Pros - front desk staff were very nice, quick & easy check in & check out (though it would have been a bit more professional if the check out guy got off the phone!). Cons - Musty smell in the room. I don't think it was cigarette smoke, even though it's possible in our NON-SMOKING room, but there was a... more

We were very disappointed in the hotel. Upon arriving late in the evening the room we were given had not been cleaned and had a baby crib in it. They gave us another room which was a smoking room so we had that change again. The room we finally got was not very nice. There were three large patches on... more

We needed a hotel to stay to visit family in the area, and were sticker shocked by alot of them. We found this hotel to be the most reasonable. When we arrived, I was a little hesitant but was pleasantly surprised! Our check-in was fast, and they accomodated our early arrival. They quickly delivered a crib for our little one.... more

Had to attend a funeral on Long Island and was only spending one night. I'm retired and couldn't afford $180 a night to lay my head on the pillow. This hotel was very reasonable and very nice..........CLEAN. I was extremely pleased. They also had breakfast including hot waffles if you so desired. You couldn't have asked for more.........thumbs up! more

Due to my job, I spent well over 30 nights within 3 separate occasions at this hotel in the last year. It's not the world's most attractive or luxurious hotel, but I have absolutely no complaints. The staff members were very friendly and always helpful. The rooms were clean and comfortable. Even during visits when construction was going on and... more

This is the second time I've stayed at the Best Western Mill River Manor. Every year My husband and I attend a Formal party there. The setup is just about the same in each room. The room I stayed in this year was at the top . I could see a beautiful sunset every evening. The room is very cozy... more

This hotel was the recommended hotel for a wedding we attended. We remembered it as being just lovely when it was a Holiday Inn several years back, but now it is just plain awful. The rooms were very small, foul odors, extremly uncomfortable beds.......just a bad hotel. For a few $ more, go around the corner and stay at the... more

I grew up in RVC and was visiting family. The A/C didn't work so I called the office, they said they would send someone over to llok at it but they never did. I got sick of waiting so I went to the office, they laughed about it. I asked to change rooms and they said OK. They wanted to... more

Generally speaking, you get Holiday Inn style service, HOWEVER, not only is this place right next to the LIRR station, where you can hear the rumble of trains periodically (no big deal), the BIGGEST problem is the incredible amount of noise resulting from the events (wedding receptions) they host on weekends. Whenever we stayed there over a Fri-Sat night, we... more