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Best Western Saranac Lake

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Traveller (66)
Room & Suite (37)
Pool & Beach (11)

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Hotel direct offer!Stay 2 Nights and Get a Free Night
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#3 of 9 hotels in Saranac Lake
Location
Cleanliness
Service
Value
Located in Saranac Lake,NY, the Best Western Saranac Lake is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Breakfast available
Bicycle rental
Canoeing offsite
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Shallow end in pool
Vending machine
Fishing
Tennis court offsite
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun terrace
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Interconnected rooms available
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:Stay 2 Nights and Get a Free Night
687Reviews5Q+A75Room tips
Traveller rating
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mschr88 wrote a review Feb 2024
Fulton, New York1 contribution
Great location restaurants close by and good variety of choices. Breakfast was more than adequate and good selection. Only a few miles from Lake Placid. Easy to get too and adequate parking. Would stay there again.
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Review collected in partnership with Best Western
Date of stay: February 2024
Value
Rooms
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michelle Hill, General Manager at Best Western Saranac Lake
Responded 3 weeks ago
Hi. Thank you for choosing the Best Western for your stay. We appreciate your kind words and hope to see you back again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael P wrote a review Sept 2022
Denville, New Jersey19 contributions4 helpful votes
Hotel's Favourite
The management (Michelle) couldn’t have been nicer. We had some issues as I mistakenly booked through a third party reservation system. Michelle went out of her way to “work some magic” and straightened everything out. A big thanks! The rest of the staff was also cheerful, helpful and a pleasure. Great recommendations to add to our scheduled visits too.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michelle Hill, General Manager at Best Western Saranac Lake
Responded 29 Sept 2022
Thank you so much for your nice review! It was great to meet you and I'm so glad I could assist. We hope to have you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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I8506YVmeg wrote a review Feb 2024
1 contribution
This is a decent hotel, clean room and friendly staff, but the broken coffee machine is a deal killer. The location was pretty good, walking distance of restaurants and downtown. Room heater loud and annoying.
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Review collected in partnership with Best Western
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michelle Hill, General Manager at Best Western Saranac Lake
Responded 9 Feb 2024
Happy to say that the coffee machine was serviced and is now functioning properly. Maintenance corrected the noise in the heater as well. Our apologies about these issues, your satisfaction is very important to us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Y9310CEcathyp wrote a review Jan 2024
Cortland, New York2 contributions
The Best Western Saranac Lake met all of our expectations. Friendly and efficient staff, clean rooms and delicious breakfast - all in a beautiful scenic environment! We enjoyed our stay and will be back again soon.
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Review collected in partnership with Best Western
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michelle Hill, General Manager at Best Western Saranac Lake
Responded 27 Jan 2024
Thank you for your review and we hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jessica K wrote a review Dec 2023
Smithtown, New York, United States1 contribution
We stayed at this hotel for my son's hockey tournament. I can't begin to say how incredibly kind and nice the front desk staff was. They were so helpful and understanding of a ton of 8 year olds running around the hotel. Highly recommend as it was a wonderful experience and I'd definitely stay again if we are in the area!
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Review collected in partnership with Best Western
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michelle Hill, General Manager at Best Western Saranac Lake
Responded 14 Dec 2023
Thank you Jessica! We enjoyed your team and hope to have you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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winks2018 wrote a review Dec 2023
Fort Wayne, Indiana1 contribution
The Best Western Saranac Lake never stay there until they actually have staff who are willing to control the environment. Went to the pool with my 10 year old grandaughter to enter a snowball fight of approximately 10 kids running around the pool and outside to get snowballs and have a 30 minute plus snowball fight with staff well aware of it. Hockey being played in the hallways until 2:00AM and starting back up at 7:00 AM. The liability of this hotel and it's staff is the worst I have ever seen. Wake up staff and consider behaving like professionals.
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Review collected in partnership with Best Western
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michelle Hill, General Manager at Best Western Saranac Lake
Responded 11 Dec 2023
As I stated on your Medallia review, I'm sorry that the three hockey teams we had were rambunctious. With 180 people with children under 9 we were definitely outnumbered. We care deeply about your satisfaction and we refunded your stay as I explained in my response to your earlier review. If I can be of any assistance, please let me know.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lovetotravel21978 wrote a review Oct 2023
Bellingham, Massachusetts53 contributions76 helpful votes
Traveled to the area to watch granddaughters play hockey in Lake Placid. This was one of the more economical hotels just outside of the town of Lake Placid. All of those in town were well over $250.00 a night and when you're not going to be spending much time in the room would be a waste in my opinion! This hotel is only about 8 miles from the Olympic arena and a pretty straight shot to each other! Our room was very comfortable, clean and well maintained! No complaints and would definitely stay again if back up in that area!
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Review collected in partnership with Best Western
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michelle Hill, General Manager at Best Western Saranac Lake
Responded 17 Oct 2023
Thank you so much for your review! We love our hockey teams/parents! Hope to see you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jaycostone wrote a review Sept 2023
Caledon, Canada1 contribution
Rooms were dirty and smelt. Plumbing backed up. Had to stand on the shower curds to stay out of the backup water. Toilet paper was like 80 grit sandpaper Neither sink or shower would drain. Breakfast was not bad. Guy at the desk was nice.
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Review collected in partnership with Best Western
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michelle Hill, General Manager at Best Western Saranac Lake
Responded 26 Sept 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We have the Civil Engineers tearing up the shower area to resolve any of the issues with drains. The HVAC is being serviced as well to determine the problem within room of odor. Your satisfaction is very important to us. The feedback we receive will be used to implement improvements to ensure we offer a better experience for our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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joanwoo056 wrote a review Sept 2023
Ottawa, Canada1 contribution
For my budget,the rate was high but after a lot of googling ,I concluded that Best Western best met my needs.It's an older building and must require constant attention ,as my own apartment does.Not perfect but workable.
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Review collected in partnership with Best Western
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michelle Hill, General Manager at Best Western Saranac Lake
Responded 1 Oct 2023
Hi Joan, Thank you for your review. We are working hard at trying to improve our property and love getting the feedback from our guests. It is indeed not a young property, but we certainly try and keep it clean and comfortable for our guests. Hope to see you back sometime soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David C wrote a review Sept 2023
Whitby, Ontario, Canada61 contributions15 helpful votes
Checked into this hotel on a recent motorcycle trip. The last time we were here was September 2013 for a similar reason. Rooms were big, clean beds were comfortable hotel was quiet. Air conditioning was ice cold. Very typical and consistent for the Best Western brand which is my go to. The only area that I would improve, in my opinion, as a guest and traveler, would be the free morning breakfast. I would expand the food choices a little more to include some breakfast meat, and the infamous waffle machine. I would also add a little more fresh fruit selection. having said this, no one in our group went away hungry. Just a suggestion.
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₹10,114 - ₹14,923 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western mountain lake hotel saranac lake, best western saranac lake, saranac lake best western
FORMERLY KNOWN AS
Best Western Mountain Lake Inn
LOCATION
United StatesNew YorkSaranac Lake
NUMBER OF ROOMS
69
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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BEST WESTERN SARANAC LAKE - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Best Western Saranac Lake
Which popular attractions are close to Best Western Saranac Lake?
Nearby attractions include Blue Line Brewery (0.2 km), Pendragon Theatre (1.0 km), and Bartok Cabin (0.7 km).
What are some of the property amenities at Best Western Saranac Lake?
Some of the more popular amenities offered include an indoor pool, free wifi, and free parking.
Which room amenities are available at Best Western Saranac Lake?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Saranac Lake?
Guests can enjoy breakfast during their stay.
Is parking available at Best Western Saranac Lake?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Saranac Lake?
Conveniently located restaurants include Blue Line Brewery Pizza & Pub, Mountain Mist Custard, and La Bella Ristorante.
Are there opportunities to exercise at Best Western Saranac Lake?
Yes, guests have access to an indoor pool during their stay.
Are any cleaning services offered at Best Western Saranac Lake?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Best Western Saranac Lake?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Saranac Lake offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.