We booked a King non-smoking suite for two nights, but checked out after the first! As soon as we entered the room we noticed an ashtray on the table! When we questioned the desk clerk about the ashtray she said the former occupant must have "snuck it in". I said "doesn't housekeeping clean the rooms in between occupants?" She said... more

We were just there for 1 night. The tub wouldn't drain, the hair-dryer wouldn't work, cob-webs all over the place. Looked like it had not been cleaned very well. more

I am a frequent business traveler and had a TERRIBLE experience with the customer service at this hotel. They are dishonest and discourteous, and I HIGHLY discourage anyone from making a reservation here. I had booked a reservation online, and then later had to call to cancel the reservation, well in advance of the stay and in accordance with their... more

I work as a traveling Rad-Tech and originally chose this motel becuause of its price and location. Staying here made it simple for me to fit my living expenses into my budget in two ways. For one, there is an all-night grocery store on the same stretch as the motel (That helped me slash the cost of food by buying... more

I stayed at this motel for about 20 minutes. First, I made a reservation by phone, they had no record of it. My friend ( we were going to a wedding) also had made a reservation. They did not have that and charged 20 dollars more for the last room they had - king jacuzzi smoking. The stairs were filthy,... more

The ladies at the desk were very friendly. When we got into our room, our first glance was it was an eh ok room. We booked a jacuzzi suite (just looking for a little spice/get away within a 2 hour drive) and were very happy with the size of it. However, that was about the end of our "ok" experience.... more

Considering my wife and I stayed on a friday and then a sunday ( we used Plattburgh as a stop over to Alexandria Bay, I'm very suprised at the previous review. Sam ( the manager) could not have been more accomodating. When we asked if there was a microwave in the room he said he wasn't sure, but if not,... more

Wow, where do I start! 1) Wanted non-smoking queen, they gave me a smoking with two doublebeds that smelled HEAVILY of marijuana! Guest of the hotle overheard my dilemna and offered " Our room stunk pretty bad too but now its better. If you want, I can lend you my Febreeze" Bad start. Settled on 2 doublebeds non smoking. 2)... more

My wife and I chose this hotel because it was affordable and we were very happy with our choice. The staff was friendly and the rooms were clean. We also enjoyed our breakfast by the pool which was nice. We would definately stay here again! more