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Radisson Hotel Rochester Airport

3.0 of 5
175 Jefferson Road, Rochester, NY 14623
Hotel amenities
Radisson Hotel Rochester Airport
Ranked #33 of 39 hotels in Rochester
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130 reviews from our community

    Trip type
Traveller rating
    17
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    38
    28
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Date Rating
Lodi, California
1 review
1 of 5 stars Reviewed 16 May 2013 NEW

On April 22, 2013 I notified this hotel that we required a KING bed and a quiet room since we were arriving around midnight on May 3 for one night. As follows: "Attn: Customer Service, We arrive on May 3 and depart on May 4, 2013. We would like to kindly request a quiet room with a king size bed,... More

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South Carolina
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 14 May 2013 NEW

Overall not a bad experience, but not an overwhelmingly great experience. The airport shuttle was nice, friendly, and quick. Staff was very friendly overall. Basically on the R.I.T. campus which is a huge plus for anyone doing business at or using the campus. Lobby, bar, and restaurant areas were clean and kept fairly up to date. No major complaints there.... More

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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 7 May 2013

My husband and I stayed here as we needed to attend an unexpected family event. I initially chose the Radisson because they accept pets but we decided at the last minute not to bring out dog. The room was clean but the premises were under renovation which meant for unsightly hallways and elevators. The walls were incredibly thin and we... More

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New Brunswick, New Jersey
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 8 April 2013

I've stayed here twice while visiting family. The location is easy to get to from highways or the airport. It's close to lots of stores and restaurants, and within walking distance to the RIT shopping complex on the edge of campus. Great rates are available from the various travel websites. Beds are comfortable, great TVs, quiet location with in- house... More

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htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review
10 April 2013

Thanks for you positive comments, we will share them with the team. Hope to see you again. More

Rochester, New York
2 reviews
3 of 5 stars Reviewed 4 April 2013

My son will be attending RIT so this place is really convenient due to it being right on campus. Service is outstanding rooms are clean but small. No suites and only double beds$##@%^^! I am not that big but my double bed days are over! My husband and I need at least a queen I woke up twice with a... More

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htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review
10 April 2013

We do offer King size beds. You can request one on your next stay. Thanks for your positive comments. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 25 March 2013 via mobile

My experience in this hotel was really great. I stayed during October and I was sorry to know they had an indoor pool. Wish I brought my bathing suit! The staff were really accomodating, especially the people who served the breakfast buffet. They were friendly and were patient enough when I kept asking for around 2 days if a package... More

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htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review
26 March 2013

Thank you for your positive comments, we hope to see you again soon. More

New York City, New York
Top Contributor
81 reviews 81 reviews
80 hotel reviews
Reviews in 67 cities Reviews in 67 cities
94 helpful votes 94 helpful votes
2 of 5 stars Reviewed 24 March 2013

As I see myself possibly coming up to Rochester more often, I was originally disappointed that there was no Starwood property near the city. I had an early morning event, so I checked-in in the early morning. The woman behind the desk recognized my Club Carlson status and I received a regular king room. Let me say this, I was... More

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htlmgr175, General Manager at Radisson Hotel Rochester Airport, responded to this review
26 March 2013

I am sorry that we were renovating during your stay. We are excited about the new look and some of the wings are done at this time. Please come back and see us! More

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Rochester, New York
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 of 5 stars Reviewed 17 March 2013

Bid the hotel through Priceline for a VERY low price...had I paid the regular hotel rate, I would NOT have been very happy. Stayed for one night with my teenage kid and a couple of friends, just to get away from home (we live in the area) and use the pool. I'm familiar with the area, lots of shopping and... More

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Carlson Hotels C, Online Customer Support at Radisson Hotel Rochester Airport, responded to this review
21 March 2013

Thank you for posting your review. We appreciate your comments. More

Clarence Center, New York
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 15 March 2013

I need to start out by saying that we received a discount on our room so for what we got, we couldn't expect much more. But if we had paid the regular price, I would have been very upset. We stayed here for 2 nights for a hockey tournament. The people checking us in were very friendly and helpful. That's... More

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See 2 more reviews by Mauzy61 for Rochester
Carlson Hotels C, Online, Customer Care at Radisson Hotel Rochester Airport, responded to this review
19 March 2013

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We understand how important a comfortable bed is during your travels and we apologize we did not meet these expectations. We will discuss the conditions of your room with our staff to ensure all guest rooms are up... More

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 29 January 2013

I have stayed at my fair share of Carlson properties. I will never book this hotel again. I should have known before I arrived from my 4hr trip when they couldn't find my reservation explaining that "it's because you called the 1800#". I actually called the local 585 number when booking this reservation and the front desk promptly put me... More

Was this review helpful? Yes 1
Carlson Hotels C, Online Customer Support at Radisson Hotel Rochester Airport, responded to this review
8 February 2013

We apologize for the problems you encountered while staying at our hotel. We take your comments very seriously and will use them for training and to improve our standards. More

 
 
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Additional Information about Radisson Hotel Rochester Airport

Also Known As:
Rochester Radisson
Radisson Rochester
Address: 175 Jefferson Road, Rochester, NY 14623
Region: United States > New York > Finger Lakes > Rochester
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 39 hotels in Rochester
Price range (per night): ₹ 6,183 - 11,710
Hotel Class:3 star (3*)
Reservation Options:
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Radisson Hotel Rochester Airport
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