We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Hotel & Suites At the Falls

3.0 of 5
240 First Street, Niagara Falls, NY 14303
Hotel amenities
Quality Hotel & Suites At the Falls
Ranked #22 of 48 hotels in Niagara Falls
GreenLeadersBronze level
See the lowest price*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Expedia.com Hotels.com
and 10 more sites!
Traveller Reviews
Room Prices
Write a Review

143 reviews from our community

    Trip type
Traveller rating
    17
    36
    35
    19
    36
Date Rating
Columbus, Ohio
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013 NEW

I stayed in Quality Hotel & Suites at the Falls this past weekend (Friday May 10-Sunday May 12, 2013). I reserved my room through AARP and am very pleased with my experience. The room was fresh, clean, and reasonably priced. Check-in and check-out was easy and efficient. The concierge, Sue, was especially helpful and friendly. The location is perfect as... More

Was this review helpful? Yes
See 9 more reviews by Lynn M for Niagara Falls
Christopher M, General Manager at Quality Hotel & Suites At the Falls, responded to this review
19 May 2013

Lynn M, Thank you for sharing your recent experience at our hotel with the TripAdvisor community! We are delighted to here you had an enjoyable stay at our Hotel and hope we'll see you again on your next trip to Niagara Falls USA! More

Rochester, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 May 2013

We traveled to Niagara Falls to visit my daughter for Mother's Day. It was a spur of the moment trip and made our reservation at the last minute. When we arrived at the hotel we learned that the reservation was made for the wrong day, and the hotel was sold out! We were at a loss. Fortunately they have some... More

Was this review helpful? Yes
Christopher M, General Manager at Quality Hotel & Suites At the Falls, responded to this review
17 May 2013

WendyK0828, Thank you for sharing your recent experience at our hotel! I'm glad we were able to accommodate your reservation and appreciate your sharing your experience with my staff. Congratulations to your daughter on her engagement, and I hope we'll see you back at our hotel again soon! More

Westford, Massachusetts
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 May 2013

Our family of 5 visited Niagara for one night. We have never stayed at a Quality Inn (or been to Niagara) and were a little apprehensive. We were pleasantly surprised how nice our stay was. Our room was spacious, clean and very comfortable - so comfortable i want to buy the same pillows and down blanket. The layout of the... More

Was this review helpful? Yes
Christopher M, General Manager at Quality Hotel & Suites At the Falls, responded to this review
5 May 2013

Heather F, Thanks for the review! I am glad to hear you and your family had such an enjoyable time at our Hotel! We work hard to provide great accommodations, and it's nice to hear our hard work is paying off! Since our on-site restaurant serves breakfast every morning, we unfortunately do not have a continental breakfast. I apologize if... More

Thailand
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 26 April 2013

If you go to Niagara falls only for 1day and need to sleep somwhere - probably this hotel will match your interest. If you arrive in Niagara falls to have a rest and more than for one day, you can be disappointed.Hotel has convenient big rooms, but they already need renovation. There big crowds of tourist here, so somitimes is... More

Was this review helpful? Yes
Christopher M, General Manager at Quality Hotel & Suites At the Falls, responded to this review
27 April 2013

mihhail i, Thank you for sharing your experience at our hotel. We value all feedback and look at all feedback as an opportunity to always improve the experience our guests have. I invite you to please email me at gm@qualityniagarafalls.com to tell me what room you occupied during your stay and some of your suggestions on how you feel we... More

St. Catharines, Canada
2 reviews
1 of 5 stars Reviewed 23 April 2013

My girlfriends and I visit Niagara Falls New York every spring or fall to shop and we stay at the Quality Inn. However this was by far the worst stay ever! We stayed April 19 2013, we usually stay at the quality as we enjoy Legends bar! However the room was dirty, the window ledge was a pool of water... More

Was this review helpful? Yes
Christopher M, General Manager at Quality Hotel & Suites At the Falls, responded to this review
24 April 2013

Delchr, I am very sorry to hear you did not enjoy your stay with us. I value your feedback and would like to hear additional information from you so I can track your stay back to the room you occupied and the housekeeper that cleaned your room. Please email me at GM@QualityNiagaraFalls.com or call me at 716-282-1212 so I can... More

Travellers are raving about these Niagara Falls hotels

Seneca Niagara Casino & Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d594136?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Giacomo
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1502101?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Red Coach Inn Historic Bed and Breakfast Hotel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d80119?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Falls Motel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d776385?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Wanderfalls Guesthouse & Hostel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1625317?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Pittsford, New York
Senior Contributor
35 reviews 35 reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 8 April 2013

I was there for just one night and after reviewing the comments here on Trip Advisor, I was a bit concerned. They must have new management and it appears they have done some remodeling so much of the negative things I read wasn't what I experienced. I like and need a pretty firm bed and this one was just ok.... More

Was this review helpful? Yes 1
Christopher M, General Manager at Quality Hotel & Suites At the Falls, responded to this review
9 April 2013

Fred D, Thank you for taking the time to share your recent experience at our hotel! I'm glad to hear you had an enjoyable time while staying with us! I do apologize you did not have a coffee maker in your room, as each of our guest rooms is normally equipped with their own coffee pot. I again thank you... More

