This is a nice clean hotel. The staff were very nice and helpful. The restaurant was okay, service was slow and the breakfast Buffett was not good. Hotel was great, just eat somewhere else. More

I agree with a previous review that this hotel is not worth the high price, however overall it is a comfortable place to stay. The staff was friendly and accommodating when I requested to switch from an interior to exterior room even though the hotel was nearly full. The room was clean but in need of updating. More

In fact your lucky you get a room.......I will write a review on this place now....I never do because I don't have time but this hotel takes the prize as the worst service I have ever had. 189 is a ton to pay in a city like Rochester so that was the first thing i had big issues with but... More

This Doubletree was nice enough, but for the money ($190 a night) it was just way overpriced so my review is pretty much based off of that. For the $100-$150 a night range I would been happy, but when you get up to this price level I just expect a bit more. Everything was very clean, but the hotel decor... More

We only stayed here one night, but the beds were very comfortable and the staff very friendly. We did not try the restaurant or the bar, but did go for a swim. The pool was nice, but found that the hot tub was seperate from the pool which is great for adults, but I could not sit in the hot... More

After staying at a few other hotels further outside the city limits, we were so glad to check into an actual nice professional hotel where we were able to get a good night's sleep...and a warm cookie to top it off. More

As a team we traveled to Rochester, New York last weekend. We arrived and was quickly greeted with a warm welcome by the efficient front desk staff. The rooms we very clean and comfortable. Throughout the staff was friendly. Matt at the Front Desk was able to assist us with any needs we had. Kim in the restaurant was amazing.... More

This Double Tree was sub-standard at best. Unfortunately, my discreet complaints to the manager only resulted in more frustration and disappointment. Since I am a frequent traveler, I do have high standards - so when there is something wrong, I tend to be soft and allow someone to correct things. But when those corrections don't happen, I become an unhappy... More

Popular chain restaurants nearby, outside of Downtown Rochester, clean overall, room 109 needs some additional maintenance in the bathroom, like the scent a feel of the soap and shampoo. Atrium lobby bar is nice and the gym is well equipped. More