Stay here on business every month or so. Newly remodeled and very clean. Rooms are nice sized, King rooms have a desk and every room I have stayed in has a microwave, refrigerator and HD TV. Exercise room is good sized and off the pool. I eat in the bar which on the evenings I have been there has always...
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We were on holiday break and wanted to go shopping in the US for christmas sales. We took two nights at this hotel because its over the street of the Walmart and right beside Highway 87. The swimming pool and spa is awesome with kids and the food for the included breakfast was awesome. But please do not advertise "Maple...
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Thank you for reviewing our hotel. Excellent the kind of tag line we like to hear. I am glad you enjoyed the location.We will share the review with hotel staff. I have check our service log and make sure the bathroom ventilaion issues you noted had been fixed.We do have bathroom ventilation system throught the hotel rooms. Also we make...
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The rooms are newly refurbished with 37 inch LCD TV wih HD channels,fridge and microwave in the rooms. Rooms are spacious and have nice big pool with hot tub. We enjoyed the dinner and food was excellent. They have complimentary continental breakfast too.Nice lounge atomosphere with pool table.we enjoyed our stay at Holiday Inn Plattsburgh.
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Thank you for recently staying with us and for taking time to share your experience with others. Our entire staff takes a lot of pride in providing excellent guest service and it's very nice to hear that it made a difference in your stay. We look forward to your future stays with us.
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The room was spacious and clean. The staff was very polite and helpful. Sam has been running a great hotel for years. I always stay here when I am in town on business. The recently added Continental breakfast is well run and has an excellent selection
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Thank you for sharing your great review with us on Trip Advisor. It is a great compliment when a guest points out how well staff handles the day to day duties. I will definitely share your comments with my entire staff during our next staff meeting and let them know to keep up the great work! Thank you again and...
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Our family had 9 rooms for 3-6 nights for our fathers funeral. The staff was very friendly and tended to all our needs...offering us a private room to meet in and have dinner. The only complaint would be the wine choice in the bar...not very big.
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Thank you for your recent stay with us at the Holiday Inn Plattsburgh,NY.. Your comments and feedback have been shared with our employees and we are dedicated to making our guests 100% satisfied. We continue to strive in guest service and we look forward to having you return to the Plattsburgharea and we hope that you will stay with us...
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We were in Plattsburgh, NY for work for a week and had a very nice stay at the Holiday Inn. It seems to be recently refurbished. I like that there was a little frig and microwave in the room and the staff were really nice.
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Thank you for sharing your favorable comments and constructive feedback regarding your recent stay. My team and I sincerely appreciate your business and for choosing the Holiday Inn Plattsburgh,NY.
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I want to be fair. I appreciate that this Holiday Inn attempted a renovation and tried to improve what was clearly an outdated property. They added new carpeting, furniture, television, and bathroom fixtures. Still, as you can see from the photographs the hotel still isn't adequate for a business traveler. The desk is in the corner on a small table...
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Thank you for taking the time to review your stay with us. We appreciate all feedback as both negative and positive comments help us to improve! I am sorry that we do not have executive suites or club level. We do have many compliments for doing fantastic job on renovation. We do have extra electrical outlet at desk since renovation....
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Stayed here one night while traveling back to Canada. I had a nice quiet room on the main floor. King size bed and in room hot tub. What a treat! Flat screen TV. Asked for feather pillows but they did not turn up.
Ate dinner at the hotel dining room. Very empty which is too bad as the meal was...
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Thank you for staying with us and writing a review on TripAdvisor. Sorry to hear that you did not receive the feather pillow. Our restaurant do have some budy hours and slow hours like other restaurants.The continental breakfast we served is a courtesy from us as Holiday Inn do not have free breakfast. We do have muffins ,yogurt on breakfast...
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The housekeeping of the common areas is poor, the elevator was very dirty which did not make a good first impression. It appeared that the smoking and non smoking rooms shared the same floor because the hallway air had a stale odour of smoke and carpet freshener. The room was clean and OK for a quick over night stop. The...
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Thank you for taking time to write review on tripadvisor regarding your stay at Holiday Inn Plattsburgh. We do take reviews seriously either it is positive or negative. We do have few smoking rooms on 4th floor corner. We are working on the issue for smoke on the floor.the elevator floor has been changed. The complementary continental breakfast we are...
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I cant understand the good reviews I have seen about this hotel it makes me wonder.
I had a horrible experience at this hotel
I will never ever stay there again.
The hotel was very dirty and the management very rude.
There are a lot of better places to stay in Plattsburg.
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Thank you for taking the time to review your stay with us. We appreciate the feedback.
Our hotel is regularily evaluated for product cleanliness by both our franchisor, AAA .If you have time let us know which room you where staying.We do have good reviews for management and staff being friendly.
In response to your review, I just wanted to...
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