We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Points by Sheraton Niagara Falls

3.0 of 5
7001 Buffalo Avenue, Niagara Falls, NY 14304
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Four Points by Sheraton Niagara Falls
Ranked #6 of 48 hotels in Niagara Falls
See the lowest price*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
FourPoints.com Travelocity Priceline.com
and 5 more sites!
Traveller Reviews
Room Prices
Write a Review

230 reviews from our community

Traveller rating
    73
    98
    41
    12
    6
See reviews for
Families
106
 
Couples
73
 
Solo
2
 
Business
10
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Boston
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 8 May 2013

Excellent stay. Stayed a few nights via a groupon deal- $89 night, free bottle of wine and appetizer every night, and a casino credit. My waiter Greg at their on site restaurant was mucho attentive to my dining needs, he was great and his tip reflected. Hotel staff were great although a couple of women staff there seemed to not... More

Was this review helpful? Yes
Tina C, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this review
10 May 2013

Thank you for your review. We are glad your stay was excellent. I just want to let you know when you make a green choice, the housekeeping staff does not enter your room to clean it or make the beds. If you need additional supplies in your room you can request them and we will fulfill your requests. We do... More

Pickering, Ontario
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 7 May 2013

Everything about the hotel was Wonderful is u get a good deal...Melissa at front desk is an unfriendly and sometimes rude person, Restaurant food is okay, mine wasn't but others in group enjoyed theirs...don't get the Veal, great location on water, but far from anything else, pool area is wonderful, don't expect a reply from Theresa to answer ur questions,... More

Was this review helpful? Yes
Tina C, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this review
10 May 2013

We apoligize you found one of the members of our staff was unfriendly, this is not a usual comment about anyone of our agents. I wish for you to contact me directly to get more detail on your concerns so they can be addressed properly. I apoligize your experience was not 100% satisfactory. We do strive for this, it is... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 May 2013

My husband and I took the kids to Niagara Falls for a weekend and stayed at Four Points. It, of course, does not overlook the falls since it's on the NY side. (The only hotels we saw overlooking the falls were on the Canadian side.) However, it was only about a 7 minute drive to get to the falls. When... More

Was this review helpful? Yes
Tina C, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this review
3 May 2013

We are sorry that the size of our rooms were not as you preferred. Our restaurant is known for the food and it's quality. Our caesar salad has a house made dressing as well as Romaine Lettuce, Bacon, cheese, croutons, and lemon. We apoligize this was not to your liking. I do hope you mentioned this to your server so... More

Chandigarh, India
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 23 April 2013

We stayed here for 1 night with the family in June 2012, the hotel is decent for stay as any 3 star you would expect to be. We got rooms with view of the Lake Erie and the added value to the room, rooms were neat and well kept however found the washroom little cramped and the wash basin placed... More

Was this review helpful? Yes
Tina C, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this review
25 April 2013

We are glad you enjoyed our hotel and the beautiful view of the Niagara River! More

Princeton, New Jersey
Top Contributor
83 reviews 83 reviews
80 hotel reviews
Reviews in 60 cities Reviews in 60 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 14 April 2013

I havent had a good experience with 4 Points in the past so wasnt expecting much from it either but had grabbed a nice deal and thus went ahead. I was pleasantly surprised upon check-in, the lobby was nice and big, and I could see the river whizzing by from a distance while standing inside the lobby, went a further... More

Was this review helpful? Yes 1
Tina C, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this review
20 April 2013

What a great review, thank you! Our location with the Niagara River in our backyard is a view that can't be beat! We are glad to see that the rest of your stay was wonderful! Looking forward to your next stay with us! More

TORONTO
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 9 April 2013

This was our second stay at the hotel, and it was another great stay. Got upgraded to a river facing room - very friendly front desk staff! Lovely room, great view, fantastic bed! Had a lovely dinner at the restaurant in the hotel, and a very good buffet breakfast - which was included in our package. The location of the... More

Was this review helpful? Yes 1
See 3 more reviews by TravellingToronto for Niagara Falls
Tina C, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this review
13 April 2013

Wow! We just love to see our guest satisfied in everything during their stay with us! We look forward to your return and know you will be just as satisfied! What a great reveiw, I will make sure all the staff gets to see your kind words! More

Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 April 2013 via mobile

Reasonably priced. Nice rooms, nice service, nice view of the water, excellent new gym equipment (life fitness - elliptical, treadmill, weigh machine, free weights, two bikes - very happy with the gym). We didn't swim but walked through the pool area it was nice. We didn't eat at the restaurant because it looked over priced. It was nice that there... More

Was this review helpful? Yes
See 3 more reviews by Kelsey J for Niagara Falls
Tina C, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this review
13 April 2013

