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All 39 Rochester hotels »

Doubletree Hotel Rochester

3.5 of 5
1111 Jefferson Road, Rochester, NY 14623
Hotel amenities
Ranked #18 of 39 hotels in Rochester
4.0 of 5 stars 74 Reviews
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74 reviews from our community

    Trip type
Traveller rating
    28
    22
    12
    7
    5
Date Rating
Donald_Johnson
New York City, New York
1 review
5 of 5 stars Reviewed 21 January 2012

This hotel is one of the best in Rochester! Maybe it's because I stay here many times monthly, but the staff is always friendly and courteous! The Bistro staff is usually on top of their game! The front desk staff has always made me feel welcome. (I love the cookies!) Usually I get a coporate rate, so those complaining about... More

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rchriste170
Senior Reviewer
6 reviews
5 of 5 stars Reviewed 11 December 2011

This is a nice clean hotel. The staff were very nice and helpful. The restaurant was okay, service was slow and the breakfast Buffett was not good. Hotel was great, just eat somewhere else. More

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5AJJ
Manchester, New Hampshire
Reviewer
5 reviews
1 helpful vote
3 of 5 stars Reviewed 25 October 2011

I agree with a previous review that this hotel is not worth the high price, however overall it is a comfortable place to stay. The staff was friendly and accommodating when I requested to switch from an interior to exterior room even though the hotel was nearly full. The room was clean but in need of updating. More

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Robert f
FT MYERS
1 review
1 helpful vote
1 of 5 stars Reviewed 24 October 2011
1
person found this review helpful

In fact your lucky you get a room.......I will write a review on this place now....I never do because I don't have time but this hotel takes the prize as the worst service I have ever had. 189 is a ton to pay in a city like Rochester so that was the first thing i had big issues with but... More

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Travelin_Man069
Evergreen, Colorado
Senior Contributor
46 reviews
18 helpful votes
3 of 5 stars Reviewed 17 October 2011

This Doubletree was nice enough, but for the money ($190 a night) it was just way overpriced so my review is pretty much based off of that. For the $100-$150 a night range I would been happy, but when you get up to this price level I just expect a bit more. Everything was very clean, but the hotel decor... More

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shoppinggirl43
St. Catharines
Senior Reviewer
8 reviews
2 helpful votes
4 of 5 stars Reviewed 16 October 2011

We only stayed here one night, but the beds were very comfortable and the staff very friendly. We did not try the restaurant or the bar, but did go for a swim. The pool was nice, but found that the hot tub was seperate from the pool which is great for adults, but I could not sit in the hot... More

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m s
Greenville, South Carolina
Contributor
18 reviews
1 helpful vote
5 of 5 stars Reviewed 12 October 2011

After staying at a few other hotels further outside the city limits, we were so glad to check into an actual nice professional hotel where we were able to get a good night's sleep...and a warm cookie to top it off. More

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Judy B
Lancaster, Pennsylvania
1 review
5 of 5 stars Reviewed 12 October 2011

As a team we traveled to Rochester, New York last weekend. We arrived and was quickly greeted with a warm welcome by the efficient front desk staff. The rooms we very clean and comfortable. Throughout the staff was friendly. Matt at the Front Desk was able to assist us with any needs we had. Kim in the restaurant was amazing.... More

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Advicequeen
Ohio
Contributor
17 reviews
6 helpful votes
2 of 5 stars Reviewed 11 October 2011

This Double Tree was sub-standard at best. Unfortunately, my discreet complaints to the manager only resulted in more frustration and disappointment. Since I am a frequent traveler, I do have high standards - so when there is something wrong, I tend to be soft and allow someone to correct things. But when those corrections don't happen, I become an unhappy... More

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arielhdz
West Palm Beach, Florida
Contributor
13 reviews
1 helpful vote
4 of 5 stars Reviewed 22 September 2011

Popular chain restaurants nearby, outside of Downtown Rochester, clean overall, room 109 needs some additional maintenance in the bathroom, like the scent a feel of the soap and shampoo. Atrium lobby bar is nice and the gym is well equipped. More

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Doubletree Hotel Rochester Also Known As

  • Doubletree Rochester
  • Rochester Doubletree
Address: 1111 Jefferson Road, Rochester, NY 14623

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