Staff was wonderful - went out of their way to make sure we enjoyed our stay. Room was very clean and comfortable. Great free breakfast. This is an exceptional hotel located in a quaint village in the heart of wine country . More

We stayed at the Best Western for one night while visiting family. We checked in late and checked out early, but had a pleasant stay. The rooms are large and clean and having a fridge and microwave in the room was great. There were a few small issues including the noise of the heating/ac unit, which was very loud. We... More

I had an enjoyable stay – solo - in a nice hotel for three nights while I visited the wineries. I can only repeat what most of the other reviewers have said at greater length – a very good-sized room but small bathroom. I guess, as the one gets larger, the other has to shrink! Spotless hotel. Very good breakfast... More

While touring the wineries we made a stop at this Best Western due to its excellent location. Normally I'm not a Best Western fan but this hotel changes my opinion of the chain. The front desk staff is fabulous- friendly and so helpful. We had a room in the new wing and our room on the third floor was wonderful.... More

The first thing that I would like to do is pay this hotel one of the highest compliments possible that would come from a self-confessed, part-time germaphobe. It is absolutely spotless. I travel very frequently between business and pleasure and have never come across a cleaner property. Our room and all the common areas of this property were like new.... More

Very nice, very clean, nice breakfast and free wi-fi. One word of caution: If you like sleeping in, ask for a room that faces the back. The traffic on Lake Street gets going quite early with lots of noisy trucks. Apart from that it was great. More

After reading the latest review, I cannot believe this guest could say the carpet and decor was dated! This hotel is only 6 years old, and I have stayed here many times and it is beautiful! My room was gorgeous, I splurged and stayed in one of the new additions to the hotel. It was called I believe a deluxe... More

This is a necessary hotel because it is the only hotel near Keuka Lake and its wine trail. B&B's in the area require at least a 2 night stay and we were there for only one night. The hotel is dated and the decor and carpets are showing that. They are not frayed, just getting old. The hotel is more... More

We have stayed at many Best Westerns over the years and this is one of the best. It is very well maintained and decorated, has an indoor pool and hot tub. The front desk staff are very friendly and helpful. When we arrived, Ruth was just bringing out fresh-baked chocolate chip cookies. A very good breakfast is included. We particularly... More