Thank you for your reveiw. We appreciate you taking the time to let us know the things that were not adequate. I ensure that all concerns have been addressed. We apoligize you experienced anything less than perfect. We are thankful that you brought these things to our attention. 100% guest satisfaction is our #1 priority! More

Brooklin, Canada
Top Contributor
148 reviews 148 reviews
27 hotel reviews
Reviews in 58 cities Reviews in 58 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 1 April 2013

...or something to that effect. My wife, son and I stayed for one night this weekend. Everything was perfect...checking in was quick, the room was spotless (but a bit small...but for the price I shouldn't complain). Did I say the room was spotless, but a but small...but for the price, it was great. I was a bit worried that it... More

Was this review helpful? Yes
Tina C, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this review
3 April 2013

We are glad our hotel was exactly what you were looking for and we met your expectations! Our main focus is that each guest has an enjoyable experience and of course gets a great nights sleep! We are glad to see that you will return in the future and i'm sure your next experience will be just as memorable! More

Erie, Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 April 2013

My husband and I decided to go to Niagara Falls for our "baby moon" we are expecting a baby in July. We booked a room at the holiday inn in December we later found out their pool would be closed during the week we would be there. Both hotels worked together to transfer our reservation without us having to pay... More

Was this review helpful? Yes
See 2 more reviews by Amy S for Niagara Falls
Tina C, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this review
3 April 2013

Congratulations on the upcoming addition to your family! No matter what the situation it is or how your room is booked we try to make everyone's stay as flawless as possible! Thank you for choosing us for your "baby moon" and we are glad your time with us was enjoyable! More

Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 31 March 2013

Man, I was presently surprised at how nice this property was. 5 minutes away from the falls, nice river view, great Jacuzzi tub, nice amenities. Negatives? Located in a bit of a shady area, water damage to base of Jacuzzi tub, and water pressure not the best. For the rate of 160 for a suite, you can't beat it. Similar... More

Was this review helpful? Yes
See 2 more reviews by mattslatz for Niagara Falls
Tina C, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this review
3 April 2013

Thank you so much for your great feedback! We sure do our best to make sure our amenities fit the needs of our valued guest! More

 
 
Four Points by Sheraton Niagara Falls
Enter dates 1 night 2 nights
 
 
Days Inn & Suites - Niagara Falls / Buffalo
Great value on a similar hotel
Niagara Falls, NY
4 of 5 stars 297 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Niagara Falls
Family-friendly
Comfort Inn The Pointe
Comfort Inn The Pointe 4.0 of 5 stars 298 reviews
Romantic
Sheraton on the Falls
Sheraton on the Falls 4.0 of 5 stars 2,733 reviews
Luxury
Sterling Inn & Spa
Sterling Inn & Spa 4.5 of 5 stars 739 reviews
Good for business
Hampton Inn by Hilton at the Falls
Hampton Inn by Hilton at the Fal... 4.0 of 5 stars 793 reviews
Show Prices ABS:HotelCheckRates-d93672?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d184106?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d655569?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d185255?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Niagara Falls
Hampton Inn Niagara Falls 4.0 of 5 stars 322 reviews Seneca Niagara Casino & Hotel 4.0 of 5 stars 393 reviews The Giacomo 4.5 of 5 stars 327 reviews Holiday Inn Express & Suites Nia... 4.0 of 5 stars 190 reviews
Show Prices ABS:HotelCheckRates-d99555?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d594136?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1502101?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1026227?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 48 hotels in Niagara Falls, ranked by popularity

Been to Four Points by Sheraton Niagara Falls? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Four Points by Sheraton Niagara Falls

Also Known As:
4 Points By Sheraton Niagara Falls
Four Points By Sheraton Niagara Falls Hotel Niagara Falls
Four Points By Sheraton Niagara Falls Hotel
Address: 7001 Buffalo Avenue, Niagara Falls, NY 14304
Phone Number:
Region: United States > New York > Niagara Falls
Amenities:
Bar/Lounge Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Niagara Falls
#4 Business Hotels in Niagara Falls
Price range (per night): ₹ 7,001 - 14,659
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Four Points by Sheraton Niagara Falls, situated on the waterfront, is perfect for weddings, vacations, or business. Our hotel has 141 rooms, 5,220 sq ft of meeting space, an indoor pool, and free wifi ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Starwood, Travelocity, Priceline, Booking.com, EasyToBook, Agoda, Hotels.com and Tingo so you can book your Four Points by Sheraton Niagara Falls reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Four Points by Sheraton Niagara Falls, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Four Points by Sheraton Niagara Falls
See the lowest price* (from FourPoints.com, Travelocity, Priceline.com, and 5 more)
Enter dates 1 night 2 nights
Show Prices