler's searching for hotel's in our area. I do apologize about the billing issue and I am glad it was corrected immediately. We look forward to... More

collierguy1
Atlanta, Georgia
Senior Contributor
21 reviews
4 helpful votes
4 of 5 stars Reviewed 18 January 2012

Hilton Garden Inn is definitely growing on me. You know what to expect and it is always good. Driving through Saratoga Springs over Thanksgiving. Hotel is right on the edge of downtown. Hotel is clean, up-to-date, large rooms, etc. But the front desk is what sets this one apart - from the first welcome to giving recommendations on where to... More

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Jasonbretz, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review
2 February 2012

Thank you very much for recently staying with us and for taking the time to share your experience with others. We look forward to your next stay with us. More

Groundhopper
Oslo
Senior Reviewer
8 reviews
5 helpful votes
4 of 5 stars Reviewed 10 January 2012

Sorry, but here is a very late review of the hotel in question. I stayed there in early July. Booked a double room, and was quite happy with the size and decoration. But the hotel's biggest asset for me was the service given by the front office. It could not have been better. They were especially helpful on the day... More

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Jasonbretz, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review
2 February 2012

I appreciate you taking the time to post your comments, even if it is a few months old. Our entire staff takes a lot of pride in providing excellent service and we are happy you remembered this about our hotel. We look forward to the next time you are in Saratoga Springs. More

JPK602
Providence
Contributor
11 reviews
4 helpful votes
5 of 5 stars Reviewed 28 November 2011

Stayed at the Hilton Garden Inn with a group of about 120 people/40 rooms. I was the person who handed the contacts with the hotel. My personal experience was tremendous. Rooms were very nice, well-decorated, and good sized. The lobby area was beautiful, there were a number of places for both adults and kids to hang out. Group sales people... More

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Jasonbretz, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review
5 December 2011

Thank you for recently staying with us and for taking time to share your experience with others. Our entire staff takes a lot of pride in providing excellent guest service and it's very nice to hear that it made a difference in your stay. We look forward to your future stays with us. More

Sweetbaboo825
Kingston, New York
Contributor
19 reviews
9 helpful votes
2 of 5 stars Reviewed 23 November 2011

Stayed on the 12th for a girl's shopping excursion. King Junior suite. When I made my reservation over the phone, I was told that I couldn't use my AAA because the reservation had already been completed but that I could use it when I checked in. Not so. I was told upon check in that if I used AAA the... More

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Jasonbretz, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review
29 November 2011

Thank you for recently staying with I and I sincerely apologize for the unsatisfactory stay you experienced during this visit. Our number one priority is that all of our guests enjoy their stay with us. If for some reason we fall short of these expectations I do want to know about it so we can correct any issues. As the... More

Bonny78209
San Antonio, Texas
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 10 November 2011

I only stayed one night but it was delightful. Comfortable room and wonderful bed. breakfast came with the room and couldn't have ask for more. More

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Bonita H
Buffalo, New York
2 reviews
1 helpful vote
1 of 5 stars Reviewed 7 November 2011

This probably should be a zero. I would love to have experienced the night I reserved at the Hilton Garden Inn, but it didn't happen. Priceline guidelines state that a room only remains reserved after midnight if the client contacts the hotel and indicates that that will be the case. At approximately 8 PM on Friday night, November 4th, Carly,... More

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teachersms
Rochester
Contributor
20 reviews
16 helpful votes
5 of 5 stars Reviewed 6 November 2011

Just back from a two night girlfriend getaway to Saratoga Springs at the Hilton Garden Inn. The property was easy to find, a mile from the heart of downtown, very clean and had very comfortable beds. This property is not in walking distance at night to the downtown, so we took a cab for $6 from the property one night.... More

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Hilton Garden Inn Saratoga Springs Also Known As

  • Hilton Saratoga Springs
  • Saratoga Springs Hilton Garden Inn
  • Saratoga Springs Hilton
  • Hilton Garden Inn Saratoga
Address: 125 South Broadway, Saratoga Springs, NY 12866

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