Michigan
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 7 April 2013

This Hotel is in a great location, within walking distance to everything. Only one block to the falls! On site gift shop and restaurant. Pool area is small and in open view to the restaurant and bar. We had 2 kids and reserved the 2 queen Jacuzzi suite. It was perfect for our needs and we never went to the... More

Was this review helpful? Yes 1
See 5 more reviews by Lakerdude96 for Niagara Falls
Christopher M, General Manager at Quality Hotel & Suites At the Falls, responded to this review
8 April 2013

Lakerdude96, Thank you for sharing your recent experience at our hotel. While I am glad to hear you and your family enjoyed your stay with us, I would like the opportunity to obtain additional information from you about your stay. This will allow me to track your room back to the housekeeper your room was assigned to. When convenient please... More

Williamsport, Pennsylvania, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 25 March 2013

We came to the falls for our anniversary trip, but brought our 4 yr old daughter along as well. As soon as we checked into the hotel we heard the loud bang of fireworks, walked out into the street and watched them light off the night what a great welcoming. So glad we could see them from the hotel because... More

Was this review helpful? Yes 2
See 4 more reviews by akeller_88 for Niagara Falls
Christopher M, General Manager at Quality Hotel & Suites At the Falls, responded to this review
26 March 2013

akeller_88, Thank you for sharing your experience at our hotel! We are delighted that you had such a great time while staying with us and visiting Niagara Falls USA; we truly appreciate you taking the time to share your experience. I hope we have the opportunity to provide you with future accommodations on your next trip to Niagara Falls USA! More

Tillsonburg, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 15 March 2013

We spent two nights at this hotel and the room price is great. They offer free coffee in the lobby all day long. The pool is nice. We did not use the dining room. The front desk staff was friendly. Nicely located.

Was this review helpful? Yes 1
Christopher M, General Manager at Quality Hotel & Suites At the Falls, responded to this review
16 March 2013

Kimmys639, Thanks for the review! We appreciate you sharing your experience at our hotel and hope we'll see you again on your next trip to Niagara Falls USA! More

Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 8 March 2013

I arrived at about 7pm for check-in in December 2012. It was dark and cold outside so all I wanted is to take a rest in the rooms. The check-in staff was courteous, however they somehow took a long while to process my check-in. While waiting for my keys, I noticed 2 suspicious men loitering around the lift lobby, and... More

Was this review helpful? Yes 1
Christopher M, General Manager at Quality Hotel & Suites At the Falls, responded to this review
12 March 2013

newzl, Please accept my sincerest apology for the experience you have described from your stay at our hotel. This is the first I, or my staff, have heard of this! We do make ever effort to monitor the people that enter our elevators using our front desk staff and security camera system. I do wish you had alerted the front... More

 
 
Quality Hotel & Suites At the Falls
Enter dates 1 night 2 nights
 
Days Inn at the Falls
Great value on a similar hotel
Niagara Falls, NY
3 of 5 stars 522 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Niagara Falls
Trendy
Seneca Niagara Casino & Hotel
Seneca Niagara Casino & Hotel 4.0 of 5 stars 394 reviews
Family-friendly
Sheraton on the Falls
Sheraton on the Falls 4.0 of 5 stars 2,737 reviews
Romantic
Marriott Niagara Falls Fallsview Hotel & Spa
Marriott Niagara Falls Fallsview... 4.5 of 5 stars 2,280 reviews
Luxury
Embassy Suites by Hilton Niagara Falls Fallsview Hotel
Embassy Suites by Hilton Niagara... 4.0 of 5 stars 2,828 reviews
Show Prices ABS:HotelCheckRates-d594136?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d184106?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d182928?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d278011?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Niagara Falls hotels
Comfort Inn The Pointe 4.0 of 5 stars 300 reviews Days Inn at the Falls 3.0 of 5 stars 522 reviews Quality Inn 2.5 of 5 stars 171 reviews Hampton Inn Niagara Falls 4.0 of 5 stars 324 reviews
Show Prices ABS:HotelCheckRates-d93672?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d99548?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d99565?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d99555?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 48 hotels in Niagara Falls, ranked by popularity

Been to Quality Hotel & Suites At the Falls? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Quality Hotel & Suites At the Falls

Also Known As:
Quality Hotel And Suites At The Falls
Quality Inn Niagara Falls
Quality Hotel Niagara Falls
Address: 240 First Street, Niagara Falls, NY 14303
Region: United States > New York > Niagara Falls
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Niagara Falls
Price range (per night): ₹ 4,800 - 10,759
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Quality Hotel & Suites is the center hotel in Downtown Niagara Falls! Everything is located within just a few minutes walk from the hotel. Located just 1 block from the entrance of Niagara Falls State Park, the Rainbow Bridge to Canada, Seneca Niagara Casino, and more! Featuring standard rooms through whirlpool suites, we're sure to have the room type you have in mind! We are also proud to feature pet friendly rooms!All of our rooms feature: HD-TV with HBO, in-room safe, hair dryer, iron and ironing board, free wifi and more! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Choice Hotels, Olotels, EasyToBook, Priceline, Hotwire, Cheap Tickets, Agoda, Venere and Tingo so you can book your Quality Hotel & Suites At the Falls reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Quality Hotel & Suites At the Falls, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Quality Hotel & Suites At the Falls
See the lowest price*
Enter dates 1 night 2 nights
Show Prices