this is a great getaway hotel. Been a few times, and always perfect. Every room is essentially identical, so no worrying about upgrades etc. and each room is just fine. Staff are informal and friendly but professional, breakfast/brunch is excellent. Nice little pool which is often empty. Neighborhood has decent walks along the canal, and just across the road is... More

Comfortable, nicely decorated rooms, with a a good sized desk and even an easy chair for reading or watching the good sized flat screen TV. Bed turn down service with chocolates; the doors to each room have doorbells, really, actually homier than housekeeping having to knock. Small gym, pool, hot tub -- nice; can come down in bathrobe (provided in... More

Last minute recommendation when here on business. EXCELLENT staff--very attentive. Small boutique hotel-feel. Nice rooms. Aveda products. Free shuttle to Airport. And what a surprise to this Starbucks addict: the coffee in the lobby was some of the best I think I have ever had--really! Not sure what was so good about it, but really great coffee. Amazing surprise of... More

This was one of the most relaxing and luxurious spa experiences I've ever had. I booked a 1 hour massage and arrived an hour early. The spa area is absolutely beautiful- very clean and modern. Upon arrival, you are greeted and introduced to the facility. I immediately put on a very comfortable robe and slippers, enjoyed a cup of herbal... More

Near the airport, on the Erie Canal. Comfortable design, and very good service. More

Older, basic hotel, not modern nor hip. It is adequate for a night of sleep. In cute town of Pittsford, but that is as most positive as I can report. The rest was bland. More

Our family stayed here while doing Rochester college visits. It is right down the road from Nazareth College and St. John Fisher and within 10 minutes of the University of Rochester and RIT. Pittsford is quaint little town with a beautiful walking/jogging path which runs along the hotel and into town. This hotel also has a spa but due to... More

I only stayed here one quick night while traveling but I was happy with every minute I spent in this hotel. Parking was free and convenient. Only when I left in the morning did I appreciate all it had to offer. I didn't have a great view but I think that is a function of how its tucked in to... More

We chose to stay here for a wedding and was so glad we did. We had a wedding discount and although they said they couldn't give it to us a third night - they did! We arrived late after a day of travel to find the room very welcoming with lighting and tv on, and a comfy bed with lots... More