I have stayed here several times during the past year and have never had an issue. The staff is professional, helpful and friendly. Check-in is quick and painless. The ability of having your bill slid under your door on the morning of checkout makes one less thing to do when packing up and leaving. Frequently, appetizers are available in the...
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Our room was on the 3rd floor, near the elevator and vending machines. We heard both of these on and off all night. Also, some sound of a heavier machine was running, again on and off all night. We could not determine the source of the sound, but we were not able to get a good, complete night's sleep. Because...
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Charlene-
Thank you so much for taking time out of your busy day to comment about your experience at the Hampton Inn Rochester North. It is your comments that help us to improve and be able to provide our guests with a memorable experience. I wanted to apologize for the excessive noise you encountered during your stay. I know how...
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Our team stayed at the Hampton Inn at 500 Centerplace Drive, Rochester NY and the accomodations were great. Staff and hospitality was excellent and the rooms comfortable and well kept. Outstanding is my rating. We'll come back!
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Having had a horrible experience at Seneca Lodge and sorely in need of pleasant surroundings I booked this hotel as I've had very good experience with Hampton and I was not disappointed. Pleasant staff, a very pleasant room nicely appointed, and the usual wonderful and well rounded hot breakfast with a really acceptable fruit bowl. As a bonus it's located...
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Nice pool area and good breakfast. Good home for a lovely weekend.
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Newer, very clean, great pool area. Friendly staff at a quiet place to rest!
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Dear Northerngirlnomore
Thank you for your response regarding your stay at the Hampton Inn Rochester North. I am glad to see you enjoyed your stay. We do our best to accomodate all guests whether traveling for business or leisure. Our guests rooms were just recently renovated to provide a fresher, newer and cleaner feel and I am glad you enjoyed...
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We really were happy with our stay at the Hampton Inn Rochester North. We were there for only one night. The service was great. The beds were comfortable. Everything was very clean. I couldn't hear what was going on in other rooms (which is very important to me). My only complaint might be that there wasn't a lot of breakfast...
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Dear Canadian Traveller467,
Thank you so much for taking your time to comment about your recent stay at the Hampton Inn Rochester North. We truly appreciate the feedback we receive from our most valuable guests. It only helps us to improve the level of service we are able to provide.
I want to personally apologize for the experience you had...
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This was the third time we have stayed here. Always clean, its in a small area away from heavy traffic noises. Good chain restaurants nearby, Red Lobster and Famous Daves and also a newer restaurant Zebbs. The beds are great and really comfortable.Nice breakfast area with lots of choices including waffles scrambled and boiled eggs potatoes really anything you could...
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Dear Travelpig,
Thank you so much for being a loyal guest of the Hampton Inn Rochester North and taking time out of your busy day to comment about our hotel. We take pride in servicing our guests and creating a memorable experience. I am delighted that you enjoy our "Cloud Nine" beds and the variety we offer on our hot...
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From the time we arrived to time we left, the experience was high quality as one would expect from a Hampton Inn. The front counter service represenatives were helpful, even making calls to restaurants on our behalf to find the "ONE" thing on the craving list - calamari.
Despite the fact that there was a soccer tournament going on this...
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Dear CRM 433, Thank you for your response regarding your stay at the Hampton Inn Rochester North. I am very glad to see you enjoyed your stay here. We strive to be a leader in the hospitality industry. We do our best to make sure all our guests can enjoy the services we provide including clean and quiet and comfortable...
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Booked this hotel after reading the reviews and it had good reviews and was pet friendly. It is a typical Hampton Inn and even though it was undergoing renovations, it was not apparent and was nice a clean. The location is great if you are looking for a quiet spot to relax after a busy day sight seeing, shopping etc....
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Dear Happywanderer9, Thank you for your review of the Hampton Inn Rochester North. We are one of the very few hotels in the area to be situated in a nice and quiet setting and I am happy that you were able to enjoy this. Most of our guests expect to relax after a busy day by winding down and the...
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