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Holiday Inn Saratoga Springs

3.0 of 5
232 Broadway, Rt. 9, Saratoga Springs, NY 12866
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170 reviews from our community

    Trip type
Traveller rating
    54
    70
    27
    10
    9
Date Rating
Tewksbury, Massachusetts
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 20 May 2013 NEW

Myself, my wife and special needs daughter brought our 12 week old puppy Jax on his first road trip to the great city of Saratoga Springs. Dan at the front desk went out of his way to ensure we were all welcome and comfortable with our accommodations. The cleanliness was impeccable, the entire staff was friendly and helpful. We had... More

Was this review helpful? Yes 1
See 3 more reviews by MikefromBoston7457 for Saratoga Springs
New York, New York, United States
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2013

My husband and I stayed at the Holiday Inn with our malti-poo Sophie three times in the past 18 months and had a great time. I think they space the dogs on various floors and in various locations because we never heard any barking. Although a moment or two of dog barking would not have bothered me. Animals have emotions... More

Was this review helpful? Yes
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review
9 May 2013

Thank you for taking the time to review our hotel. We are proud to be pet friendly and take great measures to make sure that you and your family have the best experience while staying with us. I will share your comments with our staff. More

New Paltz, New York
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 May 2013

I hosted a conference here, and stayed here for the conference as well (two nights). I cannot say enough about how helpful our event planner, Julie, was. She answered every question I had (and I had a lot) over the course of the planning. She and Tony, the guy who set up the AV equipment and brought out and broke... More

Was this review helpful? Yes
See 2 more reviews by GBlue for Saratoga Springs
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review
9 May 2013

We are all very happy that you and your group enjoyed your time at our hotel. Julie is a real professional as well as the rest or our staff. I can't wait to share with her your wonderful comments. We work very hard to keep our hotel improving so that we can provide the amenities that will make our guest's... More

Saratoga Springs, New York
1 review
5 of 5 stars Reviewed 30 April 2013

We forgot to tell the staff we needed a coffee stationand danish, they had it up and running in 15 minutes. What ever we needed they were there. The staff was polite. The food was very good, The room was also very clean.

Was this review helpful? Yes
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review
1 May 2013

Thanks for your review of our hotel. Our staff pride themselves on being ready for anything. We hope to see you again soon. More

Elmont, New York
1 review
5 of 5 stars Reviewed 28 April 2013

I travel often and come to this hotel yearly during racing season for 2-3 weeks. It is the most stress relieving happy stay your could ever dream of. Worth ever penny. Great staff from the manager Cathy French and the front desk staff, to the women who care for the rooms, all the way down to the maintance crew. ALL... More

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Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review
1 May 2013

Thanks so much for your great review of our hotel. Saratoga Race Course is celebrating its 150th year this year and we look forward to celebrating this occasion and your visits for many racing seasons to come! More

Nanuet
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 April 2013

I stayed one night at the Holiday Inn. It was clean, the room was large and the staff was friendly. I wish I could have stayed a few more night. I was at a conference here, and the facilities were very good. I loved the Saratoga chips.

Was this review helpful? Yes
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review
1 May 2013

Thanks for your review of our hotel. The Potato Chip was invented in Saratoga Springs and the feedback is that ours are especially delicious! Hopefully next time you will be able to stay longer and enjoy more of what our hotel and Saratoga has to offer. More

Cary, North Carolina
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 15 April 2013

I've stayed at this hotel a few times before and I love the way it blends in with the surrounding architecture of Saratoga Springs, yet still offers the comforts of a modern hotel. The room itself was decorated in line with many Holiday Inns. However, the hallways and other public areas speak of a time long ago. Some may call... More

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Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review
18 April 2013

Thank you for taking the time to review our hotel. I especially noted your comments about our public areas. We try to keep our space similar to our surroundings. Saratoga has so much rich history and we like to blend with it. We built the new exercise room last year along with a brand new conference room and backstretch lobby... More

Laval, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 12 April 2013

Stayed here one night, before continuing on and it was great, very clean, beds very comfortable and staff polite. Used the pool it was nice and warm and clean. Shopping and restaurants are close by, all major stores and chains. Parking was free. In the early evening they offer free cookies and punch in the lobby which was a nice... More

Was this review helpful? Yes
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review
18 April 2013

I am so pleased you and your family enjoyed your stay with us. Our goal is to make our guests feel at home and able to relax and be themselves. Thanks, I will share your kind comments with our staff. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 8 April 2013

The hotel employees were great! We stayed with a large group of basketball players. We arrived early, around 12 and asked if we could check in, fully expecting to be told it was too early but much to our surprise we were all able to check in!!! Stay was great, kids had a blast, great location, and when our last... More

Was this review helpful? Yes
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review
9 April 2013

We are so pleased that you and your basketball team had a wonderful stay with us. We sure enjoy hosting the teams and I will share your comments with our staff. Thanks More

New England
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed 4 April 2013

I stayed at the Holiday Inn , Saratoga Springs during a recent road trip. The place evokes the "bad news" and "good news" cliche` as detailed hereunder: The good news - The hotel is clean and modern and well maintained. Rooms are standard Holiday Inn fare but are bright, pleasant and sanitary. The establishment is centrally located within walking distance... More

Was this review helpful? Yes
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review
9 April 2013

I am sorry to hear that your stay with us was not what you had hoped. I would love the opportunity to discuss this matter with you further. My contact # is 518-584-4550 Ext 281. Thanks More

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Additional Information about Holiday Inn Saratoga Springs

Also Known As:
Holiday Inn Saratoga Springs Hotel
Holiday Inn Saratoga Springs Hotel Saratoga Springs
Saratoga Springs Holiday Inn
Address: 232 Broadway, Rt. 9, Saratoga Springs, NY 12866
Phone Number:
Region: United States > New York > Saratoga Springs
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Saratoga Springs
#9 Family Hotels in Saratoga Springs
Price range (per night): INR10,152 - 33,657
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Take a video tour of our hotel. The Holiday Inn Hotel Saratoga Springs is a full service hotel & conference center located in the historic downtown district of Saratoga Springs, a short walk to shopping, great restaurants & entertaining nightspots. We are close to all major attractions and within walking distance to the historic Saratoga Race Course and the Canfield Casino, Saratoga Spring's most popular wedding venue. Bookmakers Restaurant and Lounge serves breakfast, lunch and dinner and offers American cuisine as well as light offerings. Breakfast buffets are available during the summer months, on Sundays & Holidays. Banquet and meeting accommodations are offered for groups of 10 to 800 people in 6 spacious rooms. The historic Congress Park adjoins to the hotel property... ask about a park side room. Our indoor pool and heated outdoor pool complex is a popular favorite for families and sunbathers. Keep fit in our 24-hour exercise facility. Free high-speed internet access and Wi-Fi is available in guest rooms, Bookmakers Restaurant, all meeting rooms and even the pool areas! Our 24-hour business service center is open for coping, faxing, internet use and all business needs! We offer free courtesy van service within 5 miles of the hotel to our convention center, area businesses & attractions and the Saratoga Amtrak/Bus Station. Enjoy seasonal dining on our Broadway patio complete with firepit. ... more   less 
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