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Quality Inn & Suites


Hotel class 2.0 of 5
90 Route 17 K, Newburgh, NY 12550
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Reviews you can trust

83% Do not recommend
2.0 of 5 stars 46 reviews
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All (46)
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4 of 5 stars
deskjocky
1 Oct 2009 | Trip type: Solo travel
0/1 found this review helpful

True several rooms are in disrepair - but overall this hotel isn't as horrific as some of the other reviews state. The front desk staff was pleasant and polite - even after changing rooms because of the lack of heat the nice woman at the desk offered us two dinner coupons for the restaurant - which was not very occupied... more

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1 of 5 stars
Dallas
9 Sep 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

had good internet here...but this hotel is in dire need of repair. central air conditioning that puts out no air...changed rooms 3 times and finally gave up...room temps averaged between 85 degrees and 78 in the coldest...no circulation. in all 3 rooms....wont stay here again. you can see from the outside that the hotel is rundown. the owner was present... more

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1 of 5 stars
New York
8 Sep 2009 | Trip type: Friends getaway
1/1 found this review helpful

This place was disgusting. The people were horrible very rude. The place was extremely dirty I don't even think they have maid service nothing was clean. No clean sheets, and the place smelled like a garbage dump! This place should be shut down! Don't ever think about staying here it would be the worst mistake of your life! more

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1 of 5 stars
Albany, NY
18 Aug 2009 | Trip type: Couples
1/1 found this review helpful

A/C does not work and no ice machines available in the middle of August. Can you beleive that? Yesterday stayed in room 144. The motor/ fan for the cental air sounded like an airplane in the room, but ronically, blew wet warm air into the room. I had to turn the A/C off to speak, hear the TV or use... more

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1 of 5 stars
New Hampshire
25 Jul 2009 | Trip type: Friends getaway
1/1 found this review helpful

You must be kidding This place is off the chart .I see it has 2 * stars really now who the hell is that blind not to see the filth in this place . We wanted to go someplace else but the area was booked solid for a OCC motorcycle bike weekend. It all started in the lobby where the... more

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1 of 5 stars
Merrimack, NH
25 Jul 2009 | Trip type: Friends getaway

How in the world they can call it a "Quality" Inn is beyond me! Our rooms were absolutely disgusting, sleep with the lights ON!! Laying in bed at night there was a faint smell of urine. I never walked in the room without something on my feet. NO hot water for a shower. One of the ceiling tiles in the... more

"Awful!!!"
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1 of 5 stars
NH
19 Jul 2009 | Trip type: Friends getaway
1/1 found this review helpful

2 out of 3 of our rooms had mold on the ceiling panels (which were falling down!)!!!! our bathroom door knob was falling off and we kept getting locked in there. There were tons of bugs in the lights!! we found bugs in our room. The corners of the room and bathroom look like they've never been cleaned. The bathroom... more

Management response from
Asif Javaid, Management

Our hotel is under new management and working towards overall better experiences for our guests. The comments and concerns are being addressed. The staff has turned over and now hospitality oriented. The property is improving and welcoming to travelers at this convienent location. Thank you.

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1 of 5 stars
Syracuse
5 Jun 2009 | Trip type: Family
1/1 found this review helpful

This hotel is now a Quality Inn, but I daresay the name change does not reflect an improvement of any kind. Quite possibly the worst night in a hotel I've ever had. Non-smoking room smelled like smoke. The crib we requested turned out to be a pack-and-play salvaged from a dumpster. It was seriously gross. Baby slept in bed with... more

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1 of 5 stars
NOVA
2 Jun 2009 | Trip type: Family
1/1 found this review helpful

Was there for one night and could not bare to stay for my planned second night. Visible signs and odor of water damage in cracked ceiling seams and carpets. I started coughing as soon as I entered my room as often happens when I'm around mold. The bath tub was chipped. The breakfast food consisted of powdered eggs and the... more

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2 of 5 stars
Groton, CT
11 May 2009 | Trip type: Business

I stayed here AGAIN from May 8-10, 2009. We stayed on the second floor on the very far back part of the property overlooking the parking lot. Room 244. Surprisingly, it appears that the rooms are undergoing a refurbishment with new paint, furnishings, etc. Our room was not new, but it was amazingly clean with the exception of the carpets... more

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Quality Inn & Suites Also Known As

  • Quality Inn Hotel
Address: 90 Route 17 K, Newburgh, NY 12550