Very nice hotel. Very clean. Within walking distance to downtown. We had both dinner and breakfast and both were very good. Easy check in and check out.
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Thank you for taking the time to share your feedback about your recent stay with us. We are very glad you noticed how clean we keep the hotel and that you enjoyed our cooked to order breakfast and dinner in our Great American Grill restaurant. We look forward to your next stay with us!
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Very Large room, nice quiet location just south of downtown, will need to drive to restaurants.
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I am very glad you enjoyed your stay in our oversized guest rooms. We do have a few Restaurants within walking distance, however there are over 50 Restaurants in Saratoga Springs to choose from, so eating at your favorite one may require a short drive. We also have a restaurant at our hotel, The Great American Grill, so if you...
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Checkin was great, we really appreciated the luggage carts. Had dinner in the hotel and had an issue with billing but it was corrected immediately. Would definitely stay here again.
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Thank you for taking the time to share your experience about your recent stay with us. I noticed that you are a Top Contributor on Trip Advisor, so your feedback is very valuable for traveler's searching for hotel's in our area. I do apologize about the billing issue and I am glad it was corrected immediately. We look forward to...
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Hilton Garden Inn is definitely growing on me. You know what to expect and it is always good. Driving through Saratoga Springs over Thanksgiving. Hotel is right on the edge of downtown. Hotel is clean, up-to-date, large rooms, etc. But the front desk is what sets this one apart - from the first welcome to giving recommendations on where to...
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Thank you very much for recently staying with us and for taking the time to share your experience with others. We look forward to your next stay with us.
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Sorry, but here is a very late review of the hotel in question. I stayed there in early July. Booked a double room, and was quite happy with the size and decoration. But the hotel's biggest asset for me was the service given by the front office. It could not have been better.
They were especially helpful on the day...
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I appreciate you taking the time to post your comments, even if it is a few months old. Our entire staff takes a lot of pride in providing excellent service and we are happy you remembered this about our hotel. We look forward to the next time you are in Saratoga Springs.
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Stayed at the Hilton Garden Inn with a group of about 120 people/40 rooms. I was the person who handed the contacts with the hotel. My personal experience was tremendous. Rooms were very nice, well-decorated, and good sized. The lobby area was beautiful, there were a number of places for both adults and kids to hang out.
Group sales people...
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Thank you for recently staying with us and for taking time to share your experience with others. Our entire staff takes a lot of pride in providing excellent guest service and it's very nice to hear that it made a difference in your stay. We look forward to your future stays with us.
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Stayed on the 12th for a girl's shopping excursion. King Junior suite. When I made my reservation over the phone, I was told that I couldn't use my AAA because the reservation had already been completed but that I could use it when I checked in. Not so. I was told upon check in that if I used AAA the...
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Thank you for recently staying with I and I sincerely apologize for the unsatisfactory stay you experienced during this visit. Our number one priority is that all of our guests enjoy their stay with us. If for some reason we fall short of these expectations I do want to know about it so we can correct any issues. As the...
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I only stayed one night but it was delightful. Comfortable room and wonderful bed. breakfast came with the room and couldn't have ask for more.
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This probably should be a zero. I would love to have experienced the night I reserved at the Hilton Garden Inn, but it didn't happen. Priceline guidelines state that a room only remains reserved after midnight if the client contacts the hotel and indicates that that will be the case. At approximately 8 PM on Friday night, November 4th, Carly,...
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Just back from a two night girlfriend getaway to Saratoga Springs at the Hilton Garden Inn. The property was easy to find, a mile from the heart of downtown, very clean and had very comfortable beds.
This property is not in walking distance at night to the downtown, so we took a cab for $6 from the property one night....
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