My family has stayed in this hotel several times without much in the way of complaint, but this time the houskeeping was not really up to par. The room had not been well vacuumed - we found a food wrapper just under the edge of the bed. Although we had a reservation for 4 people there were only 3 bath... More

Great hotel, looks as though it was recently renovated. Rooms were clean and the temperature was easily controlled. Check in was great as well as check out. Our shuttle driver was friendly and on time. Breakfast is nice and early so for those who fly early, it's still available. Lots of great items on the breakfast for only being a... More

This was an Expedia "hidden value" hotel--similar to Hotwire where you book a hotel without knowing the name of the hotel. It was rated 3 stars, which I would say is generous. The hotel is located conveniently off i-390 and readily accessible to everything in the area. We checked in without problem and stayed in room 115. The room was... More

The best thing about the stay was the value. When I checked in, the greater hardly said a word and recited check in information like a robot while the other person behind the desk talked on her cell phone. The room was cold when I entered and the door separating my room from the adjacent was unlocked and open. The... More

I stayed at the Quality Inn Rochester Airport to be near the Univ. of Rochester for Meliora Weekend. It met all of my needs perfectly and actually exceeded my expectations: Clean room, comfy bed, fabulous shower, essential toiletries provided, lots of breakfast choices including healthy ones, and absolutely superior service. I was delighted to learn that the hotel provides a... More

While this inn is quite a bit older, it is clean and well kept. No frills -- except for EXXXXCELLENT SERVICE FROM EVERYONE! Service was like staying at the Hotel or a beautiful resort. More

Very nice staff -good value for the money -would stay here again More

Sept. 14th ,15th, 2011.We stayed 2 nights here on vacation largely because the staff was SO friendly. We were on the type of vacation with no specific plans except seeing Niagra Falls then see what we see. The Rochester area was fun and the surrounding wine country area was beautiful. We were greeted at this Inn by Shantell at the... More

This has been our go-to hotel in Rochester for several years, and we stay there a couple times yearly . It's been reasonably priced, comfortable, convenient, and had good enough service. A recent trip had a number of shortcomings . Among them: The desk clerk was unable to give us a phone # for a taxi service (this seems incredible,... More