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Holiday Inn Hotel & Suites Marketplace


Hotel class 3.0 of 5
800 Jefferson Rd, (Formerly Rochester Marketplace Inn), Rochester, NY 14623
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88% Recommend
4.0 of 5 stars 17 reviews
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4 of 5 stars
Maine
14 Oct 2009 | Trip type: Family

My mom and I stayed at HIH&S Marketplace for three nights. Our room was an adequate size with a very comfortable king size bed, small microwave oven and refrigerator. The shower had wonderful water pressure..... Our room was kept perfectly clean (and I'm picky) and more then enough towels and wash cloths were left for both of us each day.... more

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4 of 5 stars
New Jersey
12 Oct 2009 | Trip type: Business

The rooms are modern,clean and quiet. The staff is courteous and (quckly) reliable when needed. The Holiday Inn Manager does make extra sure, that the guests stay here is a very good one. Good location to restaurants ,malls,supermarkets,colleges and located within several minutes to the major highway and airport. more

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4 of 5 stars
NY
8 Oct 2009 | Trip type: Family

This was our third stay at the hotel. Previous visits were in July and August, 2009. We had to change rooms after checking in due to a strong burning smell from the heater. The second room had the same smell. After checking into our third room, we left the heater off!! We did not get settled into our room until... more

Management response from
Manoj Patel, Manager

Thank you for taking your valuable time to write about our hotel. I apologize for the smell of the heater as this happens in the beginning of the cold season. We will look into this to make sure there is not out of the ordinary as this smell happens to most units when they are not used for a long...

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3 of 5 stars
Perth, Australia
9 Sep 2009 | Trip type: Business

Stayed her for business in July '09. Firstly if you have no car then theres not much within walking distance other than a pub (which was good), a pet store and an odds and ends shop. Rochester is also a bit of a dodgy area in places so you wouldn't want to venture too far on foot for that reason... more

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5 of 5 stars
buffalo, NY
26 Aug 2009 | Trip type: Family

This hotel was one of nicest I've been to in a long time. There were 6 of us, so we got a suite and it was absolutely perfect for us. Luved the showers, beds, the buffet breakfast (excellect), and the staff. Every person there was courteous and as helpful as can be. It was centrally located with eateries all around.... more

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5 of 5 stars
Canada
10 Aug 2009 | Trip type: Family

Our family was taking a flight from Rochester and decided to stay the night before the departure date. We usually stay closer to the airport but this hotel has a free shuttle although it is about a 15 minute drive, as opposed to 5 minutes for other airport hotels that we have stayed at. The chain-wide renovations are in progress... more

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5 of 5 stars
Alberta
30 Jul 2009 | Trip type: Family

We arrived very late to a very courteous front desk. That same service was provided through out our stay. This Holiday Inn was a very clean well kept premise. The restaurant provided a nice breakfast. more

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4 of 5 stars
Pittsburgh
16 Jul 2009 | Trip type: Family

My family and I have travel every month and have stayed at many hotels over the years. This particular hotel was very nice. The room we were checked into was very clean and comfortable. I was actually surprised the room was as nice as it was. We called guest services for extra pillows and covers and we received everything with... more

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2 of 5 stars
Forest Hill, MD
13 Jul 2009 | Trip type: Couples

I have stayed at many Holiday Inns and Suites and this by far was no comparison. This was just a regular room. The hotel does not include breakfast, but if you have priorty club membership they will give it to you free. The breakfast buffet was not good. I am glad we didn't have to pay for it. The hallways... more

Management response from
Manoj Patel, Manager

First I would like to thank you for your valuable feedback. It is through feedback like this that we can continue to strive to make this location the Very Best Rochester has to offer. I will be looking at the hallway lighting, and speed of the elevators to see where these may be improved. Our breakfast buffet is continuing to...

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5 of 5 stars
Massachusetts
9 Jul 2009 | Trip type: Family

We usually book with the Priority Club, but found a deal in the travel magazines put out a rest stops. The room was 84 for the night. It was clean, quiet and comfortable. The indoor pool was great, cleann and nice. We enjoyed this stay and would stay again. Plenty of chain restraunts on this strip . more

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Holiday Inn Hotel & Suites Marketplace Also Known As

  • Holiday Inn Rochester
  • Holiday Inn Marketplace
  • Rochester Holiday Inn
Address: 800 Jefferson Rd, (Formerly Rochester Marketplace Inn), Rochester, NY 14623