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All 8 Newburgh hotels »

Comfort Inn

2.0 of 5
5 Lakeside Rd., Newburgh, NY 12550
Hotel amenities
Ranked #6 of 8 hotels in Newburgh
3.0 of 5 stars 43 Reviews
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43 reviews from our community

    Trip type
Traveller rating
    9
    10
    4
    5
    15
Date Rating
Fanad
Lake Ariel, Pennsylvania
Reviewer
5 reviews
1 helpful vote
1 of 5 stars Reviewed 27 December 2011

This place is nasty. Hair all over the bathroom.When I complained was told here is your bill and walked away. More

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Matthew T
Newburgh, New York
1 review
5 of 5 stars Reviewed 8 November 2011

I travel up and down the eastern seaboard and this is by far one the best hotels i stay at. The front desk attendents along with the front desk manager are very attentive and courteous. If you have any question about the hotel or the area around the hotel, they most likely know the answer and if they don't they... More

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geosue38
1 review
1 of 5 stars Reviewed 7 November 2011

This Hotel is Nasty Dirty..The Management obvisly has no Pride.The room has nasty stains all over the walls,headboard,wallpaper coming off ..the bathroom door has stains all over it. It was just nasty and if my husband and I hadn't been exhausted from driving since 5am we would of left.They need an completly new housekeeping and maintanance staff because the one... More

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MrKing_82
1 review
4 of 5 stars Reviewed 29 October 2011

The hotel wa undergoing remodel my room happened to be right in the middle of the work and never heard a peep. My room was nicely updated and the staff was more than helpful. More

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Rick G
Bovina Center, New York
1 review
5 of 5 stars Reviewed 26 October 2011

The front desk is wonderful! They are always friendly and treat me like family. They are undergoing a complete remodeling project but you would hardly even notice. The staff will go out of their way to accommadate my needs while the project is going on. I would highly suggest staying at the Comfort Inn, Newburgh. The new rooms are looking... More

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Momma_Lai
2 reviews
2 helpful votes
2 of 5 stars Reviewed 9 October 2011
2
people found this review helpful

Not just the hotel was expensive for there name, when we got there they gave us a room that was dirty. Bathroom sink and tub was dirty, so was the floor, it looked like it hasn't been vacuumed, so they gave a different room and said that it was a "non smoking room" which smelled like stale smoke, bathroom tub... More

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Chadrew24
Maryland
1 review
1 helpful vote
1 of 5 stars Reviewed 29 September 2011
1
person found this review helpful

I have stayed at this location many times due to my business book our stay with this motel (I call it a motel because it not on the same level of a hotel). The previous reviews are current about the mold in the bathroom. The wallpaper is indeed ripping off the walls. I can also say I do not trust... More

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ColoradoTraveler5
Fort Collins, Colorado
Senior Contributor
43 reviews
29 helpful votes
2 of 5 stars Reviewed 20 September 2011
1
person found this review helpful

I had stayed at this hotel three times prior to my most recent visit. It's an average place, but generally fine if you just want a clean place to sleep and bathe. When I arrived, I thought I'd taken a wrong turn and ended up in Sturgis, SD. Almost the entire parking lot was taken up by motorcycles, trailers and... More

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star1962, General Manager at Comfort Inn, responded to this review
21 September 2011

I first would like personally apologize for your unhappiness during your recent stay. My hotel is defined by the quality of service that it provides and complete guest satisfaction. I want you to know that your complaints are taken very seriously. I would like to speak to you further concerning your stay so if you can please contact me at... More

kerplanski
Plattsburgh, New York
1 review
3 helpful votes
1 of 5 stars Reviewed 10 September 2011
3
people found this review helpful

The room I stayed in had water damage and mold on the ceiling. When I asked for a new room I was told they would see what they could do for me. Nothing was done and I was not moved to a new room. The walls had wall paper ripping off and poorly fixed holes. I had two red bull... More

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randylg
NY
Contributor
11 reviews
1 helpful vote
4 of 5 stars Reviewed 7 September 2011

I was attempting to get home after Irene had passed but all the roads south on Orange County were closed. After driving around for several hours I decided to get a room. They had available rooms but no aaa discount because of the flooding. Check in went quickly and the room was good, I was very tired so I went... More

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Comfort Inn Also Known As

  • Comfort Inn Newburgh
  • Newburgh Comfort Inn
Address: 5 Lakeside Rd., Newburgh, NY 12550

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