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All 5 Ronkonkoma hotels »

Holiday Inn Long Island-Islip Airport

3.0 of 5
3845 Veterans Memorial Hwy., Ronkonkoma, NY 11779
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Ranked #4 of 5 hotels in Ronkonkoma
3.0 of 5 stars 88 Reviews
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88 reviews from our community

What travellers say about this hotel
  • Front desk employees(3)
  • Priority Club(3)
  • Clean room(3)
Traveller rating
    12
    31
    11
    20
    14
Only show reviews for Family (15) | Couples (20) | Business (38)
Date Rating
Cassyt
Fort Collins, Colorado
Top Contributor
51 reviews
4 helpful votes
3 of 5 stars Reviewed 29 January 2012

It isn't the quietest hotel. A previous reviewers have mentioned, it is a dated, maze-like hotel. The fridge and microwave looked like they were scavenged from Goodwill and just plugged into the room. The fixtures are pretty dated, but they do have free hbo. I thought it was pricey for the room. More

Was this review helpful? Yes
CJholidayinn, Front Office Manager at Holiday Inn Long Island-Islip Airport, responded to this review
30 January 2012

Hello, Thank you for your comments. We are currently in the planning process for a new and more updated look to the property. All great things take time to prepare and we are certain that the improvements we have in store will be welcomed greatly. Thanks for staying with us! --Christopher Johnson Assistant Front Office Manager Holiday Inn Ronkonkoma More

Jess333_9
NY
Reviewer
5 reviews
6 helpful votes
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

I highly recommend this hotel. We arrived fairly late at night with our 16 month old, dreading our 6:15am flight the next morning. The receptionist, Christine, greeted us with such warmth and kindness and was so enthusiastic about our upcoming trip -- that it totally turned things around for us and started our vacation off the right away. She made... More

Was this review helpful? Yes
CJholidayinn, Front Office Manager at Holiday Inn Long Island-Islip Airport, responded to this review
30 January 2012

Hello, Thank you for the terrific feedback! We take pride in making sure our valued guests are taken care of and strive to make a good impression. I'm happy we could make your stay more comfortable. Thanks for staying with us! We look forward to seeing you again! --Christopher Johnson Assistant Front Office Manager Holiday Inn Ronkonkoma More

prufrock1974
New York
Reviewer
3 reviews
2 helpful votes
3 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

This is a somewhat odd property, because the exterior and front lobby are completely renovated and fantastic, though once you go past the lobby to the rooms, it quickly becomes quite dreary and worn. So 5-star exterior, 2-star interior. Cons: Our room had some serious electrical/wiring issues. We had to prop our luggage against an outlet to keep the lamp... More

Was this review helpful? Yes
CJholidayinn, Front Office Manager at Holiday Inn Long Island-Islip Airport, responded to this review
30 January 2012

Hello, Thank you for the comments regarding your stay. I am overseeing a Priority Club training program that shows our front desk staff not only how to greet a PC member but to also let them know the benefits of being a PC member and what that entitles them to during their stay. I thank you for bringing this to... More

tonic67
new york
Senior Reviewer
8 reviews
13 helpful votes
4 of 5 stars Reviewed 26 November 2011
1
person found this review helpful

I have read a few of the reviews on here and I must say that I think people expect a $500 night type room when paying less than 75$. The price I received at priceline last minute was very reasonable. When we arrived, we drove up to the door checked in and then proceeded to our rooms. We checked in... More

Was this review helpful? Yes
CJholidayinn, Front Office Manager at Holiday Inn Long Island-Islip Airport, responded to this review
26 November 2011

Hello, Thank you for the positive feedback. We take pride in making sure our valued guests are taken care of. We strive to make a good impression and make your stay more comfortable. Thanks for staying with us! We look forward to seeing you again! --Christopher Johnson Assistant Front Office Manager Holiday Inn Ronkonkoma More

e t
Sarasota, Florida
1 review
1 helpful vote
1 of 5 stars Reviewed 16 October 2011
1
person found this review helpful

Had expensive jewelry stolen when I stayed there. There is a thief among the staff as my room was entered and my suitcase opened, my personal items rifled through and the jewelry stolen. The hotel management did nothing but state that the hotel was not liable for valuables left in the room. This is definitely not a safe place. There... More

Was this review helpful? Yes
CJholidayinn, Front Office Manager at Holiday Inn Long Island-Islip Airport, responded to this review
19 October 2011

In regards to this matter: I did apologize and look into the issue of the missing jewelry. We did a lock audit because every time a key is used on a guest door it is recorded and shows what key was used. The only other person to enter this guest's room was the housekeeper, a woman who has been with... More

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d c
long island
1 review
1 helpful vote
3 of 5 stars Reviewed 29 September 2011
1
person found this review helpful

The double beds in room were too firm, while the pillows were too soft. Antiquated tv with remote that didnt work, limited channels. Bathroom toilet with very low water presssure. Front staff friendly at check in, but not that friendly at check out, not even eye contact was made by representative. Quick response to get remote replaced. Loud groups in... More

Was this review helpful? Yes
CJholidayinn, Front Office Manager at Holiday Inn Long Island-Islip Airport, responded to this review
7 October 2011

Hello, Thank you for your comments. We appreciate you bringing these issues to our attention because your comments will help us serve you and all of our guests better in the future. The hotel is actively working to improve service levels and your feedback has proved to be invaluable. We continue to be committed to provide you and all our... More

pepebrie
New York
Senior Contributor
36 reviews
23 helpful votes
3 of 5 stars Reviewed 15 September 2011
3
people found this review helpful

I recently spent 1 night at this HI for a wedding. As I was checking in I saw the wedding gift bags for each room labeled & sitting on the floor. We were handed our keys with 10 mins to spare to check-in, change and get 4 miles to the wedding reception. We were given room #545 which we were... More

Was this review helpful? Yes
CJholidayinn, Front Office Manager at Holiday Inn Long Island-Islip Airport, responded to this review
17 September 2011

Hello, Thank you for your comments regarding your stay. Yes, it is a fact that our hallways are long due to the property having 300 rooms spread out over two floors. It is not possible to put every guest close to the lobby so each and every night we do put guest's in rooms that require some walking. I am... More

anitavoltz
Contributor
12 reviews
2 helpful votes
4 of 5 stars Reviewed 12 September 2011

If you need to fly in and out of Islip, consider this property. We rent a car at the airport and literally drive around the corner to the Holiday Inn! They have an excellent breakfast in the lobby, an open internet kiosk for printing boarding tickets, free wi-fi internet access, and comfortable rooms. More

Was this review helpful? Yes
CJholidayinn, Front Office Manager at Holiday Inn Long Island-Islip Airport, responded to this review
15 September 2011

Hello, Thank you for your comments. We appreciate the positive feedback and look forward to your next stay. --Chris Johnson Assistant Front Office Manager Holiday Inn Ronkonkoma More

Joseph P
New Rochelle, New York
2 reviews
1 helpful vote
4 of 5 stars Reviewed 6 September 2011

Good hotel overall, just needs some adjustments to room design... Room window was only covered by a thin curtain, without a thicker curtain or drape for privacy, so was a tad uncomfortable with that, only because my room window was right in the parking lot on the ground floor. Other than that, good value and clean if you have a... More

Was this review helpful? Yes
CJholidayinn, Front Office Manager at Holiday Inn Long Island-Islip Airport, responded to this review
8 September 2011

Hello, Thank you for your comments. We appreciate the positive feedback and look forward to your next stay. --Chris Johnson Assistant Front Office Manager Holiday Inn Ronkonkoma More

AVeryPickyTraveler
Boston, MA
Top Contributor
79 reviews
109 helpful votes
1 of 5 stars Reviewed 25 August 2011
9
people found this review helpful

First of all, I will say LOOK AT ALL THE REVIEWS ON HERE. If it was one or two 'cranks' who didn't get enough soap in their shower saying the hotel management is the worst ever, it would be one thing. But CLEARLY there is a big issue with this hotel's management and staff because SO MANY reviews mention this.... More

Was this review helpful? Yes
CJholidayinn, Front Office Manager at Holiday Inn Long Island-Islip Airport, responded to this review
26 August 2011

Hello, Thank you for your in-depth comments. The hotel policy is if you do not show up for your reservation, you will be charged. --Chris Johnson Assistant Front Office Manager Holiday Inn Ronkonkoma More

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Holiday Inn Long Island-Islip Airport Also Known As

  • Holiday Inn Ronkonkoma
  • Ronkonkoma Holiday Inn
Address: 3845 Veterans Memorial Hwy., Ronkonkoma, NY 11779

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Holiday Inn Long Island-Islip Airport